Computer Support Jobs

Customer support is a type of customer service which aims to ensure a user or a customer’s satisfaction with a product or service. This can be done in the form of in-person interaction or through calls, emails, and now even social media. Customer support involves resolving customer queries, providing information about company offerings, and even tracking incidents and service requests. Aside from fulfilling client needs, customer support is also an important tool for businesses themselves as they are able to resolve and improve their offerings through feedback from their customers.

 

Good customer support does not only entail expertise and knowledge in the product and service of the company. Other soft skills are required in satisfying customers and sustaining client relations. The most basic competency needed in customer support is communication skills because product awareness without knowing how to communicate is useless. Customers also expect a prompt response to their concerns so efficiency is necessary. Patience is also a requisite skill as some users become difficult to handle when their concerns are unsatisfied. Ultimately, a successful customer support is achieved when customers are satisfied with the response of customer support and consequently, continue to use the product.

Hire Computer Support Technicians

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    6 jobs found, pricing in USD

    I have a small business, server 7 workstations. I need help with adding a firewall and setting up VPN

    $23 / hr (Avg Bid)
    $23 / hr Avg Bid
    5 bids
    PC Remote Tech Support 5 days left
    VERIFIED

    need remote pc tech support on going as [login to view URL] 10 OS Sometimes tune up, software install or other routine maintenance pays rs 100 per hour

    $3 / hr (Avg Bid)
    $3 / hr Avg Bid
    9 bids
    PES 2021 Modding 3 days left

    Hello I like to mod PES 2021 but with my learning disabilities I can’t do it I will happily pay someone to do it must do it over teamviewer Also if you can hack games that be good to

    $107 (Avg Bid)
    $107 Avg Bid
    2 bids
    RBM infosystem 2 days left

    Remote computer technical support

    $14 (Avg Bid)
    $14 Avg Bid
    8 bids
    Machine expert 1 day left

    Hello everyone am looking for a good and well trained freelancer who can teach machine learning to a set of company student.

    $16833 (Avg Bid)
    $16833 Avg Bid
    3 bids
    Calibrate my zebra printer 4 hours left
    VERIFIED

    Calibrate my zebra printer remotely

    $19 (Avg Bid)
    $19 Avg Bid
    9 bids