One of the most critical factors in customer relationship management that directly impacts a company’s long-term profitability is customer attrition. When a company can better predict if a customer is likely to cut ties, it can take a more targeted approach to mitigate customer turnover.

In this task, you will use Python, SAS, or R to analyze data for XYZ company and create a data mining report in a word processor (e.g., Microsoft Word). You will create visual representations throughout the submission to show each step of your work and to visually represent the findings of your data analysis.

All algorithms and visual representations used need to be captured (either in tables within the word document or with screen shots added into the word document) and should be submitted as part of your document for final submission

A separate Excel (.xls or .xlsx) document of the cleaned data should be submitted along with the written aspects of the data mining report.


You are an analyst for XYZ company that is concerned about the number of customers leaving their landline business for cable competitors. The company needs to know which customers are leaving and attempt to mitigate continued customer loss. You have been asked to analyze customer data to identify why customers are leaving and potential indicators to explain why those customers are leaving so the company can make an informed plan to mitigate further loss.


Skills: Data Mining, Data Science, Python, R Programming Language, Statistical Analysis

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About the Employer:
( 2 reviews ) city, United States

Project ID: #17003531

26 freelancers are bidding on average $125 for this job


I have a good hands on working with Advanced Excel, R and Python and BI tools and technologies, AI, Big Data. I have quite a good knowledge of DL/ML Algorithm , have also developed Dashboards and Web Application. My ar More

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Hi... I am a Python and Machine Learning specialist, certified by Freelancer. I fully understand your project and I am sure I can help you. Let's discuss details by chat.

$150 USD in 3 days
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With 2+ years in R programming and piloting of successful R projects, I am an ideal candidate. I have experience with a variety of packages and data formats including word processing techniques. Furthermore, my writing More

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I am Prajwal Bhatt, a recent graduate from IIT Roorkee, India. I am a creative, flexible and focused individual who is passionate about Data Science, Natural Language Processing and the entire Analytics space. I have a More

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Hello, Greetings! With a proven track record of successful achievements, I am pleased to present my application for your consideration as a Freelancer. Please have a look at my profile and portfolio to get an idea a More

$111 USD in 10 days
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Happy to help you out. I am experienced with R language. Kindly share the remaining details of the project for discussion. Regards, Aniruddha Dobre

$88 USD in 4 days
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As an engineer in statistics and applied economics and specialized in Microsoft Office (MOS Diploma), I am able, available and ready to do this work on time, I can show you an example for calibration

$100 USD in 3 days
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I can assure A+ grade. I am a full-time freelancer looking for a long term business alliance. I have a 5 star rated profile in [login to view URL] too. [login to view URL]~0167b98b2888b11ab6 If you are looking More

$222 USD in 5 days
(4 Reviews)

we can do some regression model to explain why and which customers are leaving wa can also do some hypothesis tests to show the relation with the frequency of leaving and others variables like prices ...

$111 USD in 10 days
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Dear Employer, I'm ready to work on critical factors school_project introduction project. Relevant Skills Excel, VBA Milestones 62 USD - project requirements done and delivered 62 USD - last milestone after full ch More

$124 USD in 2 days
(5 Reviews)

Hello Having experience of python, I can do what you want. Python is my primary programming language. Let us discuss details in chat.

$100 USD in 1 day
(35 Reviews)

I am an industrial engineer (working with my friend Koray) who is applying for data scientist positions currently. Last week, I have worked on a similar case to this one and got invited to technical interview afterward More

$150 USD in 10 days
(7 Reviews)

Hello, dear sir. I am expert in matlab, R, python, math, physics. I have a lot of experiences in many projects. I will do your projects well. Please contact me. Thanks.

$111 USD in 10 days
(4 Reviews)

Hello, I have briefly read the description on r development , and I can deliver as per the requirements however I need us to discuss for more clarity on the details, deadline and budget as well.

$111 USD in 2 days
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hi dear. i read your description carefully. please contact me then we can discuss more detail over chat. thank you. kind regards.

$111 USD in 5 days
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Good day. Your project intrigues me and I would like to hear more. I do have relevant experience rendering results in word and excel. I did not understand if the datasource you wish to mine is an internal customer d More

$111 USD in 5 days
(1 Review)

HI! I read your project description and I can help you with this project. I can finish this project in R programming language. I have 4 years of experience in R and strong statistical skill and knowledge. Feel free to More

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$100 USD in 5 days
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I have 9 years of industry experience and over 3 years of experience in social media analysis. End to end project delivery right from data ingestion, data cleaning, text analysis, sentiment analysis, NLP and then visua More

$133 USD in 8 days
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Passionate Decision Scientist from one of the world's largest pure-play analytics company. I can deliver the work with R Shiny dashboard where you can analyze the business reason why a customer is leaving. Prices Negot More

$100 USD in 10 days
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