We are looking for entry level technical support for 40 hours per week, for an indefinite period of time.
Tasks include Chatting with customers through a portal similar to Zendesk.
Up to 4 chats at once.
Complexity of customer issues is minimal and involves interaction with 1-2 different web platforms.
Hours would be beetween 1pm and 9pm GMT
Also a 25-hour/week support is open for between 9PM to 1am GMT
71 freelancers are bidding on average $5/hour for this job
Understood, Need to provide customer support for Zendesk. Have done similar work for Gold TV of Canada. Will get this done with complete attention to details.
Hello I would love to take that 1pm to 9pm position as I have worked as a customer support previously. Please let me know the basic about the criteria to interact with the customer.