Zendesk jobs

We're looking for someone to fill a long term position in customer support for our e-commerce business. You need to be available 40 hours a week for Live Chat with our team. (8 Hrs/ day Mon-Fri) Our budget...******************************************************** Please bid your rate for 40 hours of work and indicate daily time slots. (US Pacific Time) ******************************************************************************************************* You will be handling and answering support tickets as an agent on our Zendesk account and once you have gain the proper experience you will start communicating with customers by chat . (For more info about zendesk ticket management system, see ) YOU MUST HAVE EXCELLENT ENGLISH WRITING SKILLS AND MUST TYP...

I am looking for a popup window with in zendesk through a live link to a google doc spreadsheet of a company directory. It needs to be a live link as the data is being edited both by internal and external users in the google doc.

We are a service company. We visit clients regularly and require an ability to coordinate visits. Our mail/calendar etc is with Google. ...calendar displays - Complete list - All techs and customers - Single tech list - Single customer list - The list will have to fit into a "widget" as defined by the support software zendesk. You can get a trial account for free to test out. - To select the agent or customer the zendesk software can deliver name or even a stored ID - The formatting and style will match the overall look and feel of zendesk - The details of the calendar event will be available via pointer hover-over and a click through - The code will me implemented relying on google api without additional DB, storage, etc. - Zendesk ...

...needed. The mascot should be a levitating Buddhist monk. The mascot has to have enough details to be included in a logo as well (when resizing it down to logo size it should be crisp and detailed). Here are examples of a few good mascots: Particularly look to the examples of mailchimp, communicatorworld, zendesk and hawkhost. Unlimited revisions guarantee is required, but if you are a wonderful designer it won't be needed to be used. Bids without a link to a portfolio of prior works will be ignored. A quick mock-up of the proposed design is not mandatory to place a bid, but bidders that do so will be given priority. **P.S.** Please quote "pineapple" for your bid to be considered. **The real

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Hi ! I want to have a small website developed incl including installation on web hotel (you to propose price/performance choice and do set up hosting also). I want you to present: - technology, that can easily benefit from standards add-ons (mobile access etc) - a choice that is easy to maintain/update etc and describe this in your bid. - Hosting proposal The web site should be inspired by (not copy!) www.Zendesk.com. The web site will be thin content wise at start. Basic company info (Home) and two projects, plus Contacts etc. You should include a logo and all the graphics etc, all assured copyright free. All proposed and agreed in iterations, Two languages (English and Swedish) initially. Regards Peter

Hey there :) We run a content writing service. We use Zendesk and are testing out Solve360. We are looking for a simple backend service where our clients can post jobs and check on current job status. Our site is a WP site and we would prefer something like a "client login" directly from our main site. Please send as many questions as you would like ;)

We're looking for someone to fill a long term position in customer support for our e-commerce business. You need to be available 40 hours a week for Live Chat with our team. (8 Hrs/ day Mon-Fri) Our budget...******************************************************** Please bid your rate for 40 hours of work and indicate daily time slots. (US Pacific Time) ******************************************************************************************************* You will be handling and answering support tickets as an agent on our Zendesk account and once you have gain the proper experience you will start communicating with customers by chat . (For more info about zendesk ticket management system, see ) YOU MUST HAVE EXCELLENT ENGLISH WRITING SKILLS AND MUST TYP...

I am looking for a api programmer to write a php program that will SYNC data from: - - - - They all have open restful API's and are straight forward to follow. 1. We need Organisations/Clients and Contacts to be synced ALL ways 2. We want the tickets in Zendesk to be synced to Workflowmax as Notes. 3. We want the contacts from Zendesk and Workflowmax to be SYNCED to officeautopilot. 4. We want the information from Formstack to be synced as custom fields and product sales in officeautopilot and workflowmax as a quote. I want a simple admin page that allows me to run this as a CRON job so that it will start syncing every few minutes as specified on the page .

We're looking for someone to fill a long term position in customer support for our e-commerce business. You need to be available 40 hours a week for Live Chat with our team. (8 Hrs/ day Mon-Fri) Our budget...******************************************************** Please bid your rate for 40 hours of work and indicate daily time slots. (US Pacific Time) ******************************************************************************************************* You will be handling and answering support tickets as an agent on our Zendesk account and once you have gain the proper experience you will start communicating with customers by chat . (For more info about zendesk ticket management system, see ) YOU MUST HAVE EXCELLENT ENGLISH WRITING SKILLS AND MUST TYP...

We're looking for someone to fill a long term position in customer support for our e-commerce business. You need to be available 40 hours a week for Live Chat with our team. (8 Hrs/ day Mon-Fri) Our budget...******************************************************** Please bid your rate for 40 hours of work and indicate daily time slots. (US Pacific Time) ******************************************************************************************************* You will be handling and answering support tickets as an agent on our Zendesk account and once you have gain the proper experience you will start communicating with customers by chat . (For more info about zendesk ticket management system, see ) YOU MUST HAVE EXCELLENT ENGLISH WRITING SKILLS AND MUST TYP...

We're looking for someone to fill a long term position in customer support for our e-commerce business. You need to be available 40 hours a week for Live Chat with our team. (8 Hrs/ day Mon-Fri) Our budget...******************************************************** Please bid your rate for 40 hours of work and indicate daily time slots. (US Pacific Time) ******************************************************************************************************* You will be handling and answering support tickets as an agent on our Zendesk account and once you have gain the proper experience you will start communicating with customers by chat . (For more info about zendesk ticket management system, see ) YOU MUST HAVE EXCELLENT ENGLISH WRITING SKILLS AND MUST TYP...

Basic business app - connect to our support desk (zendesk) via site or email - order page (prices listed and either pay via paypal immediately or use price page to place order email) - Contact button (email/call/fax/skype) - Read our pdf (link to the pdf url) All prettied up :)

Our site: , we sell after effects templates and create videos. Now we need someone who can help us take care of the emails and support. **your benefits**: Regular monthly payment starting at $100/ month, this can increase if you have more skills and do ...it will be a great long term project for you. **Must have:** Exceptional people skills (knows how to communicate with customers, very polite, Very Good written English At least medium knowledge of After Effects (you can show me links of projects that you have created to prove that you know AE) Previews experience as a support person, knows how to use Zendesk We use Zendesk to organize emails in to tickets, <> Thank you Gyorfi Szilard

We're looking for someone to fill a long term position in customer support for our e-commerce business. You need to be available 30 hours a week for Live Chat with our team. (6 Hrs/ day Mon-Fri) Our budget is $30 to $50 per week. (30 hours) *****************************... ******************************************************************************************************* Please bid your rate for 30 hours of work and indicate daily time slots. (US Eastern Time) ******************************************************************************************************* You will be handling and answering support tickets as an agent on our Zendesk account. (For more info about zendesk ticket management system, see ) YOU MUST HAVE EXCELLENT ENGLISH WRITING ...

This is a very simple project... I have a webform on my site that when a visitor submits the form, it creates a ticket in Zendesk through their API. I came across this, but can't get it to work: Here's their api to create a ticket: I already have the webform code, just need it to submit to Zendesk. See the picture to see my webform. $10 project, no more.

I am looking for someone to manage my ZenDesk platform, it is for a hotel business so most request are related to making a booking, you would also need to be able to use my booking calendar to manually book my clients in when required. I can provide you with the information & training required to know about my company & handle any questions, the hours of operation would have to match that of Australian business hours. I am looking for people with ZenDesk experience.

...predictive results depending on what you type (ala Google Instant, but without the results, only suggestions from the existing records). The page should be split in 2, with query on the left and results on the right. Authentication and user mgmt like ZenDesk a. b. c. d. Users should be put in groups and have roles managed in a similar way as to how ZenDesk does it. Results need to be exportable to excel Data must be able to be imported from an excel origin Administrators have access to create and disable users, servicers has access to create and edit records, while clients have access to set flags on

We're looking for someone to fill a long term position in customer support for our e-commerce business. You need to be available 30 hours a week for Live Chat with our team. (6 Hrs/ day Mon-Fri) Our budget is $30 to $60 per week. (30 hours) *****************************... ******************************************************************************************************* Please bid your rate for 30 hours of work and indicate daily time slots. (US Eastern Time) ******************************************************************************************************* You will be handling and answering support tickets as an agent on our Zendesk account. (For more info about zendesk ticket management system, see ) YOU MUST HAVE EXCELLENT ENGLISH WRITING ...

I need Google apps setup for my domain. I have 20+ emails that I need setup. I will also be integrating this with zendesk. If you have done work like this then please post what you have done in PM. To show me you've read this put 156ILO in your message. My budget is $30.

I want someone to setup my emails for zendesk. I have 15 email accounts that I all want going through zendesk. Then I want the notifications to all be sent to one email. Here is the link to zendesk Here is the link to zendesk support which has a lot of tutorials. I don't have the time to set this up but its very easy if you follow the guides. My Budget is $30USD. To prove you've read this say 123IREAD

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T...parts 1) Part 1: Logo creation required for a web ticketing/support system. The product name is "TrueSupport" and I need a clear and clean web 2.0 only two colors. I give you a small example of a logo I like: <> <> <> As zen logo I would like to use it in colorful backgrounds, so I will need different versions of the logo. 2) Part 2 Zen uses a character: <> very smart and clever. I would like to have an illustration with a similar idea. Remember the topic is "Help Desk/Supporting"

Zendesk () has the ability to integrate their help in to our website. This is by way of a popup box. They give you the ability to customize the dropbox by way of CSS. We will provide a PSD of how the Dropbox should appear and you must customize the CSS to make it appear like the PSD file. I have attached the PSD file and the CSS file you need to customize. Only respond if you are an expert in CSS.

We are looki...functionality: • Registration • Shopping cart • CC Payments • Live support • Gift registry - must • Downloadable products • Products bundle • Search • Coupons • Reward tracking - optional • Newsletter • Promotions • Featured products • Gift cards • Social media • Blog Technologies ( example) Shopping Cart Platform ; MagentoCommerce Community Customer Service Help Desk Plugin/ Zendesk / SnapEngage Shipping Software ; zFirm ShipRush Analytics Yahoo! Web Analytics / Google Analytics Email ; Google Apps for Businesses Live Support – SnapEngage Email Marketing ; Interspire Email Marketer Bid if you previously done similar projects. Provide real working ...

Super easy project. I have zendesk and have created a webform that submits a ticket but it has some errors in it. I have set it up, BUT I can't seem to get it to post back to our own designed page. We need the webform to do the following: - Stay within current design for webpage - Drop Down: Reason for Contact (Question, Billing, Support, Bug Report, Feature Request) - Hidden: Product (CL) Here's the script: Easy project that I need done quickly.

looking for part time or full time position to complete and maintain need someone who can techwrite and has some knowledeg about python & development. pylabs is a very powerfull automation framework (python) used in some cloud autoamtion & ...requirements - no fance big american words (like world class, ...) . We want things to be factual and to the point. - is not a marketing site, needs to be very technical - easy to navigate and find content job - get a lot of freedom to change pylabs and make it a world class community driven website tools we will use - bitbucket as code management - confluence as website system - zendesk for forum/knowledgebase we are looking for experienced people !!! company behind this effort see

Online Technical/Sales and Support Looking for an online chat /help desk ticket system support team, part-time to begin, turning into 7x24 by the end of the year. The support is for a security software product sold online: 1. Utilizing ZenDesk ticketing system 2. Zopim live chat 3. The team would be first line support handling everyday issues but getting technical support from second line in-house technical support team The person in this position will field pre-sales questions and basic technical questions about our software service. All support/pre-sales activity will be done over live chat and email ticket system to worldwide customers. Because our service is Internet based, strong Internet / PC knowledge is necessary. The pre-sales process involves moving chat customers to the t...

...attached to the contacts. The user can send messages to them on a drip feed basis (like an autoresponder like aweber) I want to be able to do drip series leading up to a date or after a date. (ie . 20 days before Send a Txt, 10 days before send a Email...) (or 1 day after Send a Email, 5 days after Send a printed Letter) Each message sent would be configured like the automation and triggers in Zendesk. It will be able to send emails or printed letters or txt msgs or tweets or other IM type products to the contact or another address. 3 Major sections: 1. Dashboard of Current numbers of contacts and messages sent 2. Contacts management page for fixing duplicates and adding tags and seeing which messages have been sent to this contact. 3. Message management for creat...

...entire site in isolation, but rather someone who can take our layouts and work them up. What this involves are all those small (and large) tweaks that help turn good design, into GREAT design. Of particular importance is a focus on typography, web forms, layout of content and branding devices such as "calls to action". We're a SaaS company - so heavily influenced by Web 2.0 type design, Basecamp, Zendesk etc etc. If you subscribe to SmashingMagazine and Sixrevisions, thats a great start. If you don't know what I'm talking about, probably best not apply. This is an on-going opportunity as after the launch of the main site, we're looking to build a number of satellite sites. So - what we need to see in your portfolio: 1) Exceptional User Interface skil...

looking for part time or full time position to complete and maintain need someone who can techwrite and has some knowledeg about python & development. pylabs is a very powerfull automation framework (python) used in some cloud autoamtion & ...requirements - no fance big american words (like world class, ...) . We want things to be factual and to the point. - is not a marketing site, needs to be very technical - easy to navigate and find content job - get a lot of freedom to change pylabs and make it a world class community driven website tools we will use - bitbucket as code management - confluence as website system - zendesk for forum/knowledgebase we are looking for experienced people !!! company behind this effort see

Basically, what I need for the this batch of work includes mainly 4-5 pages. I WILL PROVIDE MORE WORK IF THIS BATCH IS SATISFACTORY. Just an overview of our design direction. I want a look that's similar to Zendesk - http://www.zendesk.com. These are the links to the sample designs that has been done already: I will provide the PSD file upon approval of the project. List of work: 1. Static page - for displaying messages. E.g. "Please confirm your email", etc. Please do a page with the message: 1. "Please check your mailbox for the confirmation email." 2. Dual side login/sign-up form. See examples: 1. https://store

This project is about customizing the default design of ZenDesk customer support system (provider ). To do that you need to master CSS. However, the customization we need is not extensive. The changes that need to be done include 1) changing the colors of our ZenDesk customer desk website, 2) cjanginf the color of the tab colors, and 3) putting our logo on the site, in the header section. If you have experience in ZenDesk, please mention that. Mention “ZenDesk CSS” in the title of your bid. Thank you for reading this project description. Looking forward to hearing from you.

We want to integrate our Zendesk (see ) Support website with our internal Microsoft Dynamics CRM 4.0. Zendesk offers a RESTful API to integrate with any other system, more of which can be viewed at Microsoft CRM Dynamics 4.0 offers a Web Services and SDK architecture in order to integrate with external systems. See for more information. There are several points of integration that will be required. It can be assumed that the customer exists both in Zendesk and in CRM. There will be a custom attribute that records the Zendesk Organisation ID in CRM, and a custom attribute on the contact that will record the Zendesk user ID. At this stage of the project, we only need read only

Hi All, We are looking for a freelance web designer for a small/medium B2B web2.0 website. It is between 4 and 6 pages but with additional work in few months, Here is an examples of website that we like and would like a similar flavor (all .com) Performable Zendesk Linode RethinkDB Panic Sendgrid Gist Gnip NextBigsounds Adtaily Softeo Please contact for wireframes. Thanks for your offers. Look forward to collaborate soon.

I would like a simple dynamic place holder to be used with ZenDesk macros. I would like a custom placeholder that is dynamic. For example the place holder will get a new unique username and password, and delete it from a text file so it is not reused. The username password combos will be stored in an online text file (unless you have a better idea). You should be familiar with the ZenDesk API in order to do this.

I sell a product and membership on Clickbank. Clickbank has an API, and passes values during purchase () ZenDesk also has an extensive API () I want to create users in ZenDesk during the purchase process with Clickbank, and explore the option of updating the users when they cancel, refund, or upgrade. I'm not a programmer so I don't know to what extent the API's can interface. The winner of this will have to verify this with me before starting and give summary of how it will work.

I am using ZenDesk. I want to hide the "submit a request" tab. They say it is easy to do using a widget and this code (see below). But it is not working on my page - (view source to check it's code) You can see the explanation of how it works in the beginning of this thread: I want this tab always hidden in my customer support view. }}); (window, 'load', function() { if ($('#top-menu #green .tab_new')[0]){ $('#top-menu #green .tab_new')[0].hide('<a href="/requests/portal/new" class="tab">Ask A Question</a>');} if ($('#top-menu #green .tab_requests')[0]){ $('#top-menu #green .tab_requests')[0]

...Deliverables Integrate zendesk forums into custom webpage? Currently, our FAQs are held in forums in the zendesk platform. We would like to display the forums directly on our internal webpage rather than have the user go to zendesk to see them. We would like to manage the FAQs through zendesk yet do a custom display of them on our page exactly as the page looks now. You can see the page at For documentation for the zendesk API, please see I've located some code that will help speed up the process at which communicates with the API however it's already laid out in objects in PHP.? So, in summary, take all of the forums in zendesk and display them on the

...a multi-language website. What I already have: We already have Radiant installed and running our new multi-language website, however there are still some final touches and minor development changes required to support our needs. Some examples of such changes are: 1) Formatting issues in Navigation and Footer 2) GeoIP redirection to the appropriate website based on country location 3) Zendesk integration on feedback pages using their Rest API 4) Javascript Clean up 5) Some minor PHP work 6) Minor changes to HTML 7) Install WYSIWYG within Radiant CMS Here's what needs to be fixed in more detail - german and french special letters are broken because of cufon - customize news ticker to work with the new cms - Remove the signup now links in the foote...

...a multi-language website. What I already have: We already have Radiant installed and running our new multi-language website, however there are still some final touches and minor development changes required to support our needs. Some examples of such changes are: 1) Formatting issues in Navigation and Footer 2) GeoIP redirection to the appropriate website based on country location 3) Zendesk integration on feedback pages using their Rest API 4) Javascript Clean up 5) Some minor PHP work 6) Minor changes to HTML 7) Install WYSIWYG within Radiant CMS Here's what needs to be fixed in more detail - german and french special letters are broken because of cufon - customize news ticker to work with the new cms - Remove the signup now links in the foote...

...categorize the tickets. ## Deliverables Need a dropdown that is used in our zendesk account in a customer "ticket field." ? We have a custom field setup called "Issue Type." We'd like to have a dropdown box in our support submission page that mimics this.? When the user submits the form to zendesk, we'd like the data in the form to be submitted and logged in that category (ticket type) as well.? For example, Someone submits a help desk ticket and selects "I can't login." When the ticket is submitted, the "issue type" is entered as "I can't login."? I will supply the page itself with the code. You can develop on your server. I'll also supply login data to our zendesk account...

...a multi-language website. What I already have: We already have Radiant installed and running our new multi-language website, however there are still some final touches and minor development changes required to support our needs. Some examples of such changes are: 1) Formatting issues in Navigation and Footer 2) GeoIP redirection to the appropriate website based on country location 3) Zendesk integration on feedback pages using their Rest API 4) Javascript Clean up 5) Some minor PHP work 6) Minor changes to HTML 7) Install WYSIWYG within Radiant CMS Here's what needs to be fixed in more detail - german and french special letters are broken because of cufon - customize news ticker to work with the new cms - Remove the signup now links in the foote...

...a multi-language website. What I already have: We already have Radiant installed and running our new multi-language website, however there are still some final touches and minor development changes required to support our needs. Some examples of such changes are: 1) Formatting issues in Navigation and Footer 2) GeoIP redirection to the appropriate website based on country location 3) Zendesk integration on feedback pages using their Rest API 4) Javascript Clean up 5) Some minor PHP work 6) Minor changes to HTML 7) Install WYSIWYG within Radiant CMS Here's what needs to be fixed in more detail - german and french special letters are broken because of cufon - customize news ticker to work with the new cms - Remove the signup now l...

...Deliverables Integrate zendesk forums into custom webpage? Currently, our FAQs are held in forums in the zendesk platform. We would like to display the forums directly on our internal webpage rather than have the user go to zendesk to see them. We would like to manage the FAQs through zendesk yet do a custom display of them on our page exactly as the page looks now. You can see the page at For documentation for the zendesk API, please see I've located some code that will help speed up the process at which communicates with the API however it's already laid out in objects in PHP.? So, in summary, take all of the forums in zendesk and display them on the

E3Communication....page will explain what is our company, where it is located, who is working at, with address and coordinates, with a Google map to our offices. - About Us/jobs This page will show our current openings - FAQ This page will have some common questions and answer to the most popular questions - Support This page will explain our dedication for support and the different way to reach us Zendesk, 1-888 number, email etc. - Support/Video This page will have the videos that will explain each task that can be done with our tool Create a group, Add subscribers, Create a message, buy credits etc. The twitter logo and Facebook logo should appear on each page to let people know how they can follow us Website that can be use for ideas:

Backup Attachements from Zendesk Tickets - Web Service We need a web service that runs continuously on a windows machine (As a service). It will receive a notification from our help desk solution (Zendesk) when a ticket is updated. The service must use the ticket to download any new attachments that have been added to the ticket. This allows us to keep an offline backup of any attachments added to this Saas solution. The web service will get passed the ticket id from which it is simple to form a url to retrive an XML document containing the details about the ticket. The attchement information can easily be parsed from the XML document. Each attachement can be retreived again by specifying a simple to generate URL. The solution should only download attachements that hav...

Looking for something along the same lines as: It must have all the same functionality and a clean minimalistic look.

We'll need the coders expertise in this bid in order to get an idea for the scope and cost of this project. Intr...in this bid in order to get an idea for the scope and cost of this project. Intro: I use for invoicing and time tracking for projects and general tasks. I have recently started using as a help desk software. Like any helpdesk software my customers use the help desk to create requests for help for varying tasks. The job: I would like for someone to create a zendesk widget so that myself or any of my staff can track our hours related to working on a ticket and submit those hours over to a Freshbooks client or possibly even directly to a FB client's project.

...in Zendesk.com.? The widget is based on Javascript, using JSON/xml/AJAX. With the example code posted from the Harvest widget, it shouldn't take much to apply the Freshbooks API to the same widget. Here is an example of how the Harvest widget works in Zendesk: <> Here is an example using the Harvest widget of the Zendesk Javascript Resource API: <> Links to respective APIs: Zendesk: <> Freshbooks: <> The interface from the Harvest widget should work just fine for Freshbooks. You can set up a demo account for all three products, , freshbooks