Note : We require L-3 Level expert engineer visit require for Juniper Firewall SRX 3400 Node 0 Link up and down issue in Chennai. Kindly Check your engineer availability and share lowest visit charges.
There are two firewalls one is Node-0 and 2nd is Node-1, both are working in cluster scenario. Customer is facing issue with Node-0 up & down frequently and Node-1 is working fine. We have done below activities on this.
1. We replaced SFP of Node -0 but problem not resolved.
2. After that we replaced Node-0 card and swapped fiber linked cable with working Node-1 but issue not resolved.
3. We have checked all configuration of both nodes, nothing gap found.
4. All hardware are healthy and working fine as per physically status and logs.
5. No hardware alarm on Firewall.
6. Node-1 fiber connection connected working on Node-1 but not working on Node-0
7. Both power supply also working fine.