I am adept in data collection, analysis, and reporting. Moreover, With my proven ability to analyze reporting requests my skills allow me to excel in driving reporting life cycles and ensuring optimal data quality and integrity.
Consider the following highlights of my qualifications:
- Advanced Skill in creating, maintaining and updating Power BI reports such as Performance Dashboard, Attrition Report, SLA and Agent Scorecard.
- Advanced Skill in MS Excel in creating ADHOC request, as well as creating/maintaining End of day reports such as Performance Dashboard, SLA, Billable Reports, and Sales Conversion report.
- Knowledgeable and has a good skill with SQL.
- Knowledgeable and has a good skill with SSRS.
- Knowledgeable with Tableau, Veritas, Zen desk, Looker and Citrix.
- Experience using Share-point, One Drive, Google Drive.
- Can work in shifting schedules as what business need.
- Prefer to work as a team player.
- Can work with minimum supervision.