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Customer Service Assistant

Customer Service Assistant

The Customer Service Assistant works closely with Account Representatives in ensuring that shipment information is accurately recorded so that drivers and trucks can be then be assigned to haul customer freight. Day and Night shifts available.

Customer Service Assistant Responsibilities:

Order entry

Assist with the acceptance of freight using AS/400

Schedule pick-up and delivery appointments for outbound shipments

Track and monitor freight in transit

Receive and cross-reference driver Bills of Lading for accurate documentation and payroll

Research proofs of delivery

Data entry and reporting

Customer Service Assistant Requirements:

Proficient and accurate data entry

Ability to perform in a deadline-driven environment with rapidly changing priorities

High degree of initiative and independent execution

Extremely organized and communicative

Intermediate proficiency in Microsoft Excel functions is required; some familiarity with AS400 operating system is ideal

Ability to handle high volumes of inbound and outbound email

Customer Service Assistant Benefits:

Competitive Wages, paid weekly

40-hour work week plus overtime pay

Opportunity for daily home time!

Excellent opportunity for growth!

Working at our new operations/facility

Family owned and operated - Family-like culture

Skills: Customer Service, Customer Support, Data Entry, Excel, Virtual Assistant

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About the Employer:
( 0 reviews ) United States

Project ID: #18152290

52 freelancers are bidding on average $20/hour for this job

HardWorker1989

Hello Sir/Ma'am. I am a professional Virtual Assistant with vast experience in different kind of jobs like Data Entry, Data Management, Website Scraping, Data Sorting, Data Uploading, Document Controlling, Bookkeepi More

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6.9
sydneyjovita

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$15 USD / hour
(26 Reviews)
6.1
sarbjeet911

Hello Sir/Madam, Ready to start working with you. I have done similar type of work for many clients. Recently I completed a similar project for US based E Com website. I have 4 year Bachelor degree in Information T More

$15 USD / hour
(10 Reviews)
5.3
optimuzz

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(4 Reviews)
4.2
tuhindo82

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(19 Reviews)
5.1
webdeveloper135

would love to work with you :-)

$16 USD / hour
(7 Reviews)
3.6
AlexanderJordan

5 Years experience of B2B, B2C Calling, Customer Support and Sales dealing with top corporate and business heads via phone, email and chat client. Proficient in MS Excel, Word, other office productivity tools. In p More

$20 USD / hour
(2 Reviews)
2.0
rssrirams

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(3 Reviews)
1.4
AdvayasTech

Hi, I have had experience in customer support , order handling and compliance for my previous project. I do have some experience in an earlier version of AS400 as an end user. I am also willing to work in shifts. More

$15 USD / hour
(0 Reviews)
0.0
Psychedoc

Dear employer Human Relations is a big part of customer service and am offering you the best of it as you consider giving me this job. In addition to my my timeliness, the knowledge of human behavior which i got throu More

$22 USD / hour
(0 Reviews)
0.0
Amaltm

Dear Sir/Madam, I have got 2 year experience in Gas and oil filed as a sales coordinator (foreign and local). Currently I'm looking for home based job. Hope you will find me eligible. Thanks & Regards, M More

$16 USD / hour
(0 Reviews)
0.0
MarkMeliodas

I have been working on as a Customer Representative and a Virtual assistant for more than 3 years now known companies. I do not have any AS400 experience but i am willing to be trained and eager to learn new things. I More

$16 USD / hour
(0 Reviews)
0.0
paulas115

Responsable, entusiasta, me atraen los nuevos proyectos, organizada excelente para este trabajo

$44 USD / hour
(0 Reviews)
0.0
DaneliaMontiel

Hello, My name is Danelia Montiel from Nicaragua , Central America. I speak native Spanish and Fluent English, I am a fast typer and also I have 5 years of experience in Customer Service and 3 years of experience worki More

$15 USD / hour
(0 Reviews)
0.0
Russianz20

Hi! I would love to work with you and implement my expertise with your tasks.I am a super fast typer and that guarantees work being done in a faster manner.I am great with dealing with customers as I have 2 years exper More

$22 USD / hour
(0 Reviews)
0.0
nmontperousse

Hello, Dear Hiring Manager, I have read your project description carefully, I am confident I’ll be able to succeed in this role you’re hiring for. I've been working as a Custome Service Manager and Administrative More

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(0 Reviews)
0.0
SonyaCai

Hi, My name is Sonya-Cai and I am writing this, willing and ready to be the best investment you have ever made on Freelancer.  I currently have 8 years working experience in the call center industry. This entails a l More

$22 USD / hour
(0 Reviews)
0.0
maebayeta

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$16 USD / hour
(0 Reviews)
0.0
haikalmohamed198

I have been working for customer service since July 2011 and did work for more than one international call center like Vodafone UK and GearBest and also joined other companies like Oracle and [login to view URL] . I'd like More

$22 USD / hour
(0 Reviews)
0.0
israr9207

Hello, I am interested in this opportunity and have worked with ShipACarDirect a US based client offering freight delivery services in all 52 states of US. I have been working with different carriers company as well a More

$22 USD / hour
(0 Reviews)
0.0