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Customer Service Job Virtual Ideal for outsourcing firm

$100-650 USD

Closed
Posted about 15 years ago

$100-650 USD

Paid on delivery
We are offering a virtual customer service job for our client. A clothing company based in China, They an english language customer service representative, Please bid with your monthly salary for this job and read all details before making a bid. ## Deliverables We are offering a customer service job for our client. The main obligations of your job are: -About 50-75 emails per day, including order confirmation emails -About 10-20 customer support tickets per day -Make an order list and send it to the factory (About 20-25 orders per day) -Be available on MSN messenger for customers during your shift. We are flexible on the hours but we prefer someone who can work in a North American time zone. (Eastern Standard Time is best) - Add tracking online, we have a batch tracking system so all the days tracking can be added in about 15-20 minutes maximum for a competent person. Valuable Skills: -Skills in fraud detection with credit cards is a must. -Skills with customer service is a must. -Excellent english language skills is a must but English does not need to be your first language. -Tech savvy, knowledge of using a computer microsoft word, microsoft excel, etc. About the shift: The current employees are in Manila and work 6 days a week in 12 hour shifts. However, they are highly inefficient and take hours to do a simple task, we need to fire 1 of our main staff members. We are flexible if you can complete the tasks in a shorter time. Let us know what type of shifts you would like to work. This job is ideal for an outsourcing firm such as a company in India or Philippines with its own in house staff that can be managed on site.
Project ID: 3651095

About the project

21 proposals
Remote project
Active 15 yrs ago

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About the client

Flag of SERBIA
Beograd, Serbia
4.9
31
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Member since Apr 17, 2006

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