Payments and Billing

You can deposit funds to your Freelancer.com account using Credit Card, PayPal, Skrill, or Bank Deposit.

Depending on your country or currency, you can also deposit using any of these available payment methods on the site: WebMoney, iDEAL, SOFORT, Giropay, Bancontact, Interac, Dotpay, WeChat Pay, Alipay, UnionPay, Boleto Bancário, and Paytm.

To make a deposit, follow these steps:

1. Log in to your Freelancer.com account.

2. Click on your profile photo thumbnail, and select Deposit Funds.

3. Select the payment method you will use for deposit.

4. Select the currency of the funds you wish to deposit. (Currency availability varies based on payment method.)

5. Enter the deposit amount. (Minimum amount in USD is $5)

6. Click Confirm.

7. Follow further instructions if provided.

You can deposit funds to your Freelancer.com account through Bank Deposit. 

To make a Bank Deposit, follow these steps:

1. Log in to your Freelancer.com account

2. Click on your profile photo thumbnail, and select Deposit Funds.

3. Select Bank Deposit.

4. Choose your country.

5. Enter the deposit amount. (Minimum amount will depend on your currency)

6. Select the currency you wish to deposit funds in. (Note: Not all currencies are available for each payment method.)

7. Click Confirm.

Take note of the bank details of Freelancer.com for when you make the deposit from your local bank. Once you complete the deposit, fill out your deposit details on the form here to help us identify your payment.

Deposited funds will be added to your balance as soon as we receive it in our account. It usually takes 2-5 business days for the funds to appear on your Freelancer.com account using this method.

To know more about Bank Deposit, please click here.

You can submit the details of your deposit thru the Missing Deposit form in this article.

We recommend for you to read the article first before contacting Support. Also, please take note of your deposit details (amount, date, and time of deposit) for us to be able to assist you more quickly.

Any payment or fee charged on your account will be paid using your available account balance. If you do not have enough balance in the currency to be paid, funds will be automatically deducted from your other currency with the highest balance.

If there's insufficient funds from all your balances, the payment will be processed from your verified payment source through its activated billing agreement. If you have none, you can deposit the required funds through the Deposit Funds page.

If you have authorised a billing agreement, you can cancel the agreement from the Payment & Financials page by clicking X next to your account listed under the Payment Methods section.

To withdraw money that you earned from the site, follow these steps:

1. Log in to your Freelancer.com account.

2. Click on your profile photo thumbnail, and select Withdraw Funds .

3. Choose your preferred withdrawal method (some are not available in some countries).

4. Fill out the details of the withdrawal which will be specific to the chosen method.

5. Click Withdraw Funds.

You will receive an email notification for your submitted withdrawal request.

Note: The minimum withdrawal amount is $30 USD and all first withdrawal requests are delayed for 15 days for security reasons.

To know more about withdrawals, please click here.

We currently allow earnings to be withdrawn via PayPal, Skrill and Freelancer Debit Card*.

We also allow payments to be withdrawn directly to users' bank accounts using Express Withdrawals (this is currently limited to a select number of countries) and Wire Transfer for countries where Express Withdrawals is not available.

To know more about these withdrawal methods, please click here.

* The Payoneer/Freelancer Debit Card withdrawal method may not be available to some users.

Withdrawals are processed twice a week, as long as the requests are lodged before:

• 5pm on Sunday, New York time or 7am on Monday, Sydney time - This will be processed on Monday, New York time or Tuesday, Sydney time.

• 5pm on Wednesday, New York time or 7am on Thursday, Sydney time - This will be processed on Thursday, New York time or Friday, Sydney time.

If you miss either cut-off time, your withdrawal will be processed at the next available opportunity.

When you lodge a withdrawal request, its status is Pending. When it is being processed, its status changes to Processing. To know more about withdrawal statuses, click here.

Reminders:

• First withdrawals take an additional 15 days before processing for security reasons. Subsequent withdrawals will no longer have this delay. 

• Daily withdrawal processing is available for Plus, Professional, and Premier members who have had at least one (1) successful withdrawal before. 

• Do not re-submit a Pending withdrawal request that was not processed on time. Instead, contact Support here to ask for assistance.

Yes. Withdrawals are processed twice a week. The cut-off times are:

• 5pm on Sunday, New York time or 7am on Monday, Sydney time - The request will be processed on Monday, New York time or Tuesday, Sydney time.

• 5pm on Wednesday, New York time or 7am on Thursday, Sydney time - The request will be processed on Thursday, New York time or Friday, Sydney time.

For your withdrawal to be processed within those timeframes, please ensure that your withdrawal request is lodged before your preferred cut-off time; otherwise, it will be processed at the next available opportunity.

Daily withdrawal processing is now available for users under the Plus, Professional, and Premier Membership Plans who have at least one (1) successful withdrawal before. The day that the funds get released from your payment gateway will still depend on the withdrawal method you use. 

If you currently have a Free or Basic Membership, you can upgrade to Plus Membership or higher by going here. 

A withdrawal request that is Pending is waiting to be processed.

• Withdrawal requests lodged by 5pm on Sundays EDT (New York), which is 7am on Monday AEST (Sydney), should be processed no later than Tuesday (NY)/ Wednesday (Sydney).

• Withdrawal requests lodged by 5pm on Wednesday EDT (New York), which is 7am on Thursday AEST (Sydney), should be processed no later than Friday (NY)/ Monday (Sydney).

Once the request passes verification checks, its status will show as Verified, and it will be processed on the given processing date on your Withdrawal Request page. 

When it is being processed, its status will then change to Processing.

Do not re-submit a pending withdrawal request. Instead, contact our Chat Support here if you believe your withdrawal has been pending for a long time.

Note: First withdrawals are delayed for 15 days for security reasons. There will be no delay for subsequent withdrawals.

A withdrawal is locked when it's status is Processing and ready to be released.

• Withdrawal requests lodged by 5pm on Sundays EDT (New York), which is 7am on Monday AEST (Sydney), should be processed no later than Tuesday (NY)/ Wednesday (Sydney).

• Withdrawal requests lodged by 5pm on Wednesday EDT (New York), which is 7am on Thursday AEST (Sydney), should be processed no later than Friday (NY)/ Monday (Sydney).

If you think that your withdrawal request has been locked for too long, you can contact our Chat Support here for assistance.

Note: First-time withdrawals are delayed for 15 days for security reasons. There will be no delay for subsequent withdrawals.

If you are trying to make a withdrawal using Wire Transfer and you are being redirected to another withdrawal method (i.e., PayPal), this means that Freelancer.com does not have the provision to send your money to your country. Please try to use another payment gateway to withdraw your funds.

Please contact Support for assistance and provide the following details:

• Username

• Date of withdrawal

• Incorrect PayPal account given

• Correct PayPal account email address

To contact Support, just click the Contact Us button on this link. 

Express Withdrawal is the fastest method of withdrawing funds from your Freelancer account directly to your bank account (only in selected countries). Depending on how quickly your financial institution processes withdrawals, you can get your money in 2-3* working days with ZERO intermediary fees!

*We recommend contacting your bank or financial institution to find out how quickly withdrawals are processed. Some institutions may take longer than others.

To know more about Express Withdrawals, please click here. 

There are no withdrawal fees or intermediary fees for Express Withdrawal!

The minimum withdrawal amount is US$30 (or equivalent in other currencies).

The maximum withdrawal amount is US$10,000 (or equivalent in other currencies).

Express Withdrawal is currently available in:

• Argentina (ARS)

• Australia (AUD)

• Bangladesh (BDT)

• Canada (CAD)

• China (CNY)

• European Union (EUR) - Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Netherlands, Portugal, Slovakia, Slovenia, Spain, Sweden

• Hungary (HUF)

• Japan (JPY)

• Israel (ILS)

• India (INR)

• Malaysia (MYR)

• Mexico (MXN)

• New Zealand (NZD)

• Norway (NOK)

• Pakistan (PKR)

• Philippines (PHP)

• Poland (PLN)

• Romania (RON)

• Russia (RUB)

• Singapore (SGD)

• Switzerland (CHF)

• Turkey (TRY)

• United States of America (USD)

• Vietnam (VND)

• Mexico (MXN)

• Colombia (COP)

• Brazil (BRL)

• Indonesia (IDR)

• Thailand (THB)

 More countries will be added as they become available.

You will be unable to use Express Withdrawal if it is not available in your country. Express Withdrawal is available only in selected countries.

Wire Transfer can be used if Express Withdrawal is unavailable for you. Note that the minimum withdrawal amount for Wire Transfer is $500 USD.