I've been in the Managing Director level for the longest of time, handled multiple BPO sites & overall operations and client acquisition, interface, handled large teams and remote, have handled client management and operations across sites, as well as handled business development, analysis and strategy planning, accountable for financials including P&L, forecasting, specializing in all types of sales, whether inbound, outbound or face to face, B2B B2C Inside sales, site end to end recruitment for rank and files and laterals, client interface, handling all other departments to be reliable support groups for various clients for various industries across South East Asia extensively; 19 years in BPO, 8-10+ years in top-level management positions, with 15+ years experience in client management with MBA units which may serve me in good stead in the position applied for.