Customer Service Representative

PM me more details about your business. Have your created some canned responses yet? I have 6 years of experience in customer support and admin support tasks. I have done live chat support (olark), admin support, email handling, phone support, content moderation, ticketing system (zendesk, freshdesk, happyfox), list creation, web to excel tasks, ecommerce product entries, data scrapping, real estate tasks and more admin related tasks.

Hello. I am an efficient worker with proficiency in MS Word and Excel. I am also fluent in both written and spoken English. I am hardworking, cheerful, polite and effective. I will be available to begin working immediately. I look forward to hearing from you soon. thanks

I live in Central Asia, which is minus 6 hours from Sidney time and Sidney 12am-04am period is 6pm-10pm our time. Will be interested to go through the training, given the timing is acceptable.

Hi, I'm currently placed in an MNC handling a US health care process. I currently manage a team of 23 agents including a coach. The job involves day to day report preparation, taking care of teams performance, MIS reports in excel, weekly twice client call handling, responding client questions everyday ( Average emails 12/day ), weekly and PPT preparation etc. I suppose I'm good at all your requirements and my skills matches them. Please consider my bid for this project. I'm available all the time on chat for any queries. Thanks Varun Kumar

I am a computer teacher with good English. Honest, reliable I expect the same thing from you. Please refrain yourself working with me if you are not honest.

I have been in the customer service industry since the last ten years and have worked on phone, chat and email support with different companies. I have always delivered the best quality service and all of my employers and clients have been very happy working with me. I am hardworking, honest, ready to put in extra efforts, willing to go extra mile, adaptive to tough conditions, ready to give my positive feedback and always prepared to do something beneficial and helpful for the company I work with. I have worked with a Canadian floral company for five years. I started off with a customer service rep and then was promoted to supervisor, Manager customer service and the director customer service. • Taking calls to place orders, provide information about products or services before placing order and answering inquiries • Answering emails and tickets • Providing live chat service • Handling complaints, dealing with unhappy customers, resolving situation and making customers happy • Calling customers for declined credit cards, address correction, approval of substitutions, feedback, follow ups to see if they would like to place order again for future • Charging credit cards, sending Paypal invoices, forwarding receipts, using payment systems like Moneris and Stripe Supervising a team of agents, training, technical troubleshooting, sending attendance reports, performance reports, financial reports, Please get back to me so we should discuss it further. Regards

Hi, I am expert with a team of 5 working with lot of foreign clients in appointment setting,Lead Generation, Customer Support. I have worked with several clients from AUS, US, UK, Germany. I am ready for Skype discussion at any point of time. Just let me know your best convenience date and time for Skype interview. I am ready to work in $5 per hour. We are working with a company based in UK those are in to selling books,CD's, DVDs online in around 27 countries includes Australia and we provide the with customer support for all their customers via email . I have a ready infrastructure with stable ILL with 6 hours of power back up, Computers, Headsets everything is in place. I am looking forward to work with your organization. Regards, Ash Axenic Global IT Solution

Thanks for the opportunity to present bid for your project. I feel confident that I posses skills required to deliver quality outcome within stipulated time frame. Through my earlier work experience I have build high level of discipline and attention to quality. I am flexible to work at the hours suitable for this project. Below is my short profile. I will be glad to provide further details as may be desired. Earlier I worked in IT Industry as a project manager where I was engaged in customer relationship, people management as part of delivery management. I have now taken up full time freelancing and consultancy work. I trust my experience would be handy while working on your project. I offer complete dedication, attention to the quality and respect the time pressures. Area of Expertise: • High end Jobs: Project management; Technical writing; • Support Jobs : Personal Assistance; Online Office Work; Typing; Form filling; MS Office work using Excel, Word, Powerpoint

Hello, my name is Nikita. I am business development manager of MoveUp Solutions. We are an outsourcing company. Our team has a great experience in telesales, virtual assistance and customer support. We use individual approach for every customer. We have a big variety of our agents, so you can conduct an interview with everybody and choose the best agent for your project. As for our company, we provide such type of services for more than 3 years. For this time we took part in various project considering technical support, customer service, telesales, еdata entry, SMM-promotion, virtual assistance. We had more than 50 projects where we showed our high level of service that we provide to our customers As for experience in working with live chat, emails and phone calls I can tell you that we are guru of it. We had such projects as customer support representative for British barbers shops and construction company, American online store, South Africa hosting company etc., so we know how to deal with clients, how to answer on their emails, live chat questions and how to solve their issues over the phone - your project will be in a good hands) Our agents also had experience in work with database system, CRM, Zendesk, live chat and emails. We have a big variety of our agents, so you can conduct an interview with everybody and choose the best agent for your project. Our company works 24/7. I'm looking forward for your response. Please, feel free to contact us on skype: moveup.5

Hey, I can manage this work. The requirement is feasible and can be done. Lets have a discussion to proceed further. Thanks, Mohammad Owais

I believe that Goals should be simply written and clearly define what you are going to do. I am flexible with time-bound projects and I always make sure I hit my targets and even go beyond what is expected of me. I will use my experience from prestigious BPO companies I've been with. I know I can prove myself well and will never let you down if you're going to hire me.

I think this position is best for me because i can offer you best services in reasonable rates with 100% accuracy and on time. Looking forward to work with you.

Hi, I have been in the customer service industry for about 10 years now and have very good communication, typing skills & email etiquette. Will be more than happy to be a part of this project provided an opportunity.

i have worked in international BPOs, given technical support to U.S customer. also worked as a team leader in customer service. i am ready to work on a reasonable cost, pls msg for further discussion.

I am prepared to be part of your team. I am in Tula oblast of Russia. Our time zone is minus 4 hours from Sydney, so I will not have to stay long hours addressing the queries of the company customers. Will be happy to take your training course.

Hi, This i Sarika and I have a Master degree in Business Administration and Finance and have acquired approximately 6 years of Data Entry and administrative support experience, as well as, customer service experience. My previous employment has enabled me to gain an accurate understanding of the concepts of Admin Support services and Business Management. I am a highly motivated individual who is able to work independently, recognizes the necessity to be an assertive and efficient team player in a fast paced environment. However, I would like to establish myself as a self-employed/independent contractor. More importantly, my primary objective is to provide cost-effective and value-adding business support, through my strong organizational, planning and communication skills, my ability to multitask, complete projects and meet deadlines in a timely manner. SERVICES OFFERED: - Admin Support - Data Entry - Data Mining - Data Conversion - Web / Internet Research - Web Extraction - Data Cleansing - Document Processing - Online / Offline Form Filling and Typing - Resume Conversion and Processing - Online Survey - Data Entry - Mailing List Development (from websites or printed directories) - MS Excel / Word Template Development - Data Research / Analysis (Internet & Document References) - Customer Support

Hello! Good day and I hope this e-mail finds you well. It was with great interest that I read your post. Just a brief background, I have been working in the Customer Service industry for almost 10 years with experience providing support via phone, e-mails and live chat. For the last 5 years, I have been working as a Customer Service Quality Assurance specialist, monitoring email and live chat incidents, providing regular coaching to representatives and ensuring that guidelines set by the company are met while providing efficient and personalized service. I am a quick learner who can work under minimal supervision with keen eye for detail. I ensure that deadlines are always met without compromising the quality of work. My profile highlights my relevant experience and skills. Hope to hear from you soon! Regards, Marianne

Hi, BridgeOceans is a technology Service provider company. The company offers services ranging from Software Development, Application Development, Technical Support, Helpdesk Support, BPO Services, QA Testing services, Application Migrations & Business Solutions. Currently we have ongoing technical support projects on SharePoint support,Network Adminstrator support, helpdesk support and BPO. We provide level 1, Level 2 , Level 3 24x7 support model for customer service. With an initial goal of increasing your revenue, we also intend to be your business partner towards the next level. Rest assured, we are committed to delivering positive results, with integrity and value. We intend to be your business partner that understands your needs and collaborates towards your success. Thanks, Amol

My background includes serving as a customer service representative, Chat and Email Supporr and Inbound Sales Agent in a call-center or BPO environment. I have almost three years experience in the BPO industry. I was also a Human Resources Officer specifically in Recruitment. My responsibilities were profiling, conducting phone and actual interviews, administering and interpreting tests and some admin tasks. I am trustworthy, patient, hardworking, a multi-tasker and an honest person. I like getting things done as quickly as I could.

Hi, My name is Waqas Aslam. I am based in Pakistan. I have lived in uk for 5 years worked as customer service representative in ZARA London westfield for about three years. So I have experience of customer service and also my field was exactly the same as yours so I would love to be a part of your team. And yeah my typing speed is 60 to 63 words per minute. Thanks. Regards, Waqas Aslam