Automated dialing by telecaller on assigned numbers via normal GSM Sim.
Automated pulling of call-in numbers from central server on login.
Seamless handling of Call responses and call-back scenarios.
Automated call recording and push to server for all calls.
Initiate Bulk SMS to call-in numbers directly via sim before calling.
Option to do manual calling along with same status updates and call responses tracking via Web panel as well.
Comes along with a web based CRM interface for easy admin operations.
Upload data centrally and assign/unassign to Telecallers for automatic push to dialer app.
In-built Lead Management System for effective tracking of generated leads if enabled.
Possibility to seamlessly migrate to full CRM version (EmiCRM).
Cloud based Technology Architecture for centralized data uploading and distribution at the organization level.
Legalized calling via normal GSM sim unlike other VoIP based solutions.
No Hardware Setups needed.
Both Cloud based and On-Premise deployments are available.
Add/Maintain Users along with strong Authentication and Authorization module.
Access control across users and roles like Telecallers, Admin, Manager etc.
High Data security due to masking of confidential data.
Tracking & Control
Telecallers attendance/worked hrs tracking.
Data export into xls for easy analysis and interface with other systems.
Enhanced Data security via features like call recordings and app lock.
Automated status and leads reporting.
Strong reporting engine with reports like Telecallers report, Leads Report, Daily TCR Report etc.
Supports both Offline and Online(Intranet/Internet) modes of operation.
Both Bulk and Individual Data synch modes possible.
App Lock feature to restrict the telecallers from using other unproductive apps.
DND numbers filtering possible right from the panel.
Option to buy relevant data right from the admin panel directly (in future).