Find Jobs
Hire Freelancers

Customer support and public relations

$30-250 USD

Completed
Posted about 13 years ago

$30-250 USD

Paid on delivery
We are in the process of migrating several websites to a new architecture. We need a person to answer emails, contact affliates and inform them about the changes, offer support for clients based on a predefined scheme. The websites are about MMORPG games so any experience in that direction or in advertising is a plus. You need to write english impecable, polite and with style. Basically you will have to read and answer emails and guide clients through the same process in case they have unclarities, centralize bug reports, contact members to request that they comply to our new requirements and send back polite emails. You need to be a very organized person and keep track of communication and preferences of each client (mostly a simple notes file will do for that purpose) Emails should be answered fast. The volume of work is reduced (maybe 1-5 emails per day in avg with large periods of no activity and short periods of mass emailing (20-30) ) but requires high availablility and good organizing of contacts. We need a dedicated person to manage this independently from our current development team in order to filter customer relations work from the things that really require the dev team to answer. Nothing special. This might end up to be a permanent job and extend to other things more orientated to project management Please quote on a two weeks period (half a month) as this will be the test period we are willing to pay before deciding to work with someone as a dedicated job.
Project ID: 946366

About the project

32 proposals
Remote project
Active 13 yrs ago

Looking to make some money?

Benefits of bidding on Freelancer

Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
Awarded to:
User Avatar
Hi, Please check the PMB for more details. thanks
$30 USD in 15 days
4.9 (17 reviews)
4.4
4.4
32 freelancers are bidding on average $196 USD for this job
User Avatar
Hello sir, Have you checked my PM?
$201 USD in 365 days
5.0 (3 reviews)
4.5
4.5
User Avatar
Greetings! Would love to be part of the project and to have the opportunity to prove myself on your 2 week trial!Thank you for checking your PMB.
$150 USD in 14 days
5.0 (2 reviews)
2.2
2.2
User Avatar
Hi, Ready to start ASAP. Please refer PM for further details.. Thanks..
$50 USD in 1 day
5.0 (2 reviews)
2.0
2.0
User Avatar
Few hours a day for two weeks or a month is not a problem
$200 USD in 6 days
0.0 (0 reviews)
0.0
0.0
User Avatar
please check pmb.
$75 USD in 15 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Please check PM.
$70 USD in 15 days
0.0 (0 reviews)
0.0
0.0
User Avatar
please check pm.
$200 USD in 15 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Kindly check PM!
$250 USD in 7 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Check PM please...
$50 USD in 14 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi! I have an advertising background and this job seems interesting. Kindly check PM. Thanks and regards.
$200 USD in 15 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I have worked for many companies like apparel boutiques,mortgages,web support, skateboarding etc as a Customer service rep. I am willing to work on Sat and Sundays too for more than 40 hours a week with 3$ an hour for a start.
$100 USD in 2 days
0.0 (0 reviews)
0.0
0.0
User Avatar
hi im currently seeking for a project for my team. we hope we can hear a word from you. id like to try things and if i passed your requirements id like to make it up with you. Plus im a 6 years gamer itself, and i know what players might need.i hope i can work with you in the future. thank you
$145 USD in 15 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Please check PM
$100 USD in 15 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello,I can do for you,kindly check my pm for more,thanks.
$150 USD in 14 days
0.0 (0 reviews)
0.0
0.0
User Avatar
If you need prompt and thorough work ,..i am the man for the job,.. I am a Certified and practicing Medical Radiographer,.i think there is absolutely nothing i can not handle in the project that you have placed out for bid,..i am a native speaker of Queens English (United kingdom) so you do not have any doubt about your project in my hands,.no spelling and grammatical errors is allowed in medical practice. i will be looking forward to a positive response from you soonest, thanks.
$100 USD in 14 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Please check your PM
$100 USD in 15 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello, I have sent you a private message with the details.
$30 USD in 1 day
0.0 (0 reviews)
0.0
0.0
User Avatar
ready to start
$100 USD in 15 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I am the right person with experience.... check pm
$176 USD in 7 days
0.0 (0 reviews)
0.0
0.0
User Avatar
This project needs a lot of time
$129 USD in 60 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of ROMANIA
Bucharest, Romania
4.9
4
Member since Jul 1, 2005

Client Verification

Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.