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VA for Customer Support

$8-15 USD / hour

Closed
Posted about 4 years ago

$8-15 USD / hour

We're looking for a Virtual Assistant to help out with Customer Support. Basically responding to emails with pre-typed answers and forwarding important emails to the correct person. To be a good fit for this position - you must be kind, friendly, punctual, RELIABLE, RESPONSIBLE... basically, you're gonna show up on time, respond quickly and politely to other members of the team and to our customers. For non-native English speakers - you must speak, read and write English at a high school level or higher.
Project ID: 24612491

About the project

135 proposals
Remote project
Active 4 yrs ago

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135 freelancers are bidding on average $11 USD/hour for this job
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Hi, I am interested and can start working immediately after bid acceptance. Please message me so we can discuss the details. Similar project done: https://www.freelancer.com/projects/data-processing/Message-People-property-website/details Best Regards, Omer
$8 USD in 40 days
5.0 (183 reviews)
8.3
8.3
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Hi there, I can respond to emails with pre-typed answers and forwarding important emails to the correct person. Can we talk?? thanks
$8 USD in 40 days
4.9 (347 reviews)
7.9
7.9
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20/6 VIRTUAL ASSISTANT Hey, good day. I am a hardworking and struggling freelancer who is looking forward to working on your project that is to be a virtual assistant of you. I will give my 200% to make you satisfied with my work. I am enough confident to all sorts of work you want. Just give me a chance and you won’t regret for sure. Waiting for your reply. Thank you
$8 USD in 40 days
5.0 (304 reviews)
7.3
7.3
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Hi Sir, I am a professional virtual assistant, having good hand on email handling and live chat. I will perform accurate email support by providing pre-typed replies and by forwarding important emails to correct recipients on time. Please share more information to get started with the project. I will deliver 100% quality email support service according to your requirements. Awaiting your prompt response :) Thanks & Regards G.M Sakhiya
$8 USD in 40 days
4.9 (123 reviews)
7.3
7.3
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Hi , I've carefully checked your requirements and really interested about Your project:-VA for Customer Support. As you see, I have rich experienced in Virtual Assistant/Web Search/Copy Typing/Google Sheets/Google Docs. I can help you out with Customer Support. For more information about me, please refer to my portfolios and reviews. I'm ready to discuss your project and start immediately. Looking forward to hearing you back and discussing all details. Thank You
$8 USD in 20 days
5.0 (158 reviews)
7.2
7.2
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Hi there! I specialize in Email Handling, Virtual Assistance, and Customer Support. I excel in these fields due to my professional yet friendly manner, multi-tasking ability, honesty and dedication towards my job. I can adjust to match any work requirement and I'm an extremely fast learner. Besides, I'm familiar with a variety of software including Zendesk, Freshdesk, Helpscout, Asana, Canva, MS Office, Google Docs, SME Software, Cpanel, Nimble CRM, Salesforce, QuickBooks, WooCommerce, Shopify, Oberlo, Wordpress, Insightly, Evernote, Apptivo, Poshmark, Trello and many more! Please check my profile for the previous reviews and I’m looking forward to working with you! I hope, I would be the right candidate for this post. I'd be very happy to discuss this further and looking to get started as soon as possible. :) Awaiting an affirmative response from you. Kind Regards, Mugunthan
$12 USD in 40 days
5.0 (51 reviews)
6.9
6.9
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I have done the exact same task before. I did it with zendesk, freshdesk, intercomm and more CS tools. I am fluent with English language. I am always on time. And I'll be answering tickets/queries within an hour after we get it. Kindly share the canned responses. Do you have a retail business or dropshipping store? We can have a call right away.
$8 USD in 40 days
5.0 (59 reviews)
7.0
7.0
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Hello, Please review my profile as i have relevant skills and experience required for this project. Kindly send me a message to discuss further. Thanks, Asad Khan FixIT Consultancy
$12 USD in 40 days
5.0 (187 reviews)
6.8
6.8
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Hello, I am interested for your project and available to handle as per your need. I am full time available, if you need. Kind Regards, Nabila
$8 USD in 40 days
4.9 (191 reviews)
6.8
6.8
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Hello, I would like to be considered for the position of your Customer Service agent. I have gone through your description and can see that you need someone who understands the Customer Service role, I feel I am that person. I have experience which has involved responsibilities such as email handling and social media page moderation to mention a few. I also have no problem working full-time if needed. I feel my experience from similar support roles for e-commerce companies as well as with Live Chat would be valuable. Hopefully, this brief proposal is enough for you to grant me an interview.
$10 USD in 40 days
4.9 (11 reviews)
6.7
6.7
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Hello there, how are you? I have read your project description about VA for Customer Support, I am very interested in working on this. I provide operational and clerical support to clients over the Internet, please have time to visit my profile to know more about my work experience. I take responsibility for my own work, make sure work gets done, good at avoiding any distractions, good at listening and can assess a situation and understand what’s causing issues, then think of a solution. I am loyal, hard worker, honest, highly organized, focused, flexible, easy to learn, very dedicated to my job, I've never been late and no absences when it comes to work. I am available to work Monday to Friday or even on weekends. Hoping to hear from you soon. Have a good day! :)
$8 USD in 40 days
4.8 (77 reviews)
7.1
7.1
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Hello sir, I can do this task with perfect qualiy as you expected. I am well experienced freelancer as well. Let us discuss to start asap pls. Regards, jai
$8 USD in 40 days
4.9 (198 reviews)
6.7
6.7
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Hello Sir, I am a professional Virtual Assistant, Customer Support, and eCommerce expert, having a good hand on Email Handling, Live Chat Support, Marketing, Data Entry, Web Research for the past 4 years. I will perform accurate Email handling with sending your provided pre-written messages to targeted people according to the criteria you provide. I will make sure it hits the right person every time. Please also provide me the formats of replies we need to send them while approaching them. I will deliver 100% quality results according to your requirements. I am ready to work for the full time on this task with complete dedication. I will be available here all time for quick updates and follow-ups. Looking forward to your quick positive response to get started now with the project and set the best price for this project. Kind Regards Sarita P
$8 USD in 40 days
4.8 (101 reviews)
6.5
6.5
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Hey there! Your project jumped out at me, and I would love to help you out with it. I specialize in Virtual Assistance, Email Management and Customer Support, and Web Research. I'm a detail-oriented person who delivers given projects on deadlines. I read through the entire project and understood it. I am able to help with your Email Management and Customer Support Virtual Assistance project. My English is upto the standards and I’m an organized and responsible individual! I'm capable of handling your project and will provide a 100% accurate outcome. This is an ideal project for my capabilities. I'm looking forward to a long term commitment and for ongoing work with you. Check my reviews to get an idea about my work. I'm online at the moment, feel free to initiate a chat; we can discuss further regarding your project. Hope to hear from you. Best Regards, Ravindu :)
$15 USD in 20 days
5.0 (54 reviews)
6.2
6.2
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Hi I'm willing to work with you as VA for customer support. I can speak and write English. We can jump on a call so you can evaluate my speaking skills. I have Masters degree in IT from ASU. I'm looking for a long term position. Can you please let me know the hours for this position? Thank you
$12 USD in 40 days
5.0 (12 reviews)
6.2
6.2
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Greetings, My name is Jose. I am a reliable, accountable, dependable, friendly and dynamic person. I always keep up my motivation, work great Under Pressure. I am used to work in virtual teams environments. Over 6 years of experience working as a VA and over 14 years in the Customer Service field for US companies. I consider myself as a hardworking person. Some of my previous duties as VA are: - Managing social media accounts (Instagram, Facebook, LinkedIn). - Project management. - Zendesk support (Knowledge base creation, ticket system, chat support) - Data entry/processing. - Email management. - Online research. - QA tasks. - Some IT work. - Remote assistance. - Calendar management. - Creating user guides/Knowledge base/FAQ documents. - Making How to videos. - Advanced MS Office tasks. - Admin tasks. - Trip planning. - Recruiting tasks. - Posts management. - Video management (Youtube, Vimeo). - Client's database/account management. - Customer support (email, chat, phone, remotely). My current timezone is US MDT. I have developed Effective Communication Skills through the 10 years I have worked online. Hopefully, you can give me the opportunity to talk more about my experience and motivation. Regards, Jose
$12 USD in 40 days
5.0 (3 reviews)
6.1
6.1
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Hello, I am a professional VA. I have done many customer support projects in the past. Also, I have native-like English language skills as I have lived in the US for many years. I am a highly reliable and responsible freelancer. I can work for a few hours before starting the actual paid work. You can hire me once you are satisfied. Looking forward to hearing from you soon! Thank you Kind regards Furqan
$9 USD in 40 days
4.9 (13 reviews)
6.3
6.3
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Hi there, I am interested to learn more about this opportunity. How many hours a day? What is the length of the contract? When do you want to start? Please advise. Thanks n Regards, Mahtab
$15 USD in 40 days
5.0 (69 reviews)
6.4
6.4
User Avatar
Hi there - My name is Sonny from the Philippines. I am very interested in the job you posted and I believe I have the necessary credentials for it. I am highly qualified for this project and would love to speak with you further about taking this project on. Im willing to do a trial to prove that i can do this job. I can start immediately Best, Sonny
$10 USD in 40 days
4.8 (48 reviews)
6.2
6.2
User Avatar
Hi I have experience in customer support and can start right away. I can do this project for $ 5 per hour. Hope you will consider my application. Looking forward to working with you.
$8 USD in 40 days
5.0 (17 reviews)
5.9
5.9

About the client

Flag of UNITED STATES
San Carlos, United States
5.0
2
Payment method verified
Member since Dec 31, 2019

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