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Thesa is an experienced writer and publicist. She has 13 years experience in writing well-researched articles of various topics, SEO web content, marketing and sales content, press releases, sales scripts, academic essays and reports, E-books and news bits. If you need copy writing or article writing services, you can hire her through this site.

I specialize in handling Web Scraping Projects (Automated and Manual techniques), RPA App Development (WinAutomation | Power Automate | OpenRPA) and Macros for Excel. I also provide services but are not limited to the following: > Excel formula and programming solutions > Web research and lead generation > Administrative tasks and virtual assistance > Intermediate design in Photoshop > Proofreading > Data entry, data cleaning and data formatting All output of my work are assured accurate and error-free! I also welcome corrections if needed. My feedback, rating and Preferred Freelancer badge says it all. I am also eager to learn new things if it is required for the project and very flexible to any working schedule. Can function efficiently 10~12 hrs a day.

I specialize in outsourcing and digital marketing and I am committed to improving your business's efficiency and effectiveness. While I cannot please everyone, I have built a strong reputation in the industry over the years. I speak fluent English and Filipino (Cebuano and Tagalog). As an experienced BPO professional and a Bachelor's degree of Business Administration, I—along with my small, close team—have worked with numerous companies worldwide. A trusted Preferred Freelancer for 10+ years, I offer a diverse service suite including (but not limited): Administration & Finance: Virtual Assistance, Bookkeeping, Basic Accounting, Data Entry/Processing and more. Growth & Strategy: Lead Mining, Data Enrichment, Data Management, Telemarketing, and more. Creative & Content: Article Writing, Proofreading/Editing, Graphic & Logo Design, and Branding. Technical & Support: Customer Service/Support, Technical Support, Research and more. I was featured on Freelancer a few years ago and have maintained my Preferred Freelancer status for over a decade while remaining grounded and low-profile. If our qualifications match your needs, please consider our small company for your next project.

Active Status: 2019 Q4 - Present. Feel free to check out my portfolio for samples, these are some of my past completed projects. File delivery includes its Ai as source file- vector type, as well as the black and white version. If something caught your interest, do drop me a message and I'll respond. Have a great day!

PROFESSIONAL PROFILE Results-driven Remote Operations and Sales Leader with 20+ years of experience helping businesses scale through strategic team leadership, operational excellence, and client-focused solutions. Proven expertise in managing remote teams, optimizing business processes, driving sales performance, and building strong client relationships across international markets. Experienced in recruitment, training, performance management, lead generation, customer success, and project delivery. Recognized for developing high-performing teams, implementing scalable systems, and creating operational efficiencies that improve productivity, service quality, and business growth. A proactive leader with a strong commitment to continuous improvement, leveraging technology, data, and best practices to streamline operations and support organizational success. Passionate about helping businesses achieve sustainable growth through effective people management, process optimization, and customer-centric strategies. CORE EXPERTISE • Operations Management & Process Improvement • Remote Team Leadership & Performance Management • Sales Operations & Business Development • Recruitment, Training & Talent Development • Client Success & Relationship Management • Lead Generation & Pipeline Management • Project Management & Workflow Optimization • Customer Service Operations • KPI Tracking, Reporting & Quality Assurance • Appointment Setting & Sales Support • CRM Management & Automation • VoIP & Cloud-Based Business Solutions • Property Management Support • Executive & Administrative Operations • Strategic Planning & Cross-Functional Collaboration TECHNOLOGY & BUSINESS TOOLS Proficient in CRM platforms, project management systems, cloud-based collaboration tools, VoIP solutions, reporting dashboards, scheduling platforms, and remote workforce management technologies. Adept at quickly learning and implementing new systems to support evolving business needs and operational goals. CAREER OBJECTIVE To partner with growth-focused organizations as a Remote Operations Manager, Sales Operations Leader, or Business Operations Consultant, leveraging extensive experience in team leadership, process improvement, and client success to drive operational efficiency, revenue growth, and long-term business success.

I am a dedicated freelancer with a diverse skill set that includes video and audio editing, voice-over recording, data entry, copy typing, research, website updates, transcription, and translation. I enjoy taking on challenges and constantly push myself to learn new things, ensuring high-quality work on every project. My passion for what I do drives me to deliver exceptional results, with attention to detail and a focus on client satisfaction. Let’s work together to bring your project to life with precision and professionalism!

Are you looking for a dependable Virtual Assistant who can help streamline your operations, manage administrative tasks, and support your business growth? I have also received a formal recommendation from a previous client recognizing my reliability, attention to detail, and commitment to delivering high-quality work. I provide professional virtual assistance to entrepreneurs, executives, and growing businesses. With strong organizational skills, attention to detail, and a commitment to excellence, I help clients save time, stay organized, and focus on high-priority activities. Services I Offer Administrative Support • Email Management and Inbox Organization • Calendar Management and Appointment Scheduling • Travel Planning and Coordination • File and Document Organization • Data Entry and Database Management • Meeting Coordination and Follow-ups Customer Support • Email Support • Live Chat Support • Customer Inquiry Management • Order Processing and Tracking • Customer Relationship Management (CRM) Research & Data Management • Web and Market Research • Lead Generation and Prospect Research • Data Collection and Data Cleaning • Spreadsheet Management and Reporting Social Media Support • Content Scheduling • Social Media Monitoring • Community Engagement • Basic Graphic Design using Canva E-commerce Support • Product Listing and Management • Inventory Updates • Order Processing • Customer Support for Online Stores Tools & Software • Google Workspace (Gmail, Calendar, Docs, Sheets, Drive) • Microsoft Office (Word, Excel, PowerPoint, Outlook) • Slack, Zoom, Skype, WhatsApp • Zendesk and CRM Platforms • Canva • Social Media Platforms (Facebook, Instagram, YouTube, X/Twitter) • cPanel and Roundcube Why Clients Choose Me ✓ Detail-Oriented and Organized ✓ Excellent Written and Verbal Communication ✓ Fast Learner and Adaptable ✓ Reliable and Professional ✓ Strong Time Management Skills ✓ Committed to Accuracy and Confidentiality ✓ Dedicated to Delivering High-Quality Results I understand that every business has unique needs. Whether you require ongoing administrative support, customer service assistance, research, data management, or help managing daily operations, I am committed to providing reliable support that contributes to your success. *Researching *Data Entry *Generating Leads I work as a full-time (24/7). I work hard to reach my clients' expectations and deadlines. Quality of Work and Employers' Satisfaction are my main priorities.

I am a passionate writer who loves to write things about life most especially. I write to inspire, explore, broaden my knowledge and that of my readers. I can do extensive research on most subjects. Writing is like embarking on a journey to unknown territories. Every piece has something new to offer, every encounter is one great adventure.