Customer Support agent for E-commerce website

Hello, Customer support (email, voice and chat) is all about grand strategy, the ability to foresee customer needs , management and creativity. I'd want you to know I excel in this. If I get hired I will understand the core values and vision of your E commerce sites and I will translate it into my work while handling customers through email or chat/voice. What separates me from other freelancers Is I think in English so my grammar is NEVER wrong. Please feel free to read through the feedback left on my past work by clients. I would be delighted to collaborate with you and elevate the customer experiences of your E commerce site.I am not bound by time constraints. I can fully devote my attention to your project. Thanks, Sriram R S

Hi there, I read your requirements of Support agent for an E-commerce website and I’m pretty confident that I will be able to get your work done within the given time your requirements conclude. I am very keen to discuss further. You can reach me at any time on online but make sure you notify me. I have also a few clarifying questions on the project: I would be glad to talk about this project with you. I am really interested to know more about your project. What are the other things that I can do to satisfy you for your project? I would love to build an awesome working relationship with you by my Expertise, Honesty, Sincerity and Hard Work. Looking for a soonest reply from you. Thanks Indeed, Sam

Hello, I’ve worked as a marketing assistant for 2 years. My duties are all about management using Spreadsheet and Excel, importing products to Shopify and Wordpress stores, doing order processing, marketing research, post on Instagram, Pinterest, Facebook and many parts of the projects. Moreover, I also got a chance to work on Amazon FBA for the company (Thailand) as customer service for over 6 months - editing product details, order and export processing, etc. I'm always available to talk, so work will be done fast. Plus, I’m ready to start working now! Thank you.

Worked as telesales representative in US Outbound and Inbound process, Handles multiple Pre-sales , Post sales chats , Worked as a technical support associate (Chat and voice ) at Amazon. Flexible with your timings and looking for an opportunity as freelancer.

Hi, this is Ramachandran. An experienced, skilled and reliable Data Entry Clerk. I have 6+years experience in the field of Data Entry and Data Processing Dashboard preparation . Also I have good knowledge of web research, MS Excel(V-lookup,H-lookup,If condition, sumif, countif...ect), Word, PDF to Word/Excel Conversion,and many more. Dedication and quality are keys for me to do my work and finish it well in time or before. I am a fast learner and can absorb all kind of data entry works with ease. Along with these skills I can also work as Virtual Assistant for any client and can handle all type of jobs easily. Feel free to Contact me.

Hi There, I have 6+ years of experience in customer service. I have worked in IBM in quicken process in voice and chat.

I think i am a perfect candidate for this project. I can message you my resume if you are interested.

Hi, I can work for you for 12500 INR, I know how to speak english and I think I can do this. Contact me if you are interested

My name is Armina Baes. I am writing to show my strong interest for the position of Customer service support, as advertised in Freelancer.com. Being a customer service representative for more than two years, I encountered different kinds of customers and learned how to deal with their queries and problems depending on their mood. As you will note in my resume below, I was originally hired as a back office support from my previous company. And because of my work dedication and skills, I was transferred to a different line of business as an email support, then as a phone support after a year. I always make sure that I addressed all of the customer’s concerns without lacking empathy and in an accurate and timely manner. In addition to being flexible and result-oriented, I’m also meticulous when it comes to giving the correct resolution to customers. In fact, I got an award for having a 100 percent CSAT in a whole week. My computer proficiency include usage of Zendesk, Bliss and Oracle software to analyze and resolve customer issues. I have knowledge in all Google products, Microsoft office and all Social Media platforms. I believe that both my skills and experience qualifies me for consideration for the position of Customer service support. I look forward to discussing how my skills can be of value to your business’s success. Thank you for your time, consideration, and forthcoming response.

Hello , I work in tech support for one company so there is all experience I have related to support

Hi, Im Claudine Petallar. Worked in a BPO industry for almost 3 years. I, became a customer service representative, Sales representative and also a fraud analysis. I became a support for a team. I am flexible with my work schedules. I am willing to learn, Open for possibilities. Hoping to hear a word from you. Thank you.

I am good at linguistic skills specially in English So I can chat, talk and email customers for their support!! Relevant Skills and Experience I secured best scores in my English exams and fond of reading, writing , analysing English articles!! Also I have experience of 2 years with an educational organization.

hi, I'm in customer service industry for almost 11 years and I've good communication skills (in both verbal and written) I'm sure that I can manage this with 100% perfection.

I am ready as part time ,you can test me

Experienced in the industry of customers satisfaction. Have communication certificates. Worked for 2 years at the customer service field. Feel free to contact me any time.

I have nice voice i like doing with the customers. I am very communicative and kind person I am exactly what you are looking for.

I have read Ur project description. I can do Ur project as my best so hope u ping me for this project. with regards divya

Trust me Relevant Skills and Experience My skill

I am a client relations professional with six years of experience in face to face customer service work. In my current position as Customer Service Agent with factory outlet stores online. I answer telephones, assist customers in making changes to their orders, answer questions input data into the computer and maintain files. I have an excellent phone voice and a pleasant demeanor; I enjoy interacting with customers. I know quite a few CRMs and am very organized with good time management. I think quickly and have good problem solving skills which allow me to address customer complaints or issues in a professional manner and assist them in coming to a resolution. I have been complimented by past supervisors for my grace under pressure and the way in which I can satisfy even the most unhappy client. I would love to contribute my skills and personal attributes to your e-commerce website I know you will find my knowledge of customer service techniques to be a good fit for your company’s needs. I hope to hear from you soon regarding an in-person interview so that I can further discuss how I can be an asset as your newest Customer Service Agent. Thank you for your consideration. Best, Geetha Krishna

Please accept this overview as an indication of my sincere interest in working for you. I graduated high school in the year of 2012 with 10 CXC subjects which I gained through a troubling time. I am the most suitable for the position with some of my skills/ strengths being: hardworking, problem-solving, ability to work independently and apart of a team, very organized, great time management, excellent analytical and communication abilities. I have no intention of being a liability to you. I will strive to be an asset and approach every task or challenge to the best of my abilities.