Create a webchat for various business attendants to answer your customers.
Create a webchat, with different levels of access.
Users and administrators must be registered through AWS Cognito;
Incoming messages will arrive in AWS SQS;
Messages should be sent to AWS SQS;
The websocket should be AWS IOT; (for front-end comunication)
The permission levels of users should be in AWS Dynamodb;
Will need to have a function for the administrator to register and remove the users and their accesses;
Need to create a temporary front end, just for chat validation and user administration functionality;
The code needs to be by AWS Lambda and using the Serverless Framework
Resume Services AWS:
AWS iOT Core;
AWS Gateway API;
PS: These are functions of a large system that will not be accessible.
Describing how the flow should be:
There must be a pre-registered user with permission to register new users:
The user needs to enter a page to identify (by logging in via Facebook, Google or user and password);
This user needs to go to a user administration page where they will show all system users and their status (online or offline). There it can specify the accesses of each new user; Initially, there are 3 different accesses: Customer service, viewing calls from other users, managing users.
And the main screen is to do the customer attendance, showing by sessions of customers being attended by the user, customers without attendance and customers being attendance by other users. With a function to transfer the user attendance (only 1 user can answer the customer)
21 freelancers are bidding on average $634 for this job
Hi there, I have read the details I am experienced with Amazon Web Services, Aws Lambda, Pytho. I can help you with this job, Please come to chat so we can discuss this job.
Hello!\nI am a python developer.\nI looked at your project and it seems interesting.\nI have all necessary skills required for this project.\nPing me to discuss in detail.
Hello, I can create the webchat as required , i have good working knowledge on AWS also. I have good working experience , Please message me so we can discuss. Thank you.