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Personal Agent (Excellent Writing & Communication Skills Needed)

Looking for a long-term English-speaking virtual assistant who will be in charge of customer service and project management tasks in our web design agency. We'll give you detailed instructions for each task - this is just an overview.

This will be an expanding role. We'll start with a few of these tasks and move into the full list (and beyond) over time.

Responsibilities:

- Receive and distribute client questions throughout the build process from multiple communication channels.

- Email, Upwork, Skype, Text, Slack

- Receive daily reports from freelancers (by 11AM every day) and follow up with freelancers if report is missing.

- When reports are missing or there is an error, notify GM and log in Freelancer’s file in our PM system.

- Send biweekly updates to GM on each project. Includes: What we completed since last update & what we expect to complete by next update + any speed bumps. If GM approves update, send to client.

- Administrative tasks when on-boarding new clients

- Create project tracking board in Monday (our project management software)

- Organize folders in Google Drive

- Create and distribute pre-project requirement sheet

- Check the 0wner’s email every morning and afternoon.

- Distribute to Max or team according to rules

- Respond according to email rules.

- Pay invoices and remind the team to send invoices monthly

Skills: BPO, Copy Typing, Data Entry, Proofreading, XXX

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About the Employer:
( 0 reviews ) Kansas City, United States

Project ID: #19789394

31 freelancers are bidding on average $508 for this job

bhajan920

Hey there, I am a people's person and I am diligent and particular about timely responses. I'd do my best to keep your process top notch and hence would like to get in touch with you and discuss further :) Looking More

$555 USD in 25 days
(1 Review)
2.6
Faithmunga

Available 24/7 Good Grammar Experienced. .................................................

$444 USD in 10 days
(0 Reviews)
0.0
nassesteve

Young , rigorous ,creative, available and hardworking are my characters . Will surely bring a plus in your work

$555 USD in 10 days
(0 Reviews)
0.0
SvetlanaF19

Hello! How are you doing? My name is Svetlana. I am a Russian native speaker with a degree in Translation. I have been working as a freelance translator for about 10 years already. I would love to offer my ser More

$777 USD in 10 days
(0 Reviews)
0.0
mosikhanz

Dear Sir, I am writing to inquire you that if you have any vacancy in your company suitable for me.. As I have had extensive vacation work experience in office environments,retail sectror and several in More

$250 USD in 1 day
(0 Reviews)
0.0
katiechristian

Hello, My name is Katie and I am an experienced project manager, interested in transitioning into virtual assistant work. I am a quick learner and very detail oriented. I always stay on task and enjoy helping others More

$555 USD in 10 days
(0 Reviews)
0.0
Cpbrooo

......

$555 USD in 10 days
(0 Reviews)
0.0
Dionysosel

Greetings, I am Martin Landon. I am from America (California, San Francisco). 15 years Eng. teaching/correction in Japan. I can do this and future jobs for $555. I’m excited to work with you!

$555 USD in 10 days
(0 Reviews)
0.0
distinct000

Dear Potential Client, After examining your project It's obvious that you don't have to look any further. I have got free time and communication and writing skills are my strong-points. I'll be waiting for the accepta More

$722 USD in 2 days
(0 Reviews)
0.0
devensoto

Would love more details. I love to write and have lots of time this summer.

$555 USD in 10 days
(0 Reviews)
0.0
Dejanluzajic93

Worked for a drop-ship firm administration and team management, I've been using monday tool with that firm, available for 5 days a week (+1 if an emergency)

$555 USD in 5 days
(0 Reviews)
0.0
Asadmustafa4545

first of all i want to tell you that I'm passionate about my work because i believe that to be successful in your life you have to be honest to yourself. I have all the skills for doing this project.

$444 USD in 10 days
(0 Reviews)
0.0
jervene

I have experience in inbound and outbound calls. I've done catalog sale, infomercial, retention, customer service and other telemarketing jobs.

$555 USD in 10 days
(0 Reviews)
0.0
calvinlisa

I have really good PR , English communication skills both in writing and speaking. Willing to work under pressure and long hours, very flexible

$555 USD in 10 days
(0 Reviews)
0.0
richardschonmann

Native English speaker (Irish). I have worked in customer service through: email, chat and phone I am comfortable using Email, Upwork, Skype, Text, Slack - Receive daily reports from freelancers (by 11AM every More

$555 USD in 10 days
(0 Reviews)
0.0
Achieng07

I be a reliable medium of communication between the clients and my employer and ensure reliable quick and timed information in addition to administrative task required for the project. Ensuring proper management of fi More

$555 USD in 10 days
(0 Reviews)
0.0
HardeepG09

I guarantee that if we work together, I will meet all your needs with high quality, great efficiency, and exceptional communication.

$555 USD in 10 days
(0 Reviews)
0.0
Akm4l

Greetings. I am commited for this job and I believe that my skills and knowledge fullfill the task requirement. Plus, I'm currently completing my Bachelor Degree in Business Management, therefore I'm very good with Mic More

$500 USD in 7 days
(0 Reviews)
0.0
arunwinter01

I give my best for this good project. So hope you show credibility on me. I am ensure to you that I completed this work in a very smoothly manner. Thanks

$277 USD in 15 days
(0 Reviews)
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$555 USD in 7 days
(0 Reviews)
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