1. E-business website where repairmen can register and list their shops
2. We will provide online support via personal chat and youtube videos on repairing parts of the equipment
3. Mechanic can filter on brand, model, problem type and search for a solution on the website
4. Mechanic can subscribe to different packages for such assistance from us
5. In second phase, customers can also register and look for nearest repair service at the best price and quality
6. Customers can also take warranty packages
6. There should be features like reviews, no. of repairs done, etc. for each of the mechanics
7. The mechanics can refer customers to our website and we do the same if a customer comes to us directly
8. There will be loyalty rewards for the customers and the mechanics
9. The data capture is important for analytics
Based on the above, we will refine the features.