This project that will have one main goal which is getting information
(Voice,text,video,photo,etc) from public and processing it then taking action on it. Regardless of the information source
Project Sections:
● FrontEnd(websiteandmobileapp)
○ News&Events
○ Text Information Submission
○ Video/Audio Submission ( TTS using google API ) ○ Photo Submission
○ Live Chat
○ Location Tracking( from website and mobile app)
BackEnd
○ SimpleCMS
○ Case Managment ■ Workflow
■ History
■ Task acknowledgment and action taken on Case ■ Automated Case Creation from Mail
■ Automated Case Creation from SMS
■ AutomatedCaseCreationfromAudio(PRI)(TTSusing google API)
■ AutomatedCaseCreationfromanythingthatcomesfrom the webapp and Mobile(regardless of the media)