Dear sir/madam.
I am writing to you to apply for the job. My name is Stacy. We are a small group of freelancers based in Kharkiv, Ukraine (NOT AGENCY/COMPANY! JUST 2 FREELANCERS! – Andrew and Stacy). We have analyzed your requirements and the work you need to be done and we are exactly what are you searching for. It is not a problem for us to work night shifts long hours. As you mentioned in your announcement you need a reliable freelancer to become a customer service representative, who has excellent English, computer skills, experience in sales and empathize customer`s problems/needs, for working with a wide variety of tasks (answer customer`s questions). That is what we are strong about. We are a team of 2 professionals with high computer skills, fluent English, strong customer support, willingness to work and experience in working as outsourcing virtual assistants and customer service representatives. Also, we have experience in sales (we had been telemarketers for 2 years), data entry, converting into different formats, receiving incoming and making outgoing calls, billing management, domain name management, doing Internet research providing product/service information by answering questions, identifying customer’s needs and offering solution-oriented options, taking orders by obtaining and verifying information and answering questions on the live chat and emails. will not be disappointed, you can rely on us. Feel free to contact me via Skype: moveup.5
Best regards.