Phone Support Jobs

I require a concise employment-history verification for a candidate who lives and has worked in Mar del Plata. Your task is to contact the previous workplace(s), confirm the person’s position and exact dates of employment, and capture any additional remarks the HR or direct supervisor is willing to share about duties performed or overall conduct. The process usually involves phone or email outreach, cross-checking public registries or social-security records when available, and producing a short written report. You may use any reputable verification tools or databases common in Argentina, but please state which ones you accessed so I can reference them later if needed. Deliverable • A clear, timestamped verification report (PDF or DOC) summarising each employer’s confi...

I need reliable, on-the-ground support in Caracas to confirm the employment history of several job finalists. Your task is to contact their stated former employers, validate dates of service, positions held, and reasons for leaving, and then document everything in a concise report that I can archive with our hiring records. A clear, dated summary for each candidate, copies or photographs of any written confirmations you receive (emails, signed letters, stamped certificates), and a brief note on anything that could not be independently verified will be required for the assignment to be considered complete. Discretion is essential because the applicants are not yet aware of our final decision and I do not want the process to jeopardize their current roles. Spanish is obviously necessary...

My co-founder and I have just launched an online education company and I now need a dedicated customer-care partner to handle all day-to-day contact with prospective students. The core of the role is customer support focused on general inquiries: you will greet curious visitors, answer their questions, guide them through our enrolment steps and nudge them gently toward completing registration. Every conversation that turns into a paid sign-up earns you an agreed percentage, so your success directly raises your compensation. You will be the first human touchpoint across the three channels we rely on: • Phone • Email • Live chat I will supply a knowledge base, response templates and access to our CRM; you bring clear spoken English, fast written replies, reliable con...

This assignment involves confirming the previous employment of one candidate based in scope is strictly limited to: * Verifying each job title held and the exact start-and-end dates. * Establishing the reason the candidate left the organisation. No salary or compensation details are needed. The process is in-person verification—so long as the information comes directly from an authorised representative of the former employer and complies with local POPIA privacy requirements. Expected deliverable: 8-9 geo tagged pictures A complete filled verification form ( that lists the verified data, the date of your contact, and the name, title, and contact details of the person who supplied the information, along with any pertinent notes.) BRC/letterhead (if available) A site visit Questionnai...

I run a busy-but-small video game console repair shop and need a dependable voice on the line for roughly 3–8 hours spread across the week. All calls—both those that ring in and the short follow-up calls you place—arrive through our toll-free 800 system and are forwarded directly to your mobile phone, so you can work from anywhere. Here’s the flow: when a customer rings, you follow the provided script, capture the needed details, and immediately note the interaction on the appropriate Trello card. When a repair reaches the “authorization needed” stage, you place an outbound call (again with a script in hand) to secure approval and update the same card before moving on. That’s it—no selling, no troubleshooting, just clear, warm communication ...

I run a busy-but-small video game console repair shop and need a dependable voice on the line for roughly 3–8 hours spread across the week. All calls—both those that ring in and the short follow-up calls you place—arrive through our toll-free 800 system and are forwarded directly to your mobile phone, so you can work from anywhere. Here’s the flow: when a customer rings, you follow the provided script, capture the needed details, and immediately note the interaction on the appropriate Trello card. When a repair reaches the “authorization needed” stage, you place an outbound call (again with a script in hand) to secure approval and update the same card before moving on. That’s it—no selling, no troubleshooting, just clear, warm communication ...

I run a busy-but-small video game console repair shop and need a dependable voice on the line for roughly 3–8 hours spread across the week. All calls—both those that ring in and the short follow-up calls you place—arrive through our toll-free 800 system and are forwarded directly to your mobile phone, so you can work from anywhere. Here’s the flow: when a customer rings, you follow the provided script, capture the needed details, and immediately note the interaction on the appropriate Trello card. When a repair reaches the “authorization needed” stage, you place an outbound call (again with a script in hand) to secure approval and update the same card before moving on. That’s it—no selling, no troubleshooting, just clear, warm communication ...

I need an experienced, customer-focused professional to take full ownership of our phone support line and help us boost customer loyalty. Starting as soon as possible, you will be the first voice our customers hear, so every call should feel friendly, clear, and solution-oriented. Key expectations • Answer inbound calls promptly, listen actively, and resolve issues on the first contact whenever possible. • Handle complaints calmly, turning potential negatives into positive experiences that strengthen loyalty. • Document each interaction in our CRM, maintaining accurate, detailed case notes for future reference. • Track and report daily KPIs—first-call resolution rate, customer satisfaction score, and repeat-call percentage—so we can measure progress t...

I run a busy-but-small video game console repair shop and need a dependable voice on the line for roughly 3–8 hours spread across the week. All calls—both those that ring in and the short follow-up calls you place—arrive through our toll-free 800 system and are forwarded directly to your mobile phone, so you can work from anywhere. Here’s the flow: when a customer rings, you follow the provided script, capture the needed details, and immediately note the interaction on the appropriate Trello card. When a repair reaches the “authorization needed” stage, you place an outbound call (again with a script in hand) to secure approval and update the same card before moving on. That’s it—no selling, no troubleshooting, just clear, warm communication ...

I run a busy-but-small video game console repair shop and need a dependable voice on the line for roughly 3–8 hours spread across the week. All calls—both those that ring in and the short follow-up calls you place—arrive through our toll-free 800 system and are forwarded directly to your mobile phone, so you can work from anywhere. Here’s the flow: when a customer rings, you follow the provided script, capture the needed details, and immediately note the interaction on the appropriate Trello card. When a repair reaches the “authorization needed” stage, you place an outbound call (again with a script in hand) to secure approval and update the same card before moving on. That’s it—no selling, no troubleshooting, just clear, warm communication ...

I operate a non-emergency medical transportation company in California and need a remote dispatcher who can keep our riders, facilities, and drivers perfectly coordinated. The role blends customer service with live fleet oversight, so you’ll handle three things all day long: scheduling trips, answering questions, and tracking vehicles in real time. Here’s how that looks in practice. Throughout your shift you will: • Book, confirm, and adjust appointments inside RouteGenie, matching each rider’s needs (wheelchair, stretcher, ambulatory) with the right vehicle and driver. • Respond promptly on the phone, by email, and through our live-chat window whenever patients, caregivers, or medical offices have questions or last-minute changes. • Watch our GPS das...

I need an experienced, customer-focused professional to take full ownership of our phone support line and help us boost customer loyalty. Starting as soon as possible, you will be the first voice our customers hear, so every call should feel friendly, clear, and solution-oriented. Key expectations • Answer inbound calls promptly, listen actively, and resolve issues on the first contact whenever possible. • Handle complaints calmly, turning potential negatives into positive experiences that strengthen loyalty. • Document each interaction in our CRM, maintaining accurate, detailed case notes for future reference. • Track and report daily KPIs—first-call resolution rate, customer satisfaction score, and repeat-call percentage—so we can measure progress t...

I need an experienced, customer-focused professional to take full ownership of our phone support line and help us boost customer loyalty. Starting as soon as possible, you will be the first voice our customers hear, so every call should feel friendly, clear, and solution-oriented. Key expectations • Answer inbound calls promptly, listen actively, and resolve issues on the first contact whenever possible. • Handle complaints calmly, turning potential negatives into positive experiences that strengthen loyalty. • Document each interaction in our CRM, maintaining accurate, detailed case notes for future reference. • Track and report daily KPIs—first-call resolution rate, customer satisfaction score, and repeat-call percentage—so we can measure progress t...

Bilingual Insurance Customer Service Rep Needed for personal lines Insurance which includes Auto, Home & Commercial in the states of Florida, Texas & Tennessee. Insurance Direct has been in business for 17 years and we're looking to hire ASAP! Requirements: 1+ years of CSR experience Verbal and written communication skills in English & Spanish Proficiency in multi-tasking with web-based & Google Chrome applications If you are interested in joining a well-established, independent business, with a smaller company atmosphere, please APPLY NOW Business Hours: Mon-Fri 8:55 am- 7pm EST & every other Saturday 9:55am - 3pm EST (One day off during the week)

I need a native German speaker—ideally a man who can blend in naturally with industry contacts—to discreetly identify how several manufacturing firms price their livestock-sector feed and nutrition products. Scope of work • Contact each company by phone, pose as a prospective buyer, and gather current price lists or quotations for the specified feed and nutrition lines. • Note any volume-based discounts, payment terms, or special offers mentioned. • Summarise each firm’s price position relative to competitors and highlight clear cost advantages or gaps. What I expect as a deliverable 1. A spreadsheet with raw pricing data, dates collected, and the contact channel used. You will be working exclusively within the manufacturing segment of th...

I’m looking for a reliable assistant based in Malaysia or the Philippines who can work comfortably on Melbourne (AEST) hours. The role centres on three core activities: • Database updating – you’ll log new leads, clean existing records and keep our contact database current. Accuracy and consistent naming conventions are critical. • Market research – I’ll send you topics or target segments and need concise summaries of trends, key players and useful links that I can act on quickly. • Phone calls – you’ll follow simple call scripts to confirm details with suppliers and prospects, then capture the outcomes in our system. We already use Google Workspace, Excel and a cloud CRM, so experience with those tools will help you hit the grou...

I’m looking for a reliable assistant based in Malaysia or the Philippines who can work comfortably on Melbourne (AEST) hours. The role centres on three core activities: • Database updating – you’ll log new leads, clean existing records and keep our contact database current. Accuracy and consistent naming conventions are critical. • Market research – I’ll send you topics or target segments and need concise summaries of trends, key players and useful links that I can act on quickly. • Phone calls – you’ll follow simple call scripts to confirm details with suppliers and prospects, then capture the outcomes in our system. We already use Google Workspace, Excel and a cloud CRM, so experience with those tools will help you hit the grou...

Necesito incorporar uno o varios operadores con experiencia intermedia para brindar soporte al cliente por teléfono y chat en línea durante el horario de oficina. Qué espero de tu servicio: • Responder llamadas entrantes y atender chats en vivo con trato cordial y soluciones claras. • Registrar cada interacción en nuestro sistema de tickets, dejando notas precisas sobre la consulta y el estado de seguimiento. • Escalar solo los casos que realmente lo requieran, manteniendo la primera línea de resolución en la mayor cantidad posible de contactos. Requisitos clave: • Experiencia previa en atención telefónica y chat (nivel intermedio: dominio de protocolos básicos, tono profesional y capacidad de ...

Firmamız için Çağrı merkezinde iç ve dış arama (outbound) odaklı bir çağrı merkezinde personel alınacaktır uzaktan çalışma sistemi ile 
 İhtiyacım olanlar
 İyi derecede türkçe konuşmak • Türkçe konuşan operatörlerin dâhil olacağı, 30 gün sürecek yapılandırılmış eğitim programının hazırlanması. • Aday havuzu oluşturma, temel performans metrikleri (aranan müşteri sayısı, dönüşüm oranı vb.) ve prim sistemi şeması. • Canlı destek süreçleriyle entegre olacak net bir iş akışı: müşteri desteği yazılı olatak Mevcut bilgiler
 – Operasyon yalnızca Türkçe yürütülecek. – Aramalar outbound olacak; inbound hattımız bulunmuyor ...