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$10/hr Inbound/Outbound Customer Service and Sales

$8-15 USD / hour

Closed
Posted over 3 years ago

$8-15 USD / hour

This job involves answering incoming calls and handling incoming chat, as well as making outbound calls using our auto-dialer that involve persuasion but are not traditional sales. This position also involves preparing and sending written documents and emails. The pay for this position is $10 per hour, based on time logged into our call handling system, which can be accessed via internet browser. We do not provide 1:1 training. You will be expected to learn the work through reading our online knowledgebase that provides step by step instructions on how to perform each task. We also apply deductions to earned pay based on missed or mishandled calls. We will pay $10 per hour each Friday for the preceding week of work based on time spent logged into our call handling system and ready to receive calls. This total pay will be reduced by $12 for each missed or mishandled call. Your application to this position will not be considered unless you complete the 3 question skill test linked at the bottom of this description. If you apply to this position, and successfully complete the skill test, you will be invited to a phone test interview and then a trial work period. If you are able to work accepting real phone calls using our phone system for a full week without errors, you will be invited to a long term position with us. The one week work trial will pay either $25 flat rate if calls are handled with errors or are missed. Or, it will pay $10 per hour if calls are handled without errors and all the calls routed to you during work hours are answered. When applying, include a sample of your voice Apply to this position, only if all the following apply to you: 1. You are available to work Monday to Friday from 8:30 am to 5:30 p.m. Eastern 2. You are willing to work on a fixed payment basis at 0 hours per week. We will pay the total payment earned based on time logged into our call management system as a bonus. Total payment will be reduced by the number of missed or mishandled calls. 3. You are willing to learn the job based on reading our online knowledgebase and understand that we will not provide 1:1 training. 4. You are interested in a long term assignment and can work the specified hours for months to come. 5. You have a stable network connection of 10Mbps for both upload and download. 6. You are ready to start work by Monday, October 19th. After applying, please complete the skill test at the following URL: [login to view URL]
Project ID: 27942466

About the project

13 proposals
Remote project
Active 3 yrs ago

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13 freelancers are bidding on average $11 USD/hour for this job
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Hi, I am a naval engineer, I speak perfect English. I have extensive experience as a virtual assistant, an expert in mathematics, technical support, extensive knowledge of accounting, data processing, customer service, web search, marketing, sales, etc. I also have a master's degree in project management, so it will not be a problem to do weekly reports, investigations, etc. I have full time availability, I can start right now. Regards
$12 USD in 40 days
3.9 (2 reviews)
2.4
2.4
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I had 7 years working experience in the BPO industry both local and international accounts combined, I have worked on various tasks from different fields in this industry,with these, I have acquired skills that I believe qualifies me for the job opening, plus I have done home based jobs also as a Virtual Assistant, and done outbound calls for sales, Insurance, Real Estate, and for Solar Panels, I believe that I would be a great help to your project.
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Having worked across customer service for several years I feel I would be a valuable asset to your team. I have a wealth of experience when it comes to providing first-class service and resolving any queries or issues that might arise with customers. I am a native speaker in both languages, Spanish and English. I lived in the United States for 25 years so I pretty much know the culture. I am a perfect fit for this job because I am a fast typist and a fast learner. I can type up to 60 wpm. I have worked in customer service for twenty years in which eight of those years were in a bilingual call center and 4 years working from home as a freelancer. For 2 years, I provided customer service as a part of Walmart's email team helping customers solving issues with their online orders. Then, I was transferred to the Virgin Mobile voice campaign, and once the Virgin mobile campaign closed, I was transferred to the email and chat team of Toys R Us, since they saw my commitment and great people skills. I have worked for Target's chat team, as well. I have dealt with angry customers that ended up being very pleased with the service I provided. My job is my priority.
$10 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Dear Madam I have more than 10 years experiences in Telemarketing for Amazon and other international companies. I spend some time in San Francisco (TOEFL) and in New York. I am not living in Europe at the moment. May you are nearly interested, contact me. Kindly regards, good luck and thank you! Nicole
$12 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Dear Hiring Manager, I am very interested in this Inbound/Outbound Customer Service and Sales position. I have been working remotely as a Customer Support Representative for over 6 years in a Canada based ISP company. I help customers over the phone, email and live chat to solve their internet, home phone, IPTV and billing issues. Providing product information, processing orders, resolving support tickets, onboarding new customers, entering and updating customers information, generating and sending invoices, charging customers monthly bill, collecting dues, processing cancellation requests, doing other related tasks are also my duties here. So, I have much experience in customer service and sales. I have excellent English written/oral and interpersonal communication skills with a genuine concern for the customers. I would be a good fit for this position because: I am available to work Monday to Friday from 8:30 am to 5:30 p.m. Eastern. I am willing to work on a fixed payment basis. I am willing to learn the job based on reading your online knowledgebase. I am interested in a long term assignment and can work the specified hours for months to come. I have a stable network connection of over 10Mbps for both upload and download. I am ready to start work at any time. I will complete the skill test very soon. So, I hope you will consider me for this position reviewing my skills and experiences. Regards Md Sumon Hossen
$10 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I am a person focused on my goals. Proactive and honest. I have worked as a sales representative in different call centers. As bilingual, selling advertisements in a Texas USA newspaper. Additionally, I was the general manager of a company in the marine sector, providing provisioning services to cargo ships in the "Puerto de La Guaira", Venezuela. Important responsibilities and knowledge acquired. My last job was as Operations Supervisor in another Call Center, managing a massive and internal sales campaign for health insurance policies. in which I made use of management indicators, motivational plans and effective communication with relevant departments and sales executives, always aiming for continuous improvement both individually and as a whole. I am open to contribute all of myself, making use of my knowledge, skills, attitudes and values ​​in order to learn and grow together both professionally and financially.
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi, I am Roger and I am a native English speaker. I have a total of 16 plus years of professional experience of which 7 years is in Customer Care Services. I have held the position of a Team Supervisor as far as my responsibilities in Customer Services are concerned. I have had the privilege of working with all branded fortune 500 organizations and worked on. Sales,Telemarketing,Lead Generation,Tech Support and Enterprise Support Processes. I have worked on all geographies and Time Zones (US/UK/Aus/EU) working in a US Time Zone is not a problem. I have had the opportunity to work with Enterprise Rent A Car or EHI for about 5 months while I was in Scotland. I have gone through this job description and agree to the same and can start asap Infrastructure Available. Fully functional work from home set up with total privacy. 2 Internet service( optical fiber lines ) with 24/7 back up. Internet speed 50 To 100 MBPS and 1500GB 1 Desktop PC 1TB HDD with 4GB WIN 10 OS 1 Laptop with 1TB HDD and 8 GB RAM win 10 OS PlanTronics Noise Reduction Headset If selected I can join immediately. Many Thanks Roger Towers
$10 USD in 40 days
0.0 (0 reviews)
2.4
2.4
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I have worked as a Customer Service Representative at a Business process outsourcing company for more than 3 years, and my long-term experience in the service industry has taught me how to meet and exceed customers’ expectations and client expectations. My job has required precise information for the customers and reaching given quotas every day. I have an opportunity to develop strong interpersonal communication and customer assessment skills. I am very interested in the customer service position you recently advertised. I believe I have the necessary qualifications and skills to successfully fulfill your requirements.
$13 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi, My name is Ahad T. I have 2 years of customer service experience and would like to offer my services. I have worked with clients in the US, Europe and MENA region including PepsiCo, AT&T, Lego, BMW, VW, Toyota for their customer support. My credentials are as follows: Education: MBA English Proficiency: Fluent (CLB 10+/ IELTS BAND 8) Feel free to review my profile for proof of work or contact me directly for any queries.
$13 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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Expertise In call center Field ,Customer service ,Dealing with customer queries through phone,mail and chat . Previous experience with an Airline and Medical equipments Company
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
Pennsville, United States
0.0
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Member since Oct 28, 2020

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