Helpdesk is any resource providing assistance or information to customers, mostly regarding products or services of a company. Oftentimes, they are expected to resolve customer queries, provide technical details about company offerings, or track incidents and service requests.

 

Helpdesks are an essential feature of customer service as they serve a variety of purpose. The primary aim of helpdesks is to satisfy customers. By responding to queries and concerns, customers are ensured that the company is still involved even after purchase. It also seeks to improve product or service quality. Through helpdesks, companies are able to know issues about its offerings through feedback given by the customers. In the long term, an excellent helpdesk also builds customer loyalty and trust.

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    2 jobs found, pricing in USD

    Need Helpdesk staff for very small project, create, organise and keep the SLA for JIRA Tickets. Daily working hours: 6 hours. Effective work to be done: maximum 45 minutes in the 6 hours. The main activity that needs to be done it’s monitor for new tickets and maintain the SLA for them. The project it’s very small and that’s why the budget it’s very low.

    $19 (Avg Bid)
    $19 Avg Bid
    17 bids

    سيستيم برنامج كاشير كامل لاداره المطاعم و الكافيهات و المستشفيات و العيادات الخارجية و المحلات التجاريه و الصيدليات وكافه المشاريع التجاريه عند بعد مبيعات ارباح مخازن فواتير اداره موظفين

    $300 (Avg Bid)
    $300 Avg Bid
    3 bids

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