I lack the knowledge of what is new in the area of Chatbot , AI , NLP ( Natural Language Processing ) ,and integration with different communication channels . Although I have background in Computer Science and did many project in IT.
So I'm looking for an expert in those area to build a simple document ( 5-10 Pages ) specifying the features available in chatbot , AI and NLP .
To be more clear , I'm an outsourcing expert with 10 years owning the biggest call center outsourcing in Kuwait . And now I want to outsource chatbot services starting with retailers. so I will build it for 1 client and if things goes as expected I will repeat it with others.
what I'm looking for in this chatbot is the following :
1- Arabic language support AND I can train it on Kuwaiti dialogue .
2- The chatbot will serve one retail client . But I want all the NLP knowledge to be centralized for all client I serve in the future.
3- The chatbot in stage one can do Q&A , on stage II it can fill-up forms ( such as complains ) and later to takes simple orders.
4- I can train the chatbot with all skills.
5- I can integrate with Multi sources and multi communication channels such as SMS , WhatsApp , …
6- Best Structure for the solution
7- Separate application for managing data for different client with expiry date for questions and .
8- tools required for report generation.
7 freelancers are bidding on average $255 for this job
Dear Sir, I have gone through project description and interested taking it up. Posted bid amount is indicative and a more accurate I can give once more details are shared. Looking forward to hear from you. Thanks