Desktop support Reno Nevada
$25-50 USD / hour
Closed
Posted almost 3 years ago
$25-50 USD / hour
1 month project On- site Desktop support 8x5
High level proficiency in Windows 7 and Windows 10
Intermediate to high level proficiency in Apple Mac Operating systems
Intermediate to high level proficiency in Mobility Device Management (MDM) in IOS and Android operating systems and basic knowledge in Microsoft InTune.
IMAC process Install, Move, Add and Change.
IT Asset management (Desktops, laptops, mobile devices and other IT peripherals).
ITIL and Agile process (exposure to SLA, Ticketing system)
Network troubleshooting and understanding TCP/IP.
knowledge in Microsoft 365 architecture and Office 365 environment.
Antivirus troubleshooting (understanding of Trend AV and other enterprise antivirus architecture)
Proficiency in multiple vendor hardware troubleshooting (HP, DELL, LENOVO, etc.,).
Software deployment through SCCM.
Manual software installation and troubleshooting.
Handling and task prioritization.
Project ID: 30309952
About the project
9 proposals
Remote project
Active 3 yrs ago
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9 freelancers are bidding on average $30 USD/hour for this job
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About the client
Mexico City, Mexico
0
Member since May 25, 2021
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