Saas for multi agent live chat integration with WhatsApp

In Progress Posted 1 year ago Paid on delivery
In Progress Paid on delivery

We need a Saas, an app multi tenant.

Main Goal is to provide company the tool they need to use WhatsAPP as a collaborative way to comunicate with their customers without need to go with WhatsApp pro API.

Administrador needs to be able to add or delete agents

Administrador needs to be able to add or delete phone numbers and will be able to scan QR code if WhatsApp solution needs it.

Only settings needed at the moment for the administrador is to choose if all agents can see all conversations or if agents can see only their own conversations.

Admin should also choose if incoming conversation with no agents asigned should be asigned in a roud robin or if manually asigned.

Administrador can create quick answer that could be used into chats

We will provide frontend design for Chat and others pages

Agents should be able to receive an invitation when admin add them and then access the chat interface.

Others functionalities:

All contacts should be match with one phone number

Add a subscription model with management in Backend for the owner of Saas (posibility to suspend customer, and change pricing)

Sign Up and login in for admins and agents should be posible via email or google account

Agent can add tags to a conversations (and therefore create them)

We need a endpoint to send message by API from other source

We need when a message is sent form the interface, it will be resent as a webhook

For now, we want a functioning model and we will grow funcionalities in the future

Code should be well documented and structure created to anticipate next evolutions

Prefered language for backend is Django but we are open to others stacks

For now, interface would be only web but if we can use PWA apps, it would be a huge plus

PHP Android MySQL SaaS Django

Project ID: #33918968

About the project

63 proposals Remote project Active 1 year ago

Awarded to:

zhavkooleg

⭐⭐⭐⭐⭐ Welcome, Flavien! Thanks for your job posting and Hope you are doing well! I have paid great attention to reading your project posting and fully understood about SAAS you are looking for. From what I can see, the More

$2400 USD in 15 days
(2 Reviews)
4.1

63 freelancers are bidding on average $2450 for this job

infowider11

**********Saas for multi agent live chat integration with WhatsApp********** ***NO UPFRONT PAYMENT ***3 MONTH FREE SUPPORT AFTER PROJECT COMPLETION Hello, As you have provide very good information but I have few qu More

$3000 USD in 45 days
(286 Reviews)
9.0
AzzkaNoor

Hi. I have some questions. 1- Since you had mentioned that you need to use Whatsapp API, this means we have to implement web scraping? Kindly elaborate? 2- Will you provide the mockups? 3- What sort of SaaS packages More

$3000 USD in 45 days
(70 Reviews)
8.4
AwaisChaudhry

Hi there, I have read the brief details on the job listing. You can check my experience, customer feed backs and my portfolio here: https://www.freelancer.com/u/AwaisChaudhry?w=f I believe its a doable job I have grea More

$3000 USD in 60 days
(78 Reviews)
8.0
Julian29

Hi, I have gone through the project details that you need a Saas for multi agent live chat integration with WhatsApp, I have already done many type of app for clients & Sucessfully completed it. I have been profession More

$1600 USD in 9 days
(120 Reviews)
8.0
gobyweb2

Hi Flavien P., Hello Flavien P., We are an expert team which have many years of experience on PHP Please come over chat and discuss your requirement in a detailed way. Regards Avijit Brahma

$1700 USD in 7 days
(251 Reviews)
7.8
mmadi

Hello Sir/Mam, I have read your post requirement for the "Saas for multi agent live chat integration with WhatsApp". Now I have some questions to clear the things for this project. I am full time freelancer and ha More

$2400 USD in 36 days
(50 Reviews)
7.1
nabeelawais83

" Saas for multi agent live chat integration with WhatsApp " sir i read your project brief and I will do your project . Please review my similar portfolio https://www.freelancer.com/u/nabeelawais83 My Experience More

$1500 USD in 5 days
(182 Reviews)
7.0
kdsighappsol

Hi, I have similar kind of expertise and work experience Saas for multi agent live chat integration with WhatsApp I have gone through your requirement and understand that,you are looking for highly skilled, qualified More

$2000 USD in 10 days
(43 Reviews)
7.3
ArkssTech

Hey Manager!! We checked for your project and interested in your project. Project: Saas for multi agent live chat integration with WhatsApp I am an expert full stack engineer with skills including Android, Django, PHP More

$3000 USD in 3 days
(47 Reviews)
6.8
hirakchhatbar

Hello there, I can help you with developing a SaaS where WhatsApp would be collaborative way to communicate with their customers without need to go with WhatsApp pro API. I'm almost clear with what you are looking fo More

$2250 USD in 25 days
(88 Reviews)
6.9
Koki1216

Hello, this is Koki from Japan who has been working with Fullstack Web and Mobile app development for over decades years now. I have checked your project description carefully and I think that I can help you to complet More

$3000 USD in 15 days
(14 Reviews)
6.8
corpmember29

Hi There! You need to deveop a Saas for multi agent live chat integration with WhatsApp with Admin Panel & the following functionalities that you have mentioned in the project details, send me a message for more disc More

$2000 USD in 20 days
(26 Reviews)
6.5
ITServices24y7

Hello, You need an Saas App for multi agent live chat integration with WhatsApp I'm a full-time available full-stack developer with 6+ years of experience developing iPhone/iPad/Android apps with admin panels and web s More

$1600 USD in 10 days
(15 Reviews)
6.4
cielavsview

Hi, how are you? I have read carefully your details " Saas for multi agent live chat integration with WhatsApp " and checked your requirements for your project. I have 6 years web-development experience in building Web More

$2000 USD in 14 days
(5 Reviews)
4.8
ognjen030

Hello, this is Ognjen from Serbia who has rich experience of Android, Django and SaaS. I have checked your project description carefully and I think that I can help you to complete this project fully 100% sure to satis More

$1500 USD in 10 days
(4 Reviews)
4.6
Maath

Hello Sir, I have done similar project by integration whatsapp with zendesk without using whatsapp pro API. You can check that project on my profile and I can send you a link of it. I have used chrome extension with my More

$1500 USD in 15 days
(23 Reviews)
4.8
razamo1100

How are you I have gone through your posting in detail. Saas for multi agent live chat integration with WhatsApp I am a web expert having great experience in Django, SaaS, PHP, MySQL and Android. I will provide More

$2250 USD in 6 days
(6 Reviews)
4.2
sakshiverma2

Hi there! You need a Saas, an app multi tenant.I understand the project scope but have a few questions that need to be clear in more detail. Please let me know if we can discuss the requirement over chat. With my kno More

$1502 USD in 7 days
(4 Reviews)
4.3
fabvelazquez3

Hello I am a senior full stack developer with 6 years experience. Pretty well versed in HTML, CSS, PHP, Javascript, Saas, Python, Django, MySQL. I can complete your project perfectly. Thanks regards

$2000 USD in 7 days
(5 Reviews)
4.1
kdsgroup24

Hi, I am full time available for work you need a Saas for multi agent live chat integration with Whats App,I have 6+ years of Experience in (IOS/Android) With Admin panel, I am always interested in making long term pro More

$1500 USD in 7 days
(4 Reviews)
4.2