Saas for multi agent live chat integration with WhatsApp
$1500-3000 USD
Paid on delivery
We need a Saas, an app multi tenant.
Main Goal is to provide company the tool they need to use WhatsAPP as a collaborative way to comunicate with their customers without need to go with WhatsApp pro API.
Administrador needs to be able to add or delete agents
Administrador needs to be able to add or delete phone numbers and will be able to scan QR code if WhatsApp solution needs it.
Only settings needed at the moment for the administrador is to choose if all agents can see all conversations or if agents can see only their own conversations.
Admin should also choose if incoming conversation with no agents asigned should be asigned in a roud robin or if manually asigned.
Administrador can create quick answer that could be used into chats
We will provide frontend design for Chat and others pages
Agents should be able to receive an invitation when admin add them and then access the chat interface.
Others functionalities:
All contacts should be match with one phone number
Add a subscription model with management in Backend for the owner of Saas (posibility to suspend customer, and change pricing)
Sign Up and login in for admins and agents should be posible via email or google account
Agent can add tags to a conversations (and therefore create them)
We need a endpoint to send message by API from other source
We need when a message is sent form the interface, it will be resent as a webhook
For now, we want a functioning model and we will grow funcionalities in the future
Code should be well documented and structure created to anticipate next evolutions
Prefered language for backend is Django but we are open to others stacks
For now, interface would be only web but if we can use PWA apps, it would be a huge plus
Project ID: #33918968
About the project
Awarded to:
⭐⭐⭐⭐⭐ Welcome, Flavien! Thanks for your job posting and Hope you are doing well! I have paid great attention to reading your project posting and fully understood about SAAS you are looking for. From what I can see, the More
63 freelancers are bidding on average $2450 for this job
**********Saas for multi agent live chat integration with WhatsApp********** ***NO UPFRONT PAYMENT ***3 MONTH FREE SUPPORT AFTER PROJECT COMPLETION Hello, As you have provide very good information but I have few qu More
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Hello there, I can help you with developing a SaaS where WhatsApp would be collaborative way to communicate with their customers without need to go with WhatsApp pro API. I'm almost clear with what you are looking fo More
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