Call Analysis

Closed Posted 5 years ago Paid on delivery
Closed

The accompanying files contain a list of agents, contact records, and case records. Please answer the following questions and provide a report of your findings.

1. How do handle times and call volumes of the call types compare to each other?

2. How do the handle times of saves compare to those of cancels?

3. Which agents are the top ten highest performers based on average handle time and save rate?

Excel

Project ID: #17990090

About the project

12 proposals Remote project Active 5 years ago

12 freelancers are bidding on average $7/hour for this job

schoudhary1553

This is Vibrant Webtech and I was glad to see that you're looking for help for project Call Analysis. I've delivered more than 400 + projects in the last 5 years and this makes me very confident with your task.I'd li More

$15 USD / hour
(359 Reviews)
8.0
priyal1997

Hi There, I can do this task perfectly for you at $24 total cost. I'm an expert in advanced excel skills and have done lots of similar tasks. Please refer my profile to see my reliability, and if you are fine with More

$8 USD / hour
(188 Reviews)
6.8
The24CarrotsInc

Greetings for the day!! We have experience working on this subject. We ensure 100% QUALITY with ON-TIME Deliveries. Please allow us to take this opportunity. Thanks & Regards, Team@The24CarrotsInc VBA/EXCEL More

$12 USD / hour
(56 Reviews)
5.8
rakeshwadhwani

Dear Valued Employer, I can add value to your project, by suggesting new ideas. I am fast and reliable. For further understanding why I am the right firm for your project, kindly check my profile, reviews, rating and More

$5 USD / hour
(42 Reviews)
5.9
dalsaniyasonu123

Hello sir, I have 4+ years of experience . I got your points. I can work for you. So please share more details about your requirements. So please contact me. Tell me your quote what should you prefer.

$7 USD / hour
(44 Reviews)
5.2
GopalJp

Hi, I am a finance and accounting professional having more than five years experiences. My objective is to provide quality work in time with honesty and transparency. I have gone through your project description More

$5 USD / hour
(15 Reviews)
4.6
rifamorejo

Hello, I can answer these questions very well using the data provided. I hold more than 7 years of expertise in research writing, report writing and analysis. I can use different types of software; including excel, More

$5 USD / hour
(5 Reviews)
4.0
krishnaagr89

Hi,I have read your requirements of Call Analysis and I’m pretty confident that I will be able to get your work done within the given time your requirements conclude.I am very keen to discuss further. You can reach me More

$4 USD / hour
(3 Reviews)
2.9
edwinorori

Hello, I am an expert in research, marketing, creative and report writing. I believe I have what it takes to complete your project. Please inbox me with more details.

$5 USD / hour
(0 Reviews)
0.0
DavidFinance

I am a Chartered Accountant with 18 years experience with the top Msian telco Maxis, as a Financial Analyst & Business Insights Specialist. Why Me? 1. Relevant Experience I know the key issues of call center analy More

$4 USD / hour
(0 Reviews)
0.0
GKEvans

Hello, I have 14 years experience of working with Excel within accounts departments. The last 2 1/2 years I worked as a management accountant providing financial analysis.

$5 USD / hour
(0 Reviews)
0.0