R & D Delights

Hello, I'm Chinenye, I've read your brief and believe that I'm the perfect person for the job. I'm fluent in English and will like to speak with you further about the project

I am a UK graduate perfectly bilingual in English and French with over 5 years of experience in the Marketing and Customer Services sector within the U.K, U.S, and French markets. I was trained at large Firm in the U.S and served as Team Leader for over 2 years. I can provide a wide range of services such as customer retention, development and support using a variety of channels like live chats, e-mail, ticket and phone. I am determined to exceed customers expectations. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer retention and loyalty. I have consistently achieved record-high customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations. Throughout the years of my experience as a Customer Service Agent I have developed the ability to lead teams, respond to customer inquiries, and mediate conflict in a timely manner. Enthusiastic and personable individual who enjoys working with people and building long-lasting relationships and product loyalty. I am familiar with a variety of customer support tools and paltforms such as Tawk, Livezilla and Zendesk. I am a flexible full-time freelancer and can work U.K, EU, Australian or U.S. business hours

I am a fast typer, can do multi tasking easily, can work with the given task efficiently and I can guarantee you that I can finish the job on a given time frame.

Hi I have 10 years of customer service experience and still want to learn more Please connect and chat share details Thanks