Building SAAS Field Service Management software

SAAS – Field Service management software

Time of completion: 6 months to 12 months

Main Featured needed for the business using this software:

• Scheduling

• Job tracking

• Billing

• Professional custom quotes/invoices

• Customer portal

• Contract Management

• Call Center Management

• Electronic payments

• Inventory Control

• Keep logs/ Service History Tracking

• Completely customizable

• QuickBooks, Xero and sage integration

• Mobile phone access (Apps: iOS, Android)

• Offline Access

• GPS Check-ins

• CRM

• Create form and inspection report (e.g add-on for the gas, electrical and Property inventory for UK only, could be add-on option, UK business can choose ) -turn them into professional PDF reports.

• Mapping feature- Routing, Showing Jobs etc

• Job optimizations

• Customized reporting

• Customer text and e-mail reminder

• Real-time data capture

• Daily, Weekly and Monthly Calendars

• Customer list importing

• Multi-locational support

• Powerful search tool

• File upload

• Engineer management (Time, availability etc.)

• Assign engineer/staff for the jobs

• API

• Website integration

• Online Lead Capture

• Signature Management (Taking customer signatures, staff signatures etc)

• Note Reminders to jobs and to-dos

• To do lists and assign staff to handle the work

SAAS user (Business using this software):

Administrative (Admin use can grant other user activities)

Manager

Staff

Engineer

Main access for the software:

Full control to run the software as a provider.

We do not need call center management.

We do not need the call center management.

Coding LESS/Sass/SCSS Programming Software Architecture Software Development

Project ID: #13014175

About the project