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Cloud call centre - repost

$750-1500 SGD

Completed
Posted over 10 years ago

$750-1500 SGD

Paid on delivery
Project Description: Create a call centre with Asterisk which is hosted in cloud (probably by EC2) Database integration with our current mysql which is running phpmyadmin Integrate with DID numbers purchased Allow make and receive call through cloud Basic functions needed, -Automated Attendant -Call Queuing -Call Recording -Caller ID -Database Store / Retrieve -Database Integration -Music On Hold -Call TransferAdditional Project Description: 12/19/2013 at 18:20 SGT More details: We are actually new to such technology and wish to have both inbound and outbound call. Here's a flow of the inbound call: Customer call, and automated attendant attend to him and customer choose option and direct to the respective operator, if operator online will direct to the operator, if no operator online automated attendant will say no operated online and record the number to be call back when any operator is online. If the line is busy, customer will be listening to a hold song until the respective operator is available. Outbound call just dialling and making call to the receiver. Update on the server: Plan to get a server with a local vendor. Need knowledge to install Asterisk into the server. [login to view URL] We need wallboard so that we can track the real time activity and the activity of the days etc.. Project will probably start next year due to closing of financial year and new budget year. Please advice on how things is going to be done and storage needed for the recording of voice call.
Project ID: 5281068

About the project

14 proposals
Remote project
Active 10 yrs ago

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Hello Qinglong, I have submitted my bid as per our discussion. Feel free to write me if you have any question. Regards, Aneel
$3,200 SGD in 60 days
5.0 (36 reviews)
6.6
6.6
14 freelancers are bidding on average $2,149 SGD for this job
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Hello, Happy New Year to you. I have over 10 years experience with Asterisk but I would like to purpose a solution based on Freeswitch since it is much more scalable and stable then Asterisk. Please check my feedback to get an idea of the quality of my work. Also can you please give more details with regards to exactly what your Mysql DB does? regards, Errol
$3,000 SGD in 15 days
5.0 (17 reviews)
6.2
6.2
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We have working experience of more than 6yrs on Asterisk, Freeswitch, A2billing, Elastix, MOR billing, OpenSER/Open Sip, Vicidial, vTiger, CRM, FAX integration and other VoIP related technologies. Below is the list and brief detail of some of our previous work. Hope you will look into our experience. • Web/Audio conferencing with moderator/inviters pins with real time billing. • Scheduled conferencing, SMS, Callback. • SMS API integration. Provision of sending SMS from website and SMS billing. • Complete calling card setup with all features like pinless dialing, speed dial, callerid etc. • Made Customized IVRs for calling card in various languages. • Sending voice mail as an attachment to user email. • Caller block, Black list caller ids, call recording, call transfers, call hunt • Auto dialer script for political and ad campaigns • Auto IVR making software. • Office automation/Auto receptionist • Auto dialer/Voice/SMS broadcasting • Click to Call functionality • Broadcasting with agents transfer option for call center solution.
$3,157 SGD in 20 days
4.9 (9 reviews)
6.4
6.4
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A proposal has not yet been provided
$1,666 SGD in 20 days
4.9 (34 reviews)
5.5
5.5
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I will provide you asterisk solutions with all your requirements. I have provided asterisk/freepbx solutions with Real Time Call Display Panel for monitoring. Lets discuss and finish this project.
$1,555 SGD in 10 days
5.0 (21 reviews)
5.2
5.2
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I have setup many Asterisk servers including several running through EC2. I am a MySQL DBA and can code the dial plan logic in AGI so that it can be edited by you easily in the future. I am quoting 10-15 days but can be faster based on your needs. Please let me know if you have any questions.
$1,473 SGD in 15 days
5.0 (3 reviews)
4.9
4.9
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Greeting, My name is Navdeep, an Infrastructure Solution Architecture with over 8+ years of experience with broad integration skills across multiple technologies in extremely complex environments (MNC and Financial Institutions). Majoring in Microsoft Technologies (MCITP, MCTS, MCSE, MCSA, MCP), Messaging and Collaboration (Lync/Exchange/BES/MDM), Monitoring (SCOM/Some Open Source), Networking, Firewalls, Cloud Computing, Storage, PowerShell scripting and open source with process & project governance (ITIL, PMP). I can deploy and configure Asterix PBX for you. Kindly let me know what would be a good time to discuss this project further. To Your Success Navdeep
$1,666 SGD in 25 days
5.0 (2 reviews)
3.7
3.7
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Hi ! I am senior systems admin and developer with more than 15 years of experience, i can create you cloud call centre you need (although with FreeSWITCH wich is better handling such task) in aprox. 14 days. Please consider me for this project. Best Regards, Konstantin
$3,157 SGD in 14 days
5.0 (2 reviews)
2.1
2.1
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Hi, I've a long experience in Asterisk ACD Services, actually I own a lot of Helpdesk in Italy. I already had all code & dialplans to deploy solution as soon as possibile in the best way to fit your needs. Let me updated about. Regards Danilo
$888 SGD in 3 days
0.0 (0 reviews)
0.0
0.0
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Hi .. I have read though and understood what need to be done . Let me know if my price is good for you . Thanks
$2,777 SGD in 15 days
0.0 (0 reviews)
0.0
0.0
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I'm professional in asterisk and cloud systems , I can do this project for you, All services needed i can do it.
$2,555 SGD in 20 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of SINGAPORE
Singapore, Singapore
5.0
8
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Member since Dec 18, 2013

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