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Order Entry Specialist

The Order Entry Specialist is responsible processing customer sales orders and vendor purchase orders. You will also interact with the Customer Service Group to assist in the various data entry duties. This position is critical to Innovative IDM; the Order Entry Specialist position functions as the link between the Customer Service Group, and vendors in various facets of the business to ensure products needed are ordered and received, all customer needs are met and that legendary service is provided.

RESPONSIBILITIES:

Enters customer orders, purchase orders, field service orders, or billing information in system on a daily basis.

Responds to voicemail and email within a timely manner.

Processes credit card authorizations and creates invoices for products purchased.

Functions as liaison between Customer Service Group, Warehouse and Vendors to ensure needs are met.

Brings problems and solutions to the attention of the manager; is willing to ask for help.

Identifies and introduces new ideas and solutions to create efficiency in the operation.

Follows all procedures as detailed in customer service operations policies and guidelines.

Perform other duties as assigned.

Knowledge, Skills and Abilities:

Ability to type 40+ WPM

Possesses a guest service mentality; has a genuine desire to serve the customer.

Excellent verbal and written communication skills.

Self-starter who works independently and is self-motivated.

Energetic, innovative and flexible.

Exhibits creativity and tenacity to drive through to effective solutions to data entry challenges.

Maintains a calm, tactful demeanor when dealing with difficult situations.

Manages multiple projects and timelines with a sense of urgency.

Well organized and detail oriented.

Forms strong working relationships within team.

Identifies additional tasks to be completed and willingly assists others.

Strong computer skills required.

Follows direction with focused attention.

Skills: Customer Support, Data Entry, Data Processing, Excel, Virtual Assistant

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About the Employer:
( 0 reviews ) United States

Project ID: #18144810

50 freelancers are bidding on average $20/hour for this job

schoudhary1553

Hello, Hope you are doing well. I can help with you in your project Order Entry Specialist. I can assure you the quality job. I have good experience in Customer Support, Data Entry, Data Processing, Excel, Vir More

$25 USD / hour
(290 Reviews)
7.7
bpo0995

After reviewing the job post and the description I believe I am the best fit for this role. I have been working as virtual assistant and customer service agent since the last 10 years and have worked with many clients More

$22 USD / hour
(3 Reviews)
6.6
amirn2011

Hi, I am ready for your Order Entry Specialist project. I will process orders and responsible processing customer sales orders. Already I have completed over 170 project in freelancer, especially in data entry, More

$15 USD / hour
(140 Reviews)
6.3
HamzaAslamB

I have to PERFORM certain taska regarding Virtual Assistancy. What is your final budget ? .....................Lets Discuss More In Chat.

$22 USD / hour
(20 Reviews)
4.7
rodrigorochin

Hello: I have read your project´s description and I know that I am the right person for your position. I am a business graduate and I also have more than 10 years of exprience as a virtual assistant. I have More

$15 USD / hour
(14 Reviews)
4.6
optimuzz

Greetings. I am Riyad from Bangladesh. I have over 4 years of telemarketing and virtual assistant experience working in projects from US, UK, Canada and Australia. Over the years I have done telemarketing, appointment More

$15 USD / hour
(4 Reviews)
4.2
tuhindo82

Dear B. Sc (Computer Science)with MBA degree and Understanding how valuable an education is, I am serving Pacific Pharmaceuticals Limited as a Asstt: Manager (MIS and IT). I have just seen your Job posting and upon More

$15 USD / hour
(20 Reviews)
5.1
dataexplorer

"Hello Dear, Yes, I can work for you as per your project description with amazing exploration and experimental research abilities of mine is perfect for Virtual Assistance that you may require. My work fulfills as we More

$15 USD / hour
(21 Reviews)
3.8
jschaffranek

I have all the necessary skills required to be the top candidate for this job. Please consider me. As you can see from my profile I am an excellent freelancer to work with. I have been relegated as a Preferred Freela More

$22 USD / hour
(5 Reviews)
3.4
AlexanderJordan

5 Years experience of B2B, B2C Calling, Customer Support and Sales dealing with top corporate and business heads via phone, email and chat client. Proficient in office productivity tools, in person and phone based co More

$20 USD / hour
(2 Reviews)
2.0
mcantolijao

Hello! Hope all is well! My name is Tina. I am very much interested to work with you. I have been working online for more than 4 years. My expertise is in the field of sales specifically telemarketing. I also ha More

$15 USD / hour
(5 Reviews)
1.4
abdullahyounus12

i am an individual and willing to work for a good time and i do have some previous experience as well with the same thing. I have been working on customer service projects and sales projects. I know how to tackle the c More

$24 USD / hour
(0 Reviews)
0.0
rebecabe

To whom may it concern, I have 9 years of experience of Data Entry a Customer Service, and i have all the skills required to do a great, accurate, prompt and detailed job. I am willing to work to specific hours More

$22 USD / hour
(0 Reviews)
0.0
gladm0214

Hello, I believe that you looking for a qualified Specialist. We have hundreds of skilled staff for you. -You work with staff directly and pay as low as $3+/hr or by commission -Use our Dialer or your own. -Track More

$22 USD / hour
(0 Reviews)
0.0
davidkretzschmar

Dear customer, as I am working since 7 years in the services sector for energy in the buseness administration department I am used to work client-oriented, i.e. kind, precisely, solution-oriented and effective. My e More

$16 USD / hour
(0 Reviews)
0.0
ksny90

Hello. My name is Kelsey and I believe I am the perfect candidate for this position. A former inside sales account manager and sales support associate, I have experience entering purchase orders into various CRM progra More

$17 USD / hour
(0 Reviews)
0.0
rssrirams

You want someone who has a genuine desire to serve the customer? I am the IDEAL person for this project. I am hardwired to be sociable that quality comes in handy while serving the customers. By leveraging my innat More

$18 USD / hour
(0 Reviews)
0.0
myvzforever16

I love challenging task it makes my nerves go high and enjoy it’s fun of having to think through the idea, each job has it's uniqueness and that what makes each and every job exciting and challenging. So why should More

$16 USD / hour
(0 Reviews)
0.0
Camillatongol

Dear Employer, What makes me the best candidate for this project is that i've worked for freelance in this task previously as once of my previous colleague open an online business. I'm currently working overseas and More

$22 USD / hour
(0 Reviews)
0.0
aceegundaya

My name is Acee from southern Philippines. I would Like to express my interest in applying for this position. I already have over 3 years of call center experience, working with multiple companies across the Uni More

$20 USD / hour
(0 Reviews)
0.0