Phone Support Jobs

Phone Support is a critical service for businesses as it provides customers with direct access to company representatives. Traditionally, customers would have to go through a lengthy IVR menu and wait in long phone queues before speaking to someone who can’s help them, making it difficult to maintain customer satisfaction. However, hiring a Phone Support Operator through Freelancer.com helps companies make their customer service more effective and maintain their customers’ satisfaction by rendering services quicker and in an effective manner on the phone.

A Phone Support Operator or customer service representative is responsible for interacting with customers over the phone, providing quick solutions and troubleshooting any issues they come across. They also ensure customers are getting the right product/service through efficient customer handling. Furthermore, they also monitor customer orders and keep track of any complaints that came in and help resolve them as soon as possible.

Here's some projects that our expert Phone Support Operators made real:

  • Making outgoing and incoming calls to proactively approach customers
  • Handling customer support inquiries via phone or live chat
  • Responding to a range of questions from customers in english and other languages
  • Scheduling appointments for customers
  • Verifying products/services on sites
  • Taking photos of locations
  • Making calls to friends or family members for a particular purpose

Through Freelancer.com, companies can easily find an expert Phone Support Operator who is efficient, knowledgeable, and inspiring - all the qualities that are essential to providing efficient customer service solutions. We can assure our clients that all their needs will be taken care of when they hire a Phone Support Operator or Customer Service Representative here on Freelancer.com. So if you're looking to hire someone to provide excellent phone support services for your business then Freelancer.com is the right place for you! Don't wait any longer, post your project now and let our qualified professionals help your business reach even greater heights!

From 28,387 reviews, clients rate our Phone Support Operators 4.87 out of 5 stars.
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    8 jobs found, pricing in USD

    I am in need of a proficient customer service representative who can manage telephone support, email inquiries, and live chat for my business. The role will demand 1-4 hours of availability per day. The ideal candidate must be fluent in English. Key Responsibilities: - Handling inbound and outbound phone calls - Responding to customer's emails in a timely manner - Providing efficient and friendly live chat support Ideal Skills/Experience: - Prior experience in customer service roles - Exceptional communication skills - Proficiency in English (spoken and written) - Ability to multitask and prioritize tasks - Familiarity with using live chat software - Flexibility to work 1-4 hours daily - Previous experience in e-commerce customer service would be a plus If you're a diligent,...

    $25 / hr (Avg Bid)
    $25 / hr Avg Bid
    17 bids

    Need a freelancer to answer phone calls. After each phone call, the freelancer will fill out a 5-minute survey (it will be provided upfront). One phone call's average duration is from 3 up to 5 minutes. The goal is phone call evaluation. The price we will pay per phone call is $8, and you will usually receive one call per day. Condition: Freelancers need to speak the US English language very well. As part of the application process, we invite you to record 30 seconds of your voice speaking English. This is an opportunity for you to showcase your fluency and competence in the language. We are looking for long-term cooperation. Payments will be in milestones after each survey (each call). Payment will be released at freelancer.com. You can bid for 3 phone calls to start.

    $17 (Avg Bid)
    $17 Avg Bid
    83 bids

    I need someone fluent in English who is adept at word processing. Your key responsibilities will include effective verbal communication. It's crucial that you have: - Excellent communication skills. - The ability to work during US business hours. Experience in this kind of role and familiarity with different word processing tools will be advantageous. Remember, clear and concise communication is crucial for this role's success.

    $451 (Avg Bid)
    $451 Avg Bid
    38 bids

    PLEASE DO NOT USE AI TO GENERATE YOUR PROPOSAL......If you have already written a proposal withg AI please resubmit your bid with a genuine response. Thanks. **Job Posting: Full-Time Bilingual Virtual Assistant (English/Spanish)** Thank you for taking the time to read through this job description. We are passionate about our work and seek to collaborate with equally passionate and detail-oriented individuals. This is a permanent, full-time position requiring your complete dedication. **Compensation:** Please submit your bids based on a monthly salary. Payments will be made weekly, as the month will be segmented into weekly milestones. Take your time to craft a thoughtful proposal that reflects your skills and passion. **Job Requirements:** This role demands a full-time commitment of 8 ...

    $784 (Avg Bid)
    $784 Avg Bid
    49 bids

    I am urgently seeking a proficient expert equipped with the necessary skills to deal with my current issue - my WhatsApp Business account being banned for violation of terms and conditions. I have already contacted WhatsApp support, however, I'm in need of additional support to quickly resolve this problem. Key Skills and Experience: * Knowledge and understanding of WhatsApp's terms and conditions * Prior experience with WhatsApp Business, particularly with account reinstatement * Strong communication skills to efficiently deal with WhatsApp’s support * Ability to quickly understand the problem and find effective solutions The project needs to be completed ASAP. Bid if you are confident in your ability to deliver.

    $341 (Avg Bid)
    $341 Avg Bid
    18 bids

    I am looking for someone to test out an app or two for me. Must be U.S. based

    $20 (Avg Bid)
    $20 Avg Bid
    23 bids

    I'm in need of a full-time, 1st level support professional proficient in German. Your role will primarily involve: - Communicating with customers via Phone and Email. - Assisting with technical issues related to our SaaS product. The ideal candidate should possess excellent communication skills in German and English, a strong understanding of SaaS products, and prior experience in a technical support role. This is a full-time role (40 hours per week) so ensure you have the capacity to commit to this workload.

    $11 / hr (Avg Bid)
    $11 / hr Avg Bid
    12 bids

    Sto cercando una persona che parli italiano che possa rispondere alle chiamate dei clienti e fare chiamate ai clienti (non è una vendita ma una assistenza ai clienti che mandano i ticket). Mi serve una persona che parla italiano (bene) le chiamate vengono fatte tramite un PC. Orario libero nella fascia (italiana) 9-19 almeno 3 ore al giorno. serve un pc, connessione ad internet senza vincoli Non va bene: se non parli italiano bene, se vuoi lavorare quando da noi è di notte (non ci chiama nessuno) Ci serve tutto l'anno il progetto continua

    $5 / hr (Avg Bid)
    $5 / hr Avg Bid
    21 bids

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