Sure_Gig is a new company established in 2016 to provide outstanding customer care solutions to both offshore and onshore clients.
We operate on a ramp up/ramp down basis, retaining agents based on client growth and peak intervals where clients may need for us to deliver a higher number of FTE.
We are located in Guyana, which is a native English speaking country with close links to the USA due to high rates of migration. This advantage allows our agents to interact positively with US customers and other English speaking customers without the common accent issues prevalent in most outsourcing companies.
Our leadership team collectively possesses over fifteen (15) years in Call Centre, Training, Quality Assurance and Management of small operation teams.
Lines of business handled by Sure_Gig:
Data entry
Email
Chat
Back office work
Virtual assistance
Freelance work
Transcribing
Our standard rate starts at three dollars and fifty cents ($3.50) an hour but we are willing to negotiate payments via other matrix such as cost per contact handled, commission on sale, etc.