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Customer Support Phone Professional--3 -- 2

We are looking for an experienced with a proven track record, patient, independent, cheery, positive, and flexible customer service representative to help take incoming calls, answer questions, input orders, and set appointments, and administrative work for customers about our furniture products.

Potential candidate must have a quiet workspace while on the phone, headset, and a personal computer. We are not sales driven, our focus is customer service. However, if a customer places a phone order with you, we will give you an additional $5 plus your salary for the week for each order you enter. We are looking to start the potential candidate asap. The first week will be a paid trial to see if you are a great fit for the company and we a great fit for you.

Virtual catalogs, pricing, and inventory will be supplied to you. We would forward our business phone line to an US phone number only. Must be able to understand and speak American English clearly. I will be available on Skype IM if you have any questions during your shift.

You do not have live in the US however you must be able to accept forwarded calls from a US number to a US number. Also make outgoing calls if needed.

•Should be able to use the computer extremely well and multi-task while taking phone calls

•Should have great communication skills: written and verbal communication

•Should be able to handle a lot of data that is available, and all of this has to be done at good pace

•Should have a lot of patience when communicating with the customer

•Should be able to maintain their composure even if the customer is being rude

•Should have good listening skills, since most of the time, communication with the customers is done over the phone

•Should be attentive to details

•Should have the skill of versatility; they will have to adapt to many situations regarding the customer

Calls must be logged onto a spreadsheet for tracking purposes

Requirements to apply:

1. Please give your exact bid for hourly compensation.

2. Voice file from candidate when contacted

Looking for someone who can cover most/all of these shifts California time:

Mondays-Fridays 4pm-6pm

Sundays 1pm-4pm

Skills: Customer Service, Customer Support, Data Entry, Sales, Virtual Assistant

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About the Employer:
( 142 reviews ) Oceanside, United States

Project ID: #15882959

19 freelancers are bidding on average $6/hour for this job

jkaranm

Hi Future Client, Our business is to make your business effective, profitable, & [login to view URL] are able to have a sound understanding of our Clients’ operations and their corporate goals, and we continually bring kno More

$8 USD / hour
(46 Reviews)
7.9
schoudhary1553

Greeting, I have understood your Customer Support Professional task and can do it with your 100% satisfaction. Please ping me for more discussion. I have more than 5 years of experience in Customer Service, Cust More

$5 USD / hour
(154 Reviews)
7.2
$5 USD / hour
(142 Reviews)
5.9
rodrirosa123

A proposal has not yet been provided

$8 USD / hour
(15 Reviews)
5.5
genessamaecuteng

Greetings, I have read your post and requirements. I am very confident that I am the right fit for the Customer Support Phone Professional post. I have worked in the customer support field for almost 15 years now. I More

$8 USD / hour
(24 Reviews)
5.3
giannistheoph

I have been doing CC for various websites, including VOIP answering calls. I can provide recommendations and examples of previous projects. Would be more than happy to have an interview. More importantly, the More

$8 USD / hour
(16 Reviews)
4.9
$8 USD / hour
(11 Reviews)
4.7
furqanahmed55

Hello, I graduated from Boston University USA. I have many years of customer service experience. I have decent English and communication skills. I am very flexible in my work hours. I am available as per US tim More

$6 USD / hour
(4 Reviews)
4.2
ArkssTech

Dear Hiring Manager, I have read you project description and i have few questions about it. Just say "Hi" so we can start discussion about it. Thank You

$6 USD / hour
(2 Reviews)
3.6
okechukwu1

Hi there! I've gone through you requirements and I must say that I fulfill a lot of them. I have customer support experience, though it's as a chat agent and my oral English is quite good. I have a voice sample prepar More

$6 USD / hour
(4 Reviews)
3.2
drai99280

My name is Diksha rai and I would love to work with you! I am very experienced, highly motivated and sad as it sounds passionate about my work. Due to my mother disability I am currently housebound (and bored!), and wo More

$2 USD / hour
(2 Reviews)
2.5
quickapp100

hello respected sir i could be a suitable person for this job as because i do have 3 years experience with international call centers (U.S Voice & web) i know how to handle customer query with data & how to convert More

$5 USD / hour
(4 Reviews)
2.7
mxeka17

hello. i am a student for electronic and digital telecommunication engineering. THe program is in English so i know very well also the technical english. I am in C1 level for english writing. I am also a fan of online More

$3 USD / hour
(3 Reviews)
2.1
Nonna2285

I have proven experience as a data entry clerk. Excellent knowledge of word processing tools and spreadsheets. Good command of English both oral and written and customer service skills. -Five+ years managing multip More

$8 USD / hour
(4 Reviews)
1.9
adityapal678

1. Please give your exact bid for hourly compensation. Ans: My hourly rate would be 5$ an hour. 2. Voice file from candidate when contacted Ans: My attachment here is not working.I request to please invite me for More

$5 USD / hour
(4 Reviews)
1.0
TimOgbaidze

I have a great related experience so I should be a perfect match. Please ping me on skype (timooooor) to go through details if needed. Please also see my LinkedIn profile with endorsements, proven skills and experien More

$4 USD / hour
(1 Review)
0.0
CenterSolutions

We are a Call Center located in Mexico. I will have the best agent running the needs of your campaign. Contact me for further details

$4 USD / hour
(0 Reviews)
0.0
aubrey0316

I've read the project description. I think I'm a perfect fit for this position! I have a 5-year-experience in Customer Service and Sales. 2 years and a half in training and handling operations. I worked for 4 years as More

$6 USD / hour
(0 Reviews)
0.0
Yashikak

I have over 5 years of experience in customer service with American Express. Providing extraordinary customer service is now embedded in my DNA and i am more than willing to go above and beyond my call of duty to creat More

$5 USD / hour
(0 Reviews)
0.0