E-commerce assistant (Shopify, Dropified, Customer Service, Order Placement, Communication with Suppliers)


We need an E-commerce Assistant for our e-commerce business. Fluency in English is a must, especially writing.

We are looking for a young, smart, thorough and reliable person with strong organizational skills and a university master's degree who is Tech savvy and with determination to achieve.

This person must work in Asia timezone (UTC +9). Must be available full time: minimum 5 hours per day.

The initial main tasks are:

- Place orders with system online (Shopify and Dropified)

- Customer Service: Communicating by E-mails and Facebook, manage request for replacement and refunds

- Customize description on e-commerce platform - Shopify (HTML knowledge required)

- Manage E-commerce platform (Shopify)

- Maintain of Social Media and moderate comments (FB and Instagram)

- Write product description

- Communicate with suppliers (via Wechat - Chinese speaking is a plus)

- Other assisting tasks will be added as the work progresses

More responsibilities and managerial tasks will be asked as we observe the skills of the applicants.


- Must be internet and tech savvy

- Must have a Master's degree in a relevant field (Computer Science, Business, Marketing...)

- Must have a minimum of 2-3 years of work experience

- Must have excellent writing skills in English and grammar

- Must have good command of Microsoft office (word and excel), Gmail

- Must have fast internet connection

- Must be thorough and pay attention to details

- Must have great organizational skills

- Must have experience with Shopify and Dropified


- Knowledge in image or video editing is a plus

- Knowledge of shopify, dropified and aliexpress is a plus

- Good copywriting skills and marketing experience

- Photoshop or Illustrator skills

- Experience in project management

- Speak Chinese


- Must be willing to achieve, eager to learn and proactive

- Must be able to take initiative

- Be Trustworthy

Work will be spread from Monday to Saturday, a few hours per day. We will start with a work on hourly basis. If the applicant is proven to be good, we will hire full-time.



Skills: Customer Service, Order Processing, Photoshop, Shopify, Social Media Management

See more: customer service assistant wanted, virtual customer service rep assistant, virtual assistant needed set customer service position, small business customer service order taking, e commerce assistant data entry for online clothing company immediate start, e-commerce assistant, Audio Transcription, Virtual Assistant, Email Handling, Customer Service , customer service order processing job description, customer service order entry job description, e-commerce assistant definition, e-commerce assistant salary, e-commerce assistant job description, e commerce customer service jobs, importance of customer service in e commerce, e commerce customer service representative duties, customer service and support in e commerce, e commerce customer service salary, customer service outsourcing e commerce, role played by e commerce in providing customer service, e commerce customer service job description

About the Employer:
( 24 reviews ) Hong Kong, Hong Kong

Project ID: #19621326

24 freelancers are bidding on average $7/hour for this job


Hello, I am a Full Stack Web Developer with more than 6 years of experience in developing a websites, web applications and web portals. Recent past work for your reference:- [login to view URL] https://fl More

$5 USD / hour
(86 Reviews)

Hello there, I am interested in working with this project. I am currently not committed with any other jobs, hopibg we can discuss about this task. Thank you and have a great day!

$5 USD / hour
(37 Reviews)

Greetings, I like to discuss little more. PM? Please check my reviews, to check my credibility. Can we discuss once? Regards, Arijit N:B: Please consider the quoted price as placeholder. Price can be negotiated af More

$12 USD / hour
(94 Reviews)

Hello sir, I am an Expert in Shopify Custom Design/Development, Shopify Theme Development,Shopify Troubleshooting,Shopify Liquid Code Changes,Front/Back-End Developer. Speciality in shopify: - 100% hand coded custom More

$5 USD / hour
(23 Reviews)

Hi, I have read your project description this will be done in your required time spam with 100% Satisfaction. Kindly message me so we can discuss in detail over chat...... Qualification: BS-Software Engineering Skill More

$5 USD / hour
(5 Reviews)

Hello, I'm expert at Shopify, Dropified, Customer Service, Order Placement, Communication with Suppliers but I have questions which I want you to answer. Recent Shopify work by me: [login to view URL] h More

$8 USD / hour
(7 Reviews)

Greetings !! Myself Aman Miglani have more than 10 year experience in web development with PHP and php frameworks as well as designing.I read your job description and understand that you are looking good developer w More

$8 USD / hour
(6 Reviews)

Hi I can help you to make your e-commerce website and make it professional. I am expert in development from past 8 years. I am ready to start immediately. I am Fluent in English as well. Let's jump on chat and dis More

$5 USD / hour
(3 Reviews)

Hello, Greetings for the day! I am a full-stack developer and ready to help you on an immediate basis to work on your Shopify tasks. Kindly share your website URL, details and complete task list. I would l More

$11 USD / hour
(1 Review)

Hello, Greetings..!! I have gone through your requirements as you are looking for the Shopify developer. I’d love to hear more about what would make this project a success for you, and explore if we’d be a good f More

$8 USD / hour
(1 Review)

Dear Sir/ Madam: I read your post with great interest and enthusiasm as my skills and qualifications may match your requirements. I have been working as an individual remote virtual assistant for almost two years no More

$4 USD / hour
(1 Review)

hi sir im an english nativ speaker i also can perform in frensh to satisfy the clients in a kind way and with a profetional methode to also help you make long term clients

$6 USD / hour
(0 Reviews)

This is me Hang. I have experience of working on Shopify, Wordpress, YouTube and Typing. I am also working as a virtual assistant for some websites, Fanpages and YouTube channels. I am ready to - upload, import and e More

$4 USD / hour
(0 Reviews)

Good day! I have come across your advertisement indicating that you are in need of e-Commerce and Customer Service Support, and I would like to express our company’s interest in fulfilling this need. Our company, G9 More

$8 USD / hour
(0 Reviews)

Dear Client, *********I CAN FULFILL ALL YOUR REQUIREMENTS********** Thank you for providing me the opportunity to bid on your project. I am Shopify Expert having 7 years of experience in this field. I am familia More

$7 USD / hour
(0 Reviews)

I have 10 years of call center experience and have worked for e-commerce salt lamp company, where my job is process orders, also reply to emails, taking calls as well as chat support for orders coming and after sales s More

$5 USD / hour
(0 Reviews)

Hello. I have done MBA with the specialization in finance. I have plenty of experience working in these types of projects. I am business graduate I know how to fulfill the requirements of clients. I am qualified in co More

$4 USD / hour
(0 Reviews)

Hello, I'm available right away to start this job. Could you please share bit more information about this project. Check out my work: [login to view URL] [login to view URL] [login to view URL] http: More

$8 USD / hour
(0 Reviews)

Hi I won't waste your time just like other auto bidders. I'm a professional virtual assistant having vast experience in customer management, customer care representative, e-commerce store manager etc. I'm also a devel More

$6 USD / hour
(0 Reviews)

Hi, We are an India Based VA firm with a team strength of 100 plus VA's operating from our Office at Kolkata. We work 24*7 and provide full time support to our clients on various projects. Mentioned below are the lis More

$10 USD / hour
(0 Reviews)