Create UI/UX Mockup of ITSM system

  • Status: Closed
  • Prize: $220
  • Entries Received: 18

Contest Brief

The contest is to create UI/UX design for ITSM product. Technical task:
- Service Desk view (It should contain list of tickets registered with support and possibility to filter them by different fields. Some fields may be Ticket Number, Assigned agent, Data, Update Date, Short Description, Basic chart about current report. This view should also contain wizard to create new Ticket going through categories)
- Ticket Details (This view should contain conversation between end user and agent, Basic information about ticket, attached files and initial request. It should be possible to write comment and update ticket details)
- List of self service. This are boxes elements or list tended to be as an option to execute some automation (For example create user, reset password or order laptop) When selecting specific self service it will open form and will offer possibility to submit it.
- List of software. Create something similar to application store where you can select individual application, check details of application and possibility this application to be ordered for installation

The main goal is to create good looking professional design for this portal. You can check other ITSM system for inspirations like Jira or others. Also there should be possibility to adjust branding of portal (Logo, colors and may be layout).

Output should be UI/UX Design with requested above sections. We will be happy to continue collaboration with the winner

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Public Clarification Board

  • Nihal Graphics
    Nihal Graphics
    • 5 years ago

    Any updates on this contest?

    • 5 years ago
  • Shamim009
    Shamim009
    • 5 years ago

    hi. can you clarify the conversation between end user and agent

    • 5 years ago
  • Nihal Graphics
    Nihal Graphics
    • 5 years ago

    Please check updated design at #8

    • 5 years ago
  • Nihal Graphics
    Nihal Graphics
    • 5 years ago

    Please check #6

    • 5 years ago
  • artworxpk
    artworxpk
    • 5 years ago

    Check my entry #5 hope you like it

    • 5 years ago
  • EvanMaminul
    EvanMaminul
    • 5 years ago

    Now working. 1 days wait please.

    • 5 years ago
  • ripafreelancer
    ripafreelancer
    • 5 years ago

    logo ?

    • 5 years ago
  • gopi00712122
    gopi00712122
    • 5 years ago

    Hii

    • 5 years ago
    View 1 more message Processing...
    1. gopi00712122
      gopi00712122
      • 5 years ago

      check my entry #3

      • 5 years ago
    2. mfrolovs
      Contest Holder
      • 5 years ago

      Looks very basic. You can take any admin template for inspiration.

      • 5 years ago
  • c0d3rPK
    c0d3rPK
    • 5 years ago

    Can you attach any sample images or screenshots of the data/features that you looking for? ITSM softwares are a bit broad in scope with multiple screensso a mockup of all is too broad to specify..

    • 5 years ago
    1. mfrolovs
      Contest Holder
      • 5 years ago

      https://freshservice.com/ here is good example

      • 5 years ago
  • Makkina
    Makkina
    • 5 years ago

    please make it #sealed

    • 5 years ago
    1. mfrolovs
      Contest Holder
      • 5 years ago

      Made it sealed

      • 5 years ago
  • Nihal Graphics
    Nihal Graphics
    • 5 years ago

    Am working on this please don't close early

    • 5 years ago
    1. mfrolovs
      Contest Holder
      • 5 years ago

      Ok

      • 5 years ago

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