Closed

Airbnb Management Virtual assistant - Immediate start

Airbnb – TASKS.

1. Log on to Outlook mail, check/ action emails

2. Log on to Airbnb inbox – dashboard - reservations/ check enquiries/ new bookings/ requests/ new bookings needs to be entered into the outlook calendar immediately (all information about the guests arrival – check in and out time, how many, special requests etc. needs to be entered into outlook calendar and communicated on to housekeepers and Head office immediately).

2a. Reply to guests’ enquiries, answer their questions, for confirmed bookings send them the template (for the right listing/ right address).

2b. Remind guests two days before their arrival to contact us via WhatsApp to receive their check in video + the code for the lock box/ KEYS, send them the correct check in video and the code, make sure they check in well/ check out on time, (unless they are paying extra to stay longer £30/ check in earlier £35). Always remind guests the day before they check out to leave the keys inside the lock box when checking out for our housekeepers to pick up.

2c. 24 HRS after guests checked in you send them the 5 star guest review template. During guests’ stay always check in on them to see if they need anything or have any questions. Always be ready to accommodate and help out as best as you can, for better reviews. Thank them for their stay and remind them to “please” leave us a review after their stay.

2d. After guests stay you will write them an honest and fair (mostly positive review) and publish this, hit “done” button.

3. Check listings, update if needed (nightly rates/ check calendar), when the 90 day limit is almost hit, duplicate pictures of the particular listing, copy and paste information, create a new title, check listing/ booking settings, prices etc. to make sure that they’re all the same before publishing the new listing, unlist/ snooze the “old” listing.

4. Check “monthly” progress, every Monday and Friday each week, email across fresh updates/ forecast to Head office for any price drops/ increases and execute accordingly.

5. Communicate with housekeepers via WhatsApp, during the day, remind them of bookings, take notes of what’s missing + every Friday send them the weekly schedule and when receiving last minute bookings you need to inform the HK and HO straight away. Every Friday also you’ll send HO the hours for the HK (week by week) for weekly pay, Friday is their pay day.

6. Make sure to be on top of the laundry. Wash dirty laundry that’s coming back from flats. Clean laundry goes into the big black trolley in the kitchen. Once full you ask the HK to come and sort the laundry out/ pack this for the flats. You will know what’s needed and where (communicate with the HK at all times), always make sure that dirty laundry is getting picked up once getting “too much” and ask HK to bring this back or ask HO.

Skills: Graphic Design, HTML, MySQL, PHP, Website Design

See more: social networking profile creation management virtual assistant, virtual assistant jobs data entry start immediately, virtual assistant start work, lead management virtual assistant, appointment management virtual assistant, virtual assistant spanish tasks, start virtual assistant company, start virtual assistant philippines, blog management virtual assistant, excel proofreading virtual assistant editing powerpoint accounting data processing forum posting maths management, virtual assistant jobs start working today, looking virtual assistant recruiting start today, virtual assistant immediate, virtual assistant jobs start today, virtual assistant immediate start, project management virtual assistant, at home virtual assistant immediate hire, property management virtual assistant, virtual assistant for start up founder

About the Employer:
( 0 reviews ) United Kingdom

Project ID: #22648880

13 freelancers are bidding on average $7/hour for this job

devstart1234

Hi, We work in a team and providing services from last 5 years. We have checked your requirement and interested to work with you. It would be great if we could discuss project over chat to discuss it in detail. We ar More

$5 USD / hour
(280 Reviews)
7.1
WebnAppExperts

Dear Hiring Manager Thanks for reviewing My proposal Laundry Website admin admin [login to view URL] = Please look at my current work and also recently freelancer.com profile before making a More

$7 USD / hour
(29 Reviews)
6.3
harshitagraphics

Hello, This is Harry Jacob, a professional and experienced freelancer. I am into the Industry for the last nine years. I have gone through your project and seems doable to me, but it looks like the details are not co More

$5 USD / hour
(32 Reviews)
5.1
jankivan85

Hi, I am professional, detailed oriented eCommerce Virtual Assistant with over 5 years of experience managing ecommerce stores with extensive experience in processing orders and customer support. Able to manage all asp More

$4 USD / hour
(7 Reviews)
5.4
the1422Creative

Hi there happy to help out. I have previous experience renting out places on Airbnb. I would be more than happy to filter through your listing and and help rent out your units. Feel free to send me a Direct Message a More

$5 USD / hour
(2 Reviews)
3.0
RealmanY

Hello, Greetings! ******************** I will SATISFY YOU******************** I will do my best for you. Looking forward to hearing from you and thank you for your consideration. Best Regards From RealMan!

$5 USD / hour
(4 Reviews)
2.5
bavnsofts

Hello, I am very much interested in developing this project for you. I have read all required features and ready to start immediately [login to view URL] Looking forward to rep Relevant Skills More

$7 USD / hour
(4 Reviews)
2.0
IntouchSol

Hi There, We have gone through the job details carefully and we are excited to start working on this wordpress project. We are ready to start work immediately. Please let me know of a good time so that we can discuss More

$15 USD / hour
(1 Review)
1.5
GassOussemaa

Hello, i am very motivated to working with you , I am a bilingual English and gone through your description carefully , Please send me a private message to show you previous work samples and discuss more , Kind regard

$8 USD / hour
(0 Reviews)
0.0
$5 USD / hour
(0 Reviews)
0.0
queenieyung10089

Personal Assistant and Executive Assistant to Group CEO for over ten years. Also help to rent out the CEO apartments on airbnb

$6 USD / hour
(0 Reviews)
0.0
Shimrit7

My name is Shimrit and I have 15 years of experience in property management, office management and customer support. I'm the ultimate problem solver and have excellent communication skills which translate into successf More

$17 USD / hour
(0 Reviews)
0.0
rojanabajab

Hi there! My name is Rolyn and I am made for this job. I'm confident in my ability to make anything I put in mind to success. I learn quickly and I am still willing to learn new things. I am pleased to learn more ab More

$5 USD / hour
(0 Reviews)
0.0