Business Report

You are required to conduct research into a named organisation that offers a range of services or products (or a single service or product). Using this information and combining it with input to support your findings, present a 2000 report to discuss: a) How important are each of Slack et al’s (2004, various later editions) five performance objectives to your chosen organisation? Which of the performance objectives (that the organisation might aim to achieve) do you consider to be the most vital to its success in their marketplace? You should explain your conclusions using appropriate theories, ideas, and/or statements together with information from the field research that you have gathered. b) Just in time (JIT) is associated with the reduction of waste. Using Ohno’s classification of the seven types of waste (Hines & Rich, 1997, p47), analyse how your organisation has reduced waste and how it may be able to reduce waste further. [You may wish to carry out a process activity map (Hines & Rich, 1997, pp51-52) as a way of identifying sources of waste]. c) What are the savings that your chosen organisation could make through reducing waste? If your organisation is unable to reduce waste, give the reasons why they are unable to change. Is there a link between your chosen organisation’s relationship with waste and how important they view each of the five performance objectives?