Objective
A challenging position, utilizing abilities developed through my experience, with the opportunity for professional growth based on performance.
Experience
Bliss 2004-20012
1-888-254-9337
Corazel District, BZ
Supervisor- Elizabeth Cook
Growing Family 2004 1-800-620-8479
3613 Mueller Rd, St. Charles, MO
Supervisor -Kelly Green
Dish Network 2002/ Ketterman Communications 573-334-5745
P.O. Box 4740 Highway 74, Cape Girardeau, MO 63701
Supervisor- Steve
Sears Maintenance Call Center 1999-2001 1-800-367-5690 Code 10156
639 Gravois Bluffs Blvd, # a, Fenton, MO 63026 (636) 326-7862
Supervisor -Mary
Customer Service Skills
Possess five years of professional experience as Customer service specialist
Comprehensive written and verbal communication skills
Possess sound judgment with excellent problem solving skills
Highly organized and ability to balance multiple tasks simultaneously
Ability to work independently as well as part of a team
Good motivator with excellent customer service skills
Ability to solve customer queries as well as set goals and meet objectives efficiently
Possess exceptional administrative and organizational skills
Technical skills:
Excellent knowledge of Microsoft Office Suite and Internet Information Services
Highly proficient in Microsoft Office, Word, Excel, PowerPoint and Outlook
Education
2005 - GLENDALE COMMUNITY COLLEGE,
Phoenix, AZ
Skills for Success in the Workplace
2005 - AZ Tech Institute,
Tempe, AZ
Office Equiptment Technician - Graduated with honors at top of class
2001- Global Ion
Scranton, PA
Process Server, Criminal Investigation, Criminal Psychology, Skip Tracing
Accreditation
Received a highest possible score of more than 10 out of 10 on AccuVision WRS, Personal Quality Module
Scored above college level on TABE Battery