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Community Manager Needed for Fast-Growing Company (Salary + Performance Bonus)

We are looking for an ambitious community manager to help us manage our paid membership group. The role provides autonomy and solid bonuses based on performance, but you are expected to deliver results and be able to solve problems on your own.

At the Home Service Expert, we are a small hard-working team with the mission of helping 1,000 home service entrepreneurs to grow their businesses to 7-figures and beyond. The man behind the brand is Tommy Mello, a $50M entrepreneur who is well known in the home service industry for his acclaimed podcast, his Amazon best-selling book, and his hundreds of articles on top publications like Forbes, Inc Magazine, and Huffington Post.

So now to achieve our mission our next goal is to grow the paid membership group. And the community manager will be responsible for the following activities:

1 - Organize Events: We have four Zoom calls every month. Your job is to schedule these calls, make sure that attendance is high, and get all the information needed in time.

2 - Facilitate a Mastermind Call: We have a monthly mastermind call where members network amongst themselves. Your job is to just facilitate the conversation.

3 - Provide Daily Support: Answer any questions from members, look for any resources they ask for, and provide excellent customer service.

4 - Update Content Library: Upload videos from Zoom calls to our Content Library, providing their descriptions and key actions our members need to take.

5 - Run a Weekly Onboarding Call: Get on a call with new members to set them up for success.

This is a position that requires constant communication. Because of that, you must work at least half of your hours in the MST time zone.

And since we care a lot about transparency, we want you to know beforehand the budget for this position: $1,200 + bonuses.

If you’re saying YES to everything you have read so far, then this is the opportunity for you!

To be considered, please answer all 4 questions below when applying for this job.

1) Why do you think you're a good fit for this position?

2) Could you tell me about a time when you got some tough feedback? Please describe that experience in detail.

3) What's one problem you solved that made you feel proud of yourself? And what was the process you went through to solve that problem?

4) Can you please go to [login to view URL] and share the link to a screenshot with your results (the one that includes the number of mistakes)?

Skills: Communications, Customer Retention, Customer Service, Social Media Management

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About the Employer:
( 0 reviews ) Milan, Italy

Project ID: #28931934

7 freelancers are bidding on average $1261 for this job

victorasemebo

Hello there! Having read your job description of needing a community manager to manage your paid membership group, I'm thrilled to offer my services to work with you and increase your brand presence and followership i More

$1389 USD in 15 days
(6 Reviews)
4.0
Abhinavpatel9450

Hello, my name is Abhinav patel. I am professional data entry person. I am very honest person and I have 3 year data entry exprience

$1111 USD in 3 days
(0 Reviews)
0.0
AhElNaghy

Good Day, This is Ahmed from Egypt, I'm a digital marketing and media engineer, and I can help you with your community management role: 1) I really like helping small businesses to grow, especially if they provide ho More

$1200 USD in 7 days
(0 Reviews)
0.0
freelanceonlin

Hi there, Greetings of the day! As I have gone through the project requirement. What skills Community Manager should be. I have already performed the same in my previous organization. I was a Key Account Manager (that More

$1200 USD in 7 days
(0 Reviews)
0.0
gabimbritoh

Hello, 1) I'm a professional in Social Communications, I think I'll fit the job because I have general experience in marketing, digital communication, corporate communications, strategic communications, graphic design More

$1225 USD in 14 days
(0 Reviews)
0.0
karthikryagalla

Hi, I have read your requirement. We have a good team who are into Customer service. We are currently serving for a Canadian company. They outsourced us the project. kindly drop me a message. Thanks, Karthik, Srikaso More

$1200 USD in 30 days
(0 Reviews)
0.0
funnyhoney

PMP certified IT program manager, marketer, business consultant, market researcher, analyst, writer in the field of business plans, bookkeeping, SEO, social media, Adwords, Facebook and IG ads, project management, pre More

$1500 USD in 7 days
(1 Review)
0.0