Hi,
I would like to express my interest on your job post. I do believe that I have the dedication it takes to focus and provide excellent results in the work that you need me to do.
Just as a background, I have previously worked in the call center industry as a Technical Support / Customer Service Representative. I have handled several mediums to communicate with our customers; Via email, chat, phone and as a moderator on forums. Although I've handled different ways to communicate with customers, I believe that my best lies in handling chat and email, due to the amount that I've spent using those support mediums. I was a Tier 2 Customer Service Representative during my stay with my previous employer, handling live chat and email tickets for Zynga games in Facebook. This experience gave me the necessary skills to properly connect with customers through written communication.
In light of this, I would like to apply for the job that you are offering. I'm confident that I will be able to handle the responsibilities this position would entail. Please don't hesitate to message me anytime if you'd like a copy of my Resume and Certificate of Employment to further support my credentials. Thank you.