Customer Retention Jobs

Customer Retention is an important part of any successful business. It entails all the tactics used to ensure returning and long-term customers for products, services, or both. The primary goal is to create an experience that inspires customers to return and generate more sales for the business. An experienced Customer Retention Expert can help identify customer pain points, track metrics, analyze customer feedback and make necessary improvements.

Here's some projects that our Customer Retention Experts made real:

  • Helping nonprofits identify strategies and tools to better engage with existing donors
  • Assisting small businesses with finding qualified candidates within their pre-defined criteria
  • Managing a technology site verification process on a national scale
  • Collecting samples in various locations and managing their drug testing process
  • Guiding organizations through annual reports submissions efficiently and securely

Overall, an experienced Customer Retention Expert can take your organization's performance to a whole new level. With the help of Freelancer.com, you can find and hire a highly skilled individual for your exact needs in no time! Take the initiative now and see your organization's potential realised today!

From 10,184 reviews, clients rate our Customer Retention Experts 4.9 out of 5 stars.
Hire Customer Retention Experts

Customer Retention is an important part of any successful business. It entails all the tactics used to ensure returning and long-term customers for products, services, or both. The primary goal is to create an experience that inspires customers to return and generate more sales for the business. An experienced Customer Retention Expert can help identify customer pain points, track metrics, analyze customer feedback and make necessary improvements.

Here's some projects that our Customer Retention Experts made real:

  • Helping nonprofits identify strategies and tools to better engage with existing donors
  • Assisting small businesses with finding qualified candidates within their pre-defined criteria
  • Managing a technology site verification process on a national scale
  • Collecting samples in various locations and managing their drug testing process
  • Guiding organizations through annual reports submissions efficiently and securely

Overall, an experienced Customer Retention Expert can take your organization's performance to a whole new level. With the help of Freelancer.com, you can find and hire a highly skilled individual for your exact needs in no time! Take the initiative now and see your organization's potential realised today!

From 10,184 reviews, clients rate our Customer Retention Experts 4.9 out of 5 stars.
Hire Customer Retention Experts

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    26 jobs found

    LYFE Marketing – Performance Marketing Specialist (Remote / Work From Home) Location: Remote (U.S.-based preferred) Headquarters: 444 Highland Ave NE, Suite 306, Atlanta, Georgia 30312, United States Hiring Manager: Claire Lew, HR(You will be interviewed directly by (CEO), or members of the executive and management team.) About Us LYFE Marketing is a fast-growing digital marketing agency specializing in social media management, paid advertising, and search engine optimization (SEO) for small to mid-sized businesses. Founded with a mission to help brands grow through data-driven strategies, LYFE Marketing empowers companies to build meaningful connections with their audiences and drive measurable results. With a strong focus on performance marketing and analytics, the company opti...

    $44 / hr Average bid
    $44 / hr Avg Bid
    7 bids

    eCommerce & Digital Media Manager DTC Growth, Performance Marketing & Conversion Optimization Freelance / Contract-Based / Remote – Global About Lane Automotive Lane Automotive is a premier supplier of high-performance automotive parts and accessories, serving racers, hot rodders, truck owners, and off-road enthusiasts worldwide. As a leading distributor in the performance aftermarket industry, we are proud to be a six-time recipient of the SEMA Warehouse Distributor of the Year award. Based in Southwest Michigan, Lane Automotive has built a strong reputation through consistent growth, innovation, and a commitment to delivering cutting-edge products. Our advanced technological infrastructure and deep industry expertise allow us to stay ahead in an increasingly competitive ma...

    $86 / hr Average bid
    $86 / hr Avg Bid
    34 bids

    Email Marketing Specialist Ecommerce Growth & Customer Lifecycle Freelance / Contract-Based / Remote – Global About Lane Automotive Lane Automotive is a premier supplier of high-performance automotive parts and accessories, serving racers, hot rodders, truck owners, and off-road enthusiasts worldwide. As a leading distributor in the performance aftermarket industry, we are proud to be a six-time recipient of the SEMA Warehouse Distributor of the Year award. Based in Southwest Michigan, Lane Automotive has built a strong reputation through consistent growth, innovation, and a commitment to delivering cutting-edge products. Our advanced technological infrastructure and deep industry expertise allow us to stay ahead in an increasingly competitive market. We are driven by our people...

    $40 / hr Average bid
    $40 / hr Avg Bid
    36 bids

    I have a cloud-based software product built specifically for the Finance sector, and I now want to get it in front of decision-makers at business clients. Cold calling will be the primary channel, so I need a proven closer who is comfortable picking up the phone, navigating gatekeepers, and booking qualified demos. You’ll receive a concise product brief, standout value points, and an onboarding session to understand typical pain points finance teams face today. From there, you’ll: • Build or refine call lists of finance-related businesses • Reach out, pitch the solution, and secure demo appointments for me or close deals yourself—depending on your experience • Track activity in the CRM I provide and give me weekly call and conversion summaries Re...

    $9 Average bid
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    3 bids

    **Title:** Medical Shop Growth & Automation Specialist (Pharmacy Operations + Marketing) **Description:** We are a growing retail medical shop in India looking to increase revenue, improve operations, and build a strong digital presence. We need an experienced freelancer who can help systemize and scale our business. **Scope of Work:** * Create SOPs (Standard Operating Procedures) for daily pharmacy operations * Setup inventory management system (stock tracking, expiry management) * Design staff workflows for smooth operations * Setup WhatsApp Business automation (auto-replies, catalog, reminders) * Build repeat customer system (refill reminders, offers, subscriptions) * Plan and execute local marketing strategies * Increase repeat customers and average order value * Setup offers, b...

    $61 Average bid
    $61 Avg Bid
    10 bids

    eCommerce & Digital Media Manager DTC Growth, Performance Marketing & Conversion Optimization Freelance / Contract-Based / Remote – Global About Lane Automotive Lane Automotive is a premier supplier of high-performance automotive parts and accessories, serving racers, hot rodders, truck owners, and off-road enthusiasts worldwide. As a leading distributor in the performance aftermarket industry, we are proud to be a six-time recipient of the SEMA Warehouse Distributor of the Year award. Based in Southwest Michigan, Lane Automotive has built a strong reputation through consistent growth, innovation, and a commitment to delivering cutting-edge products. Our advanced technological infrastructure and deep industry expertise allow us to stay ahead in an increasingly competitive ma...

    $80 / hr Average bid
    $80 / hr Avg Bid
    25 bids

    Location: Remote (Candidates must be based in Europe, North America, South America, or Central America) Employment Type: Part -Time Overview: We are seeking a detail-oriented and highly organized Remote Property Manager to oversee the day-to-day operations of our short-term rental portfolio. The ideal candidate has hands-on experience managing properties on platforms such as Airbnb and VRBO, with a strong grasp of operational workflows, pricing strategies, and guest experience management. Key Responsibilities: - Manage end-to-end operations of short-term rental properties - Optimize pricing - Strategies to maximize occupancy and revenue - Oversee calendar and booking management across multiple platforms - Handle guest communication, ensuring prompt, professional, and high-quality in...

    $1333 Average bid
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    18 bids

    **High-Commission Sales Opportunity – Join ConversionForge!** Are you great at closing deals, confident in conversations, and ready to **earn based on your performance**? Then this might be exactly what you’re looking for. At **ConversionForge**, we’re looking for driven sales people who want to work on a **high-commission basis** — with **no income ceiling**. **What you’ll get:** * Attractive **high-commission structure** (performance-based ) * Flexible work setup * Proven systems & support to help you succeed **What you should bring:** * Experience in sales/closing * Strong communication skills & confidence * Goal-oriented mindset with a focus on results * Self-discipline & initiative * Good English skills (additional languages are a bonu...

    $1147 Average bid
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    4 bids

    We are a Lead Conversion Agency focused on helping businesses turn inbound conversations into paying customers. We are currently looking for a remote Sales Closer with strong English skills to join our team. This is a simple offer — no complex high-ticket sales or long funnels. Role Overview: You will be closing warm leads that already showed interest. No cold outreach. No lead generation. No complicated sales process. Your focus is converting interested prospects into paying clients. Responsibilities: - Handle conversations with qualified leads - Explain the service clearly and simply - Answer basic questions - Close deals and guide clients to payment We Provide: - Warm leads (already interested) - Simple, proven script - Clear process - Support if needed Compensation...

    $20 / hr Average bid
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    1 bids

    We are looking for a proactive and detail-oriented Ch*tter Support Specialist to join a growing digital content business. This is a fully remote freelance opportunity with flexible hours. Responsibilities: Manage and respond to incoming messages from subscribers in a timely manner Maintain engaging and personalized conversations Follow communication guidelines and tone of voice Identify opportunities to increase user engagement and retention Collaborate with the team to improve messaging strategies Requirements: Strong written English (B2+ or higher) Good communication and interpersonal skills Ability to adapt to different conversation styles Availability for flexible shifts Previous experience in chat support, sales, or community management is a plus What we offer: Remote wo...

    $11 / hr Average bid
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    143 bids

    I want to strengthen the credibility of my Google Business profile by adding more than 50 authentic-looking service reviews. About half of the comments are already drafted; the remainder will need to be written from scratch in a natural, customer voice that matches the tone of the examples I provide. You will be responsible for: • Posting every review from a unique, region-appropriate Google account so they have the best chance of sticking. • Blending my prepared text with your own newly written testimonials, keeping each post concise, personal and specific to the kind of service we actually deliver. • Scheduling the drops over several days rather than all at once, creating an organic pattern that avoids Google filters. • Supplying a simple tracker with the live ...

    $112 Average bid
    $112 Avg Bid
    18 bids

    We are a Lead Conversion Agency focused on helping businesses turn inbound conversations into paying customers. We are currently looking for a remote Sales Closer with strong English skills to join our team. This is a simple offer — no complex high-ticket sales or long funnels. Role Overview: You will be closing warm leads that already showed interest. No cold outreach. No lead generation. No complicated sales process. Your focus is converting interested prospects into paying clients. Responsibilities: - Handle conversations with qualified leads - Explain the service clearly and simply - Answer basic questions - Close deals and guide clients to payment We Provide: - Warm leads (already interested) - Simple, proven script - Clear process - Support if needed Compensation...

    $10 - $30
    $10 - $30
    0 bids

    I need a fluent Spanish–speaking agent to take full ownership of our policy renewals, cancellations, follow-ups, and cross-selling initiatives within my insurance business. You’ll be making outbound calls, responding to inbound queries, and updating everything in our cloud CRM as you go. An intermediate grasp of insurance terminology, coverage limits, endorsements, and typical objection-handling scenarios is essential; I want you to feel comfortable clarifying benefits and guiding customers through mid-level policy questions without constant supervision. Three core skills drive success in this seat: • Problem-solving – quickly pinpoint coverage gaps or billing issues and present workable solutions. • Empathy – keep conversations human, especially when...

    $11 / hr Average bid
    $11 / hr Avg Bid
    8 bids
    Live Stream Host -- 2
    3 days left
    Verified

    About the Role This is a part-time, fully remote role for a TikTok Live Stream Host. You will run PC-based livestreams to showcase our Pokémon-themed **mystery box opening** experience on our platform. Each mystery box may contain multiple Pokémon cards, and your role is to demonstrate the excitement of opening them, attract new users, and drive traffic from TikTok to our website for conversions. You will also build and manage your own user community for long-term engagement and retention. --- What You’ll Do - Host TikTok livestreams in English using a PC. - On-camera presence is optional: voice + screen share is acceptable. - Demonstrate and open Pokémon-themed **mystery boxes** on our website during livestreams, showcasing the reveal process and card re...

    $27 / hr Average bid
    $27 / hr Avg Bid
    13 bids

    An e-commerce platform is ready to scale throughout the APAC region and I need a sales professional who can take full ownership of revenue growth. Each month you will work toward a clear, revenue-based target. Hitting or exceeding that figure unlocks bonus. Day-to-day, you will generate fresh leads, convert them, and nurture every new and existing client so lifetime value keeps climbing .A solid grasp of local business culture across key APAC markets will be important as most conversations happen over Zoom or WhatsApp before progressing to formal proposals. Key deliverables each month • Revenue booked versus target • Account-management notes highlighting upsell or cross-sell opportunities Success is simple: meet or beat the agreed revenue number, maintain transparent rep...

    $454 Average bid
    $454 Avg Bid
    21 bids

    I'm seeking an experienced sales professional to sell a telehealth communication platform to telehealth and mental health clinics. The platform's primary feature is triage, and its main objective is to improve patient engagement. Key Responsibilities: - Identify and target potential clinics - Present and demo the software - Close sales and meet targets Ideal Skills and Experience: - Proven sales experience, preferably in healthcare tech to clinics - Strong communication and negotiation skills - Please provide a brief overview of your relevant experience and approach to this project.

    $1730 Average bid
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    3 bids

    Looking for an experienced sales person to sell my app to companies in the logistics, courier and transport sector

    $32 Average bid
    $32 Avg Bid
    17 bids

    I need a hands-on customer success partner who understands the rhythm of a fast-moving fashion label and can own the entire post-sale experience. From the moment a boutique or direct-to-consumer shopper says “yes,” you will guide their onboarding, jump on any issues before they snowball, and spot genuine upsell moments that feel like service rather than sales. Day-to-day you will welcome each new client with a clear, branded onboarding flow, monitor their early interactions in our CRM (HubSpot is in place, but I’m open to your preferred platform), and keep conversations moving smoothly across email, chat, and social DMs. When a complaint does come in, you’ll investigate root cause, coordinate with production or logistics, and follow up until the client is happily w...

    $32 / hr Average bid
    $32 / hr Avg Bid
    51 bids

    We're a DTC supplement brand with 3 CS agents. We need a hands-on CS Manager who's in the work — not just designing processes from above. You'll own the full ticket queue, process refunds directly, manage our delivery exception tracker (agents report issues, you resolve or escalate to suppliers and founder as needed), and keep our refund policy current. You'll also maintain our reference message library, audit agent quality, and coach the team on our most common ticket types — subscription disputes, unrecognized charges, delivery exceptions. On the systems side: clean up our ticket workflow, optimize our existing helpdesk (Commslayer), and build a simple KPI view covering backlog, response time, and CSAT that the founder can check at a glance. Everything g...

    $3 / hr Average bid
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    10 bids

    UK-Based Client Acquisition Partner (Commission-Only, B2B) Description: We are looking for a UK-based, self-employed Client Acquisition Partner to support ongoing B2B growth. This is a long-term collaboration, not a one-off task. You will: Generate and qualify leads (primarily UK SMEs) Initiate outreach (LinkedIn, email, network) Engage decision-makers and progress opportunities Support conversion into signed projects Compensation: This is not a salaried job or employment. Commission only: 10%–30% per closed deal (uncapped) Ideal candidate: Based in the UK (must be current and verifiable) Proven B2B sales/client acquisition experience Comfortable with consultative selling Independent, commercially driven Application requirements (mandatory): Start your proposal with: UKBD-202...

    $678 Average bid
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    3 bids

    Saya mencari seorang profesional yang dapat mengambil alih fungsi layanan pelanggan saya melalui live chat WhatsApp. Fokus utamanya adalah menjawab pertanyaan, menyelesaikan keluhan sederhana, dan memastikan setiap pelanggan merasa didengar serta dipandu dengan ramah. Apa yang saya butuhkan: • Respons cepat dan sopan di WhatsApp live chat selama jam operasional yang akan kita sepakati. • Pencatatan ringkas tiap interaksi agar mudah ditindaklanjuti. • Kemampuan menangkap umpan balik pelanggan dan menyusunnya menjadi laporan mingguan singkat. Kriteria keberhasilan: • Tingkat kepuasan pelanggan meningkat (diukur dari emoji atau rating internal yang sudah ada). • Waktu respons rata-rata di bawah dua menit. • Kesalahan informasi di bawah 1 %. Jika An...

    $19 Average bid
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    24 bids

    Descripción: En Avantem estamos construyendo la plataforma de gestión líder para el sector estético en Latinoamérica, y buscamos a nuestra próxima Growth Partner. Modelo de Alianza (Growth Partner) En Avantem no contratamos proveedores, sumamos socios de ejecución. Operamos bajo un modelo de Revenue Share (Comisión sobre facturación neta). ¿Qué significa esto? No existe un fee fijo mensual; tus ingresos crecen directamente proporcional a los usuarios pagos que logres traccionar. Ejemplo: Avantem en el mes cursado factura $X, tu ingreso será el 15% de ese monto. No buscamos una agencia proveedora; buscamos una socia estratégica, técnica y con mentalidad de "Owner" que quiera ...

    $18 / hr Average bid
    $18 / hr Avg Bid
    11 bids

    Saya sedang merancang langkah nyata agar bisnis saya tumbuh pesat dan akhirnya membawa saya menuju target pribadi menjadi miliarder. Fokus utama saya adalah konsultasi bisnis, khususnya di ranah strategi pemasaran dengan tujuan akhir memperkuat dan memperdalam hubungan pelanggan. Apa yang saya butuhkan dari Anda: • Audit singkat terhadap positioning dan komunikasi brand saya saat ini. • Riset pasar terarah untuk mengidentifikasi segmentasi pelanggan prioritas serta insight perilaku mereka. • Rekomendasi strategi pemasaran omnichannel yang menekankan engagement, retensi, dan community-building. • Rencana aksi 90 hari berisi kanal, konten inti, taktik CRM, serta metrik keberhasilan yang jelas. • Sesi mentoring online (maks. 2 jam total) untuk membahas implem...

    $20 / hr Average bid
    $20 / hr Avg Bid
    2 bids

    4. Aufgaben der Small Fleet-Coach-Rolle: 4.1 Initiierung: • Durchführung von Initialgesprächen und Kick-off Terminen mit den Händlern (Remote- und Vor Ort) 4.2 Analyse des Status quos: • Analyse von Akquiseaktivität, Steuerungslogik, Organisationsstrukturen und Bestandskundenentwicklung mithilfe einer vordefinierten Reifegradanalyse • Bewertung der Kriterien aus dem Reifegradanalysen, anhand von einer vordefinierten Skala • Ableitung klar priorisierter Handlungsfelder 4.3 Maßnahmenplanung und -entscheidung: • Maßnahmenplanung auf Basis priorisierter Handlungsfelder • Definition der Verantwortlichkeiten und Ziele für die operative Umsetzung • Abstimmung und Erläuterung der Maßnahmen • Un...

    min $42 / hr
    Local
    min $42 / hr
    0 bids

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