looking for customer support for eCommerce website

Hello, I understand you are in need of an eCommerce Customer Support. I am very well trained and experienced. I am confident that my 10 years of experience in the BPO industry as well as my 10 years experience of being a Freelance VA doing project management, customer support/service, email and chat support, lead generation, appointment setting, social media management and more makes me a right fit for the job. I have played a major role in promoting the growth and success of my previous projects. I am an effective organizer and planner. I am more than happy to share and apply best practices and or learn more and bring out the be part of the project's success. I am hardworking, reliable, trustworthy, resilient, fast learner and very optimistic.I pay attention to detail and I can work with minimal supervision. I'm up-to-date with the current technologies, like desktop sharing (teamviewer, citrix, gotomeeting), CRM/project management tools (Salesforce, Zoho, Asana, etc.), cloud services and VoIP (ringcentral, vicidial and other dialers). I have experience with word-processing software and spreadsheets (e.g. MS Office, google drive) and I'm knowledgeable with online calendars and scheduling (e.g. Google Calendar) and more but still, I am very much willing to learn and grow. I can start anytime at any timezone you may require. I can forward my resume for your reference. Thank you and I would would love to hear from you on how we can start.

I have done the exact same task. Do I need to cold call? Is it related to orders updates only? Kindly share more details on chat.

Hello, I hope you are fine. This is to express my interest. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a good fit in this position. I am a proficient and creative WordPress developer with a strong history in website management and development. Experienced in SEO and PPC campaign creation. Expert in all aspects of WordPress website creation, including design, plug-ins, and implementation. Skilled in creating engaging and interactive websites. I do have previous experience in customer support for over 3 years. I was responsible for the below duties as a livechat agent in an online betting company: -Provide information to the company’s clients. -Handling customers’ queries in timely and professional manner via chat and e-mail . -Providing technical assistance for products, websites, software, etc. -Meeting corporate standards and procedures for better quality; -Meet predetermined personal and team targets And as a VA I have experience as Online Marketing Assistant my tasks included: -Building the company Website, maintaining and managing the company’s social media profiles. -Updating information on website, managing group, creating events and creating landing pages. -Email/Ticket handling In addition to my knowledge base, I actively seek out new technologies and stay up-to-date on industry trends and advancements. I look forward to speaking with you about this opportunity. Thanks, Malba

I am hereby applying for this job because I am convinced that my passion and ability are a perfect match for this position. I speak and write standard English. I am a Customer Service Professional with over 6 years of experience working with e-Commerce Amazon/Dropshipping Stores. I am skilled in providing support via email, live chat, and phone, likewise fulfilling orders, creating orders, uploading tracking numbers, disputing chargebacks on various payment platforms. I have extensive experience using Shopify, Zendesk, Freshdesk, Intercom, Ship Station, CJ Dropshipping, Oberlo, and multiple different CRM's. My ability to interact professionally with customers at all levels either through email or telephone would be a great asset to completing this task. I am a committed customer-focused professional known for producing only incredible work. My gift for solving complex problems in a fast-paced environment coupled with my extremely energetic personality would surely be an impressive benefit for this job.

Hello , I am a professional Virtual/Personal Assistant and a Customer Service Assistant for more than 5 years. I am fluent in English speaking, listening and writing to be able to answer all the questions and interact with all the customers. I am also an expert at E-Commerce stores as I worked as store setup specialist and adding products expert on ( Woo-Commerce - BigCommerce - WordPress ) The platforms I worked on are ( eBay - Groupon - Magento - Opencart - Shopify - Souq - Amazon) I managed sales, order fulfillment and stock management for all the mentioned stores to understand the job clearly. I worked for 3 companies in Egypt and a company in Cyprus as a customer service assistant with high satisfaction rate from my employees and the clients. I have very high communication skills with very positive attitude to answer all the customers' questions properly. I am a very co-operative team player with high communication skills to provide a good working environment, Keep records of customer interactions, transactions, and feedback. I am very responsive and a very fast typist ( 60 w/min ) to be able to provide proper customer service the clients. I could dedicate 8 hours/ day for your job and my time is very flexible to do the work at the needed time. I believe communications are the key for successful work and I hope we could communicate through message to discuss more about the job. Thank you for your time and consideration. With regards, Mohamed Fawzy

Why choose me ⭐✅ Extensive research ability ⭐✅ On time and Good quality work ⭐✅ Focus on requirements ⭐✅ Clients satisfaction gaurantee Thanks Muzammal Hussain

I can speak English fluently and will convince the customers so i m sure that i will disappoint any one

Looking for a reliable Customer Service Representative and Outbound Telemarketer? search no further because I am ready for the job .With over 8 of years of experience as a call center professional doing inbound and outbound calls for telemarketing and resolving customers' issues ,I will step in to make an immediate contribution to your company's continued success. I am also an experienced appointment setter and outbound telemarketer for US and NZ based Digital marketing agency, US based healthcare provider and outbound caller for International Bidding portals doing calls in Europe, Africa,Oceania and Asia. If you hire me it will be great platform to showcase my skills and have the room available in learning more that produces best at the end of the day.

Hello Sir, I hope you're having a good day. Thanks for sharing your project requirement with me I have read your description I want to assist you in this project. It will be our great pleasure to work on your project. I can do it because I have worked on similar projects in the past. I will deliver 100% accurate results according to your requirements. Let's discuss further to get started with the project, awaiting your prompt response :) Thanks & Regards Sayed Arshad Mohidin

I am passionate about my work.I am a professional data entry operator.I work for a USA client and he is happy by my work.

i am familier with this type of work and now i am Fresher in freelancer and you get atleast one time work and you get result of work.

Hello Sir/Mam I've been in the BPO industry for more than a decade as an customer care representative. The companies I've worked for were all International Call Centers. I've moved to a place couple of years ago where there were no Call Centers available. I managed to find a job working online from home. It's chat support which I enjoy but my expertise are in voice processes, which I love and enjoy doing the most. I've worked for AOL (America Online) initially when I started working in this industry and had grow to working for Dell in their Hardware support initially and then in Dell Software Support. Have also worked for Barclays Bank UK, credit card department, as an customer care representative. I have always done my job honestly and professionally, and am well aware of my responsibilities. I believe in being an asset of the company rather than a liability, I've always strived to do more whenever needed. If we happen to work together, I assure you, I won't disappoint you.

Dear Sir, I am very interested with this job. I am pretty sure I can do this job well because this is one of my strength. I really hope we can work together in this job. I am waiting for your response. Thanks and Regards, Safy Nabila

Hi! I am a fulltime freelancer and I can do all work related to telemarketing, data entry and admin task and can ensure you for regularity, accuracy and quality. I have experience in Telemarketing, Virtual Assistant, Customer Service & Data Entry job. I have almost 1 year experience in Virtual Assistant and Customer Service field and have a broad knowledge in this job as well. I have read your project details and get to understand that you search for someone that is good in telemarketer with US accent that can make or receive calls for E-Commerce store. I'm good in Telemarketing, Sales and Social media marketing. Thank you for reviewing my proposal and looking forward to your positive feedback. Regards, Mohana Expert Customer Service, Telemarketing, Admin & Virtual Assistant

Hello I read your project description, yes I can assist you in all this perfectly, I have a team to do work if required. Can do all your tasks in a perfect way, I am also looking for such project for a long term . Experienced as - Telecaller, Email handling, Customer care executive, Data extraction, and one most important is product marketing & Affiliate marketing. Ping me to discuss it more..... Thanks Sahil

Hi, This is Slash. Over Five years of experiences in Telesales, Virtual work, Telemarketing and Customer service. Excellent at Appointment Setting & Virtual work. I am a cold caller, setting so many appointments for MCA, Expert in MCA Work and real estate business. Fluent English speaker. Skilled in: Appointment Setting, Lead Generation, Cold Calling, Survey, Research, Data Entry and Virtual work, live transfer for real state. I provide 100% money back guarantee for all of my Work.

Hi, my name is ikechukwu and I'm interested in your project, I assure that with me you'll get the best of result because I have more than five years experience in sales and it will also interest you to that I have handled similar projects like yours in the past.

Hello Sir, I am a professional Virtual Assistant, Customer Support, and ECOMMERCE expert, having a 4 year of experience in call center in different different process like AMAZON, HUWAEI, REALME, SONY, FLIPKART . So i can handle incoming customer service calls , e-mails & chats maintaining the best KPIS needed by you , achieving the highest customer satisfaction, highest net promoter scores & lowest average handling & hold time possible. I will deliver 100% accurate results according to your requirements. Please share more information about the project, let's discuss further to get started with the project. Awaiting your prompt response. Looking forward to your quick positive response to get started now with the project . Kind Regards Ramesh meel

Hi, This is Syed, from Emenac. We have a team of agents working for many clients in the USA. We provide complete services to manage calls, emails, and chats. Our agents are experienced in handling every kind of scenario and situation to ensure the benefits of the company. Having a handful of experience of the platform, I would like to offer our services as per your requirement. I'll provide you a dedicated agent, as per your requirement, who will be monitored by the supervisor/manager of the team to take care of the quality and on-time delivery of tasks. With our agents and our advanced facilities of resources, we assure you of the quality services. Looking forward to hearing from you. Regards, Syed

i know the customer query in eCommerce because i have 1 year experience in amazon i have also experience in calculation department in bank.