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Phone and chat support assistant for e-Commerce shop in New Zealand / Australia

Looking for the professional assistant for NZ e-Commerce shop with an excellent customer service phone / chat support and selling skills.

Shop is new and has 3-5 daily chat requests (1-hour total)

3-5 calls daily (average call duration 4-5 minutes).

3-5 emails daily requiring support. (1 hour).

30 minutes for reporting.

3 hours total per day.

Please quote the monthly rate.

Working hours 9 AM 6PM NZ time Monday to Friday.

Will be appreciated if you can take more time and also have some activity in the weekend.

Will be considering bids from freelancers who handle other customer service jobs and can offer competitive rates for taking this project.

Long term project.

Skills: Customer Service, Customer Support, Phone Support, Telemarketing, Telephone Handling

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About the Employer:
( 22 reviews ) Yerevan, Armenia

Project ID: #10770837

51 freelancers are bidding on average $516 for this job

arnob01670

Greetings! I have been working as a customer support agent since 2011. I have experience with Chat, Phone and email support. I know how things work while working as a customer support agent. I am giving you assuranc More

$333 USD in 24 days
(2 Reviews)
5.1
tuhindo82

Dear I have just seen your Job posting and upon reading thoroughly, I felt strongly that I would be the most qualified contractor for your project. I have vast experience in IT/ Data Entry/ Web Research/Admin/SEO/ Co More

$355 USD in 24 days
(2 Reviews)
4.6
Elsa22

Hi , I am Elsa from Sweden , I am currently studying for my masters and part time working as a customer service officer for an online store in Sweden. I can work for you for the NZ time frame with my current schedul More

$300 USD in 30 days
(5 Reviews)
3.4
hirenbrahmbhatt2

Hello, hope you are doing well, I am here with good past experience of handling support tasks. I have good communication skill so I will not find any challenges to handle this task. I have worked on customer support More

$555 USD in 20 days
(8 Reviews)
3.2
monishahere

Hi, Thanks for reading my proposal. Here are my skills related to this position which will help you understand my expertise in ecommerce customer service management. Phone / Chat / Email Support Image editing More

$288 USD in 30 days
(1 Review)
3.2
bpo0995

Hi We are a call center and are available 24/7. We can follow any time zone and work for any hours you like. We can provide you the services for a month for 300USD. For the weekends we will charge extra 10USD per d More

$333 USD in 30 days
(5 Reviews)
2.6
Oordosgoitia

Dear Employer, I'm a native spanish speaker. I'm a customer support and virtual assistant with more than 5 years of experience. I speak Spanish, English and [login to view URL] I'm system engineer and physician. I can do th More

$333 USD in 30 days
(3 Reviews)
1.3
$250 USD in 10 days
(1 Review)
0.4
baden1974

- As I am of mixed Indian and European descent, I speak English as a first language - Am well accustomed to Kiwi English and phrases. Used to work in Customer Care at the Kiwi International Hotel in Upper Queen Street More

$722 USD in 30 days
(0 Reviews)
0.0
lusciouspen

Good day to u, I have 13 years of experience in Customer Service and Public Relations assisting in various environments from an office or call center to outdoor events. I was trained at a large Call Center in Kuala Lum More

$722 USD in 30 days
(0 Reviews)
0.0
$250 USD in 10 days
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0.0
Swunkjyn

I have a work experience with Dell International for over 10 years. Worked with Sales,Customer Service, Order Processing and Technical Support team all these years. Also knowledge of using CRM tools,Microsoft Offic More

$555 USD in 10 days
(0 Reviews)
0.0
MsLena

A proposal has not yet been provided

$533 USD in 2 days
(0 Reviews)
0.0
cliede

Hello, Good Day! We sure need your help. All of us will benefit. This is Cliede from REERACOEN BPO INC. I manage a call center in Cebu Philippines and I am interested to do business with your company. We can prov More

$500 USD in 10 days
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gempiedad

A proposal has not yet been provided

$555 USD in 30 days
(0 Reviews)
0.0
Liejoy21

Hi!Good day! My name is Liera Joy De Guzman-Cube. I am 23 years old. I've been working in the BPO industry for almost 5 years now. Here are some of the companies and the accounts that I've handled: 1. Sales and Billin More

$744 USD in 20 days
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0.0
maureentaperla

Hi, I am interested to apply for the position as the customer service administrator, referencing to the job posted. Over the past eight years, I have been working as a call center agent. I have been assigned both on More

$555 USD in 10 days
(0 Reviews)
0.0
alexwinship93

Good Afternoon, I have had customer service based jobs all my life so I am experienced when it comes to dealing with the immediate needs of clients. I have held positions and Sunderland AFC and Liverpool FC as part More

$555 USD in 10 days
(0 Reviews)
0.0
yomnaz

A proposal has not yet been provided

$555 USD in 30 days
(0 Reviews)
0.0
Michguison17

A proposal has not yet been provided

$555 USD in 10 days
(0 Reviews)
0.0