Computer Support Jobs

Customer support is a type of customer service which aims to ensure a user or a customer’s satisfaction with a product or service. This can be done in the form of in-person interaction or through calls, emails, and now even social media. Customer support involves resolving customer queries, providing information about company offerings, and even tracking incidents and service requests. Aside from fulfilling client needs, customer support is also an important tool for businesses themselves as they are able to resolve and improve their offerings through feedback from their customers.

 

Good customer support does not only entail expertise and knowledge in the product and service of the company. Other soft skills are required in satisfying customers and sustaining client relations. The most basic competency needed in customer support is communication skills because product awareness without knowing how to communicate is useless. Customers also expect a prompt response to their concerns so efficiency is necessary. Patience is also a requisite skill as some users become difficult to handle when their concerns are unsatisfied. Ultimately, a successful customer support is achieved when customers are satisfied with the response of customer support and consequently, continue to use the product.

Hire Computer Support Technicians

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    4 jobs found, pricing in USD

    I am looking for assistant with my wordpress site. I'm looking for someone in the boston area who can meet and work on my wordpress website and help me out.

    $44 / hr (Avg Bid)
    Local
    $44 / hr Avg Bid
    9 bids
    iTunes Reboot 4 days left
    VERIFIED

    I have a messed up iTunes library and I want it fixed. Tonight I discovered that within iTunes on my PC (Windows 10) only 3 songs were showing for a full albulm I have. I confirmed that the songs exist in a folder on my hard drive. I have also "lost" other music in iTunes and want a rebuild using all music currently on my hard drive but without duplicates (there may be duplicate files on...

    $126 (Avg Bid)
    $126 Avg Bid
    7 bids
    Fix undetected disk 3 days left
    VERIFIED

    Need help to fix unknown disk (external hard drive) not detected/initialized in Windows 10 - data error (cyclic redundancy check)

    $24 (Avg Bid)
    $24 Avg Bid
    5 bids

    We need to use several computers in many regions remotely and this lasts for many years. It needs high internet speed and computer performance. And you must be someone who lives in US/UK/Canada/Australia You have to know English.

    $168 (Avg Bid)
    $168 Avg Bid
    13 bids