Amazon seller central account

Hello , This is 4th time I am trying to activate my seller central from Japan, 3 times diffident company which I had doubt maybe my address or information not matching, but this time I am damn sure my documents and account information is the same but yet the same message as bellow. First, they have asked me to provide a Business license and Electric bill and I provide and it has the same address as my account information but yet the can not verify and the problem is I can't know what else I should send because they didn't tell what I need to send to provide. I can see Japanese is one of the supported languages but do I need to submit after translation? Can someone tell me please what should I do? I have already spent two months preparing for amazon seller central. Please help if some had the same situation and know the way to make it in this situation. **Dear, We have reviewed the document(s) you recently provided but do not have enough information to reactivate your seller account at this time. We were unable to verify the document(s) you provided. During our review, you will not be able to sell on Amazon. Funds will not be transferred to you but will be held in your account while we work with you to address this issue. Please ship any open orders to avoid further impact to your account. Why is this happening? Your Amazon seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement. If you currently sell on Amazon, we need additional documentation to verify your payment methods and your identity. How do I reactivate my account? Please confirm that there is a valid credit card on file, and provide the requested document(s) in .pdf, .png, .jpeg, or .gif format. The name and address on the document(s) must match your name and address in Seller Central. Please certify that you have provided the document(s) in one of the supported languages. Supported languages include: Arabic, simplified Chinese, Dutch, English, French, German, Hebrew, Italian, Japanese, Korean, Portuguese, Spanish, and Turkish. How do I send the required information? Please submit your documents by following this link: [login to view URL] Once we receive your documents, we will review them and decide whether you may sell on Amazon again. What happens if I do not send the requested information? You have 90 days after receiving this notification to either provide a valid appeal or choose not to appeal. After that time, you may contact [disbursement-appeals@[login to view URL]](mailto:disbursement-appeals@[login to view URL]) to request your funds. We will conduct a separate investigation to evaluate your account. The policies we put in place are to protect our customers and selling partners. If we find that you have engaged in deceptive, fraudulent, or illegal activity; or have abused our systems or repeatedly violated our Policies, we may withhold some or all funds in your account. We're here to help You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please send an email to [payments-funds@[login to view URL]](mailto:payments-funds@[login to view URL]). You can view your account performance at ([login to view URL]) or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing against the performance metrics and policies required to sell on Amazon. -- iOS App ([login to view URL]) -- Android App ([login to view URL];hl=en_US)** **Sincerely, Seller Performance Team [login to view URL] [[login to view URL]]([login to view URL])**