Contest - General
How do I create a contest?
Log in to your account.
Hover over Hire Freelancers.
Select Start a Contest.
On the contest form, select the category of work for your contest.
Specify your contest name and skills required.
Write up your contest description, which is what your contest is about. It's helpful to include images or files that show freelancers what you're after.
Choose your contest budget and how long your contest will run (between 3 to 30 days).
You can add optional upgrades to promote your contest.
Click Get Entries Now to launch your contest.
Why should I create a contest?
Your best reason for creating a contest is that it's an extremely cost-effective way to receive and preview potentially hundreds of original designs from professional freelance designers and only pay for the ones you like!
By posting a contest description and providing feedback to the freelancers, you can have the best chance to find the perfect design!
What is a Contest Description?
The Contest Description on the contest page, contains the description of the design, video, or document that you need from the participants of your contest.
You can tell the freelancers exactly what you want (or don't want) in their entries, such as colours and fonts. The information should be detailed and clear. We recommend providing supporting images, sketches or influences if you can so your contest description can be easily understood.
How can I write a good Contest Description?
You can write a good contest description by thinking about what you want your design to include such as colours, fonts and images, and what you don't want it to have.
Details are important. If you don't include a lot of information, the freelancers will rely on their own skill and preferences. We recommend providing sample images or sketches of the work that you like.
Can I upload images or files to support my contest?
Yes, that would be great! We recommend uploading sketches/images for your contest to complement your contest description and help freelancers understand what you are looking for.
You can attach files when creating your contest or once it is live. If it is already posted, just click Edit Contest on the contest page and upload the files under Attached Files. To know more, please click here.
Can I change the details of my contest after it starts?
Yes, you can edit the contest description and contest details at any time during the contest. Just click Edit Contest on the contest page, make your changes, and save them.
Note: You cannot make any changes to your contest once it is closed.
How much does a contest cost for Contest Holders?
There is no fee for posting a contest and for awarding a contest to the winner; however, your account must have a sufficient balance to cover the total contest prize that you want to offer.
The contest prize is charged upfront so your contest is immediately posted. You can set the prize for as little as US$10.
Optional contest upgrades may also be purchased during the contest creation. Note that the fees for these upgrades are non-refundable.
We have a Money Back Guarantee for the prize money of contests excluding Guaranteed Contests.
Can I get a refund for my contest?
Yes, refunds are available for the prize money. However, the contest must be closed first and must be eligible for the Money Back Guarantee.
The Money Back Guarantee entitles you to get your money back for up to 30 days from contest closing. When you want to get your refund, please contact our Support Team by clicking the Chat Now! button on this page.
Refunds are not available for Guaranteed contests.
The refund does not include any upgrades that you may have selected.
If you've already selected a designer and released the funds, you are not eligible for a refund.
What is the "Money Back Guarantee"?
The Money Back Guarantee (only for Regular contests) entitles you to get your prize money back for up to 30 days from contest closing. Please contact our Support Team for your money back by clicking the Chat Now! button on this page.
Take note of the following for contest refund requests:
- Refunds are not available for Guaranteed contests.
- The refund does not include any contest upgrades that you may have selected.
- If you have already selected a designer and released the funds, you are not eligible for a refund.
When do I pay for the contest?
You pay the full amount you decided to put as a prize (and any additional upgrades) when you start your contest. As such, make sure that you have available funds on your account or verified payment method to cover the prize and/or upgrades.
The prize money will be released to the winner once the Contest Handover is complete.
Where is my contest?
To view your contest, go to the My Projects page, select the Employer view, and click on the title of your contest to go to its main page.
We want every designer to find your contest, which is why your contest can be accessed in several ways including via the Browse Contests page. We also promote your contest through our Twitter feed (Private contests are excluded).
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Can I extend my contest?
Yes, you can extend your contest at any time while your contest is active or for up to 24 hours after it closes.
Please note that there is an additional fee for extending your contest. Half of this fee will be added to your contest prize to reward freelancers for the additional work they will do for your contest. The fee is proportional to the contest prize and is calculated as follows:
3-day extension - 15% of contest prize
5-day extension - 20% of contest prize
7-day extension - 30% of contest prize