Hiring a Content Writer/Customer Representative Extraordinaire!

We're seeking a Content Writer/Customer Representative Extraordinaire! You'll be part of a fast growing online business that specializes in smart home products! If you love up and coming technology, this role is perfect for you!


- Uploading daily inventory file onto inventory management system

- Overseeing order fulfillment and resolving any occurring issues

- Processing returns by creating RMA ticket, tracking status of return and refunding payment when return is complete

- Answering phone calls and e-mails in a professional and courteous manner

- Troubleshooting basic technical problems for best selling products


- Researching product features and writing compelling product descriptions that drive and convert into sales

- Investigating information and creating value-added content per suggested blog postings


- Implementing backlinks strategy to help increase website authority

- Improving relevant keywords in webpages and product descriptions to optimize for SEO


- 2-3 Years experience working as Virtual Assistant/Customer Service Representative with experience answering phone calls and e-mails in a professional manner

- Professional Level English (Spoken, Written)

- Self-directed and ability to manage own time

- Writing value-added original content that is professional and compelling to read

- Optimizing SEO through improving relevant keywords in pages, descriptions and backlinks

- Comfortable using different CMS and Inventory Management systems

- Interest in technology, specifically Smart Home products

Skills: Article Writing, Copywriting, Product Descriptions, SEO, Technical Writing

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About the Employer:
( 2 reviews ) Coquitlam, Canada

Project ID: #22314596

Awarded to:


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