Computer Support Jobs

Customer support is a type of customer service which aims to ensure a user or a customer’s satisfaction with a product or service. This can be done in the form of in-person interaction or through calls, emails, and now even social media. Customer support involves resolving customer queries, providing information about company offerings, and even tracking incidents and service requests. Aside from fulfilling client needs, customer support is also an important tool for businesses themselves as they are able to resolve and improve their offerings through feedback from their customers.

 

Good customer support does not only entail expertise and knowledge in the product and service of the company. Other soft skills are required in satisfying customers and sustaining client relations. The most basic competency needed in customer support is communication skills because product awareness without knowing how to communicate is useless. Customers also expect a prompt response to their concerns so efficiency is necessary. Patience is also a requisite skill as some users become difficult to handle when their concerns are unsatisfied. Ultimately, a successful customer support is achieved when customers are satisfied with the response of customer support and consequently, continue to use the product.

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    8 jobs found, pricing in USD

    We (freelancer.com) have an exciting opportunity for an experienced Laptop service engineer to join our team and be part of this amazing project during an amazing growth period. ***************************Location- Vizag*************************** Want to work for one of the world's biggest technology companies? Are you located in Vizag? If you thrive on taking a customer centric based approach and have break/fix/repair skills for notebooks/laptops and printers, then we want to hear from you We are looking for Hardware Repair candidates in Delhi! Duties and Responsibilities Replace/Repair - System board , Display assembly, Webcam , Speaker, Fan, Bezel, Heatsink ,Touchpad , Specific Keyboard ,HDD ,Top cover, Controller board ,PCB,I/O board. Some responsibilities may include but ar...

    $5 - $9 / hr
    Local
    $5 - $9 / hr
    0 bids

    Some of your responsibilities will include • Working on customer site to resolve end user issues • Troubleshoot and resolve hardware, operating system, and application issues • Setup/configure/maintain/administer desktop computers and peripherals and test network connections • Handling onsite repair and rebuilds of devices and carrying out regular onsite hardware maintenance

    $215 (Avg Bid)
    $215 Avg Bid
    13 bids

    We (freelancer.com) have an exciting opportunity for an experienced Laptop service engineer to join our team and be part of this amazing project during an amazing growth period. ***************************Location- Lucknow*************************** Want to work for one of the world's biggest technology companies? Are you located in Lucknow? If you thrive on taking a customer centric based approach and have break/fix/repair skills for notebooks/laptops and printers, then we want to hear from you We are looking for Hardware Repair candidates in Delhi! Duties and Responsibilities Replace/Repair - System board , Display assembly, Webcam , Speaker, Fan, Bezel, Heatsink ,Touchpad , Specific Keyboard ,HDD ,Top cover, Controller board ,PCB,I/O board. Some responsibilities may include bu...

    $7 / hr (Avg Bid)
    Local
    $7 / hr Avg Bid
    2 bids

    I need you to French out and figure out how to get through 2 companies and inquire what they Charge for purchasing wholesale. I will only pay if you are Successful in reaching them.

    $15 (Avg Bid)
    $15 Avg Bid
    15 bids
    hacked - BlackBit - ransom 13 hours left
    VERIFIED

    All files are encrypted, need a way to restore my data.

    $109 (Avg Bid)
    $109 Avg Bid
    1 bids
    I need grasshopper phone help 10 hours left
    VERIFIED

    I need someone to setup and configure my grasshopper phone line

    $171 (Avg Bid)
    $171 Avg Bid
    3 bids

    Wir suchen deutschsprachige IT-Service-Desk/Support Mitarbeiter Kundenservicemitarbeiter*in im Homeoffice Ihre Aufgaben : Du bist die Ansprechperson für alle IT-Anfragen und bist zuständig für die Annahme und Behebung von Störungen im Rahmen des 1st Level Supports (telefonisch und remote) Du berätst die Anwender kompetent und unterstützt sie im Umgang mit den entsprechenden Systemen Deine komplette Tätigkeit dokumentierst Du sorgfältig im Ticketsystem Störungen, die nicht behoben werden können, leitest Du an die entsprechenden Fachabteilungen weiter und behältst die Tickets im Blick Zudem überwachst Du die Systeme und die Telefonanlage und bemerkst Auffälligkeiten Deine Qualifikationen – kompetent und zuverlässi...

    $15 - $25 / hr
    $15 - $25 / hr
    0 bids

    In cadrul departamentului de suport pentru clienti, angajam vorbitori de limba germana pentru a oferi asistenta ( Support ) in industria IT. Activitate: Vei fi primul punct de contact cu clientul si vei oferi Support pentru probleme technice, asistenta tehnica pentru remedierea problemelor. De asemenea, vei avea asigurat un program de training Cerinte candidat ideal: Cunostinte limba Germana Avansat Foarte bune abilitati de comunicare; Cunostinte avansate de utilizare a calculatorului; Empatie in interactiunea cu clientul; Ascultare activa si atentie la detalii. Beneficii companie: Posibilitatea de a lucra in format work from home; Salariu atractiv; Bonus de performanta (se acorda in functie de proiect);

    $13 - $19 / hr
    $13 - $19 / hr
    0 bids

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