VA that speaks great English Needed

I bring southern charm to every interaction. Relevant Skills and Experience I possess over 20 years of call center experience.

Hello Manager, Here first i am not about the work but i can tell you i am the one always look for new news and love to learn them and i have more than 5 years of experience in dealing with many clients where i was responsible from Email handling, customer support, chat support, Virtual assistance and many other IT service also was engaged with US IT recruitment project. On the basis of my skills i can tell you that you provide me the job description i will try to understand that and will love to work for you and yes also i would like to tell you about my quality work, i deliver the best quality work and make sure that my client satisfied with the work i am doing. It will take just a text from you to get the best experience ever for this project. Thanks

***Client Manager/ Customer Service Representative/ Virtual Assistant with 4 years of experience*** I have been working as a Customer Service Representative for last 4 years and I am good at it. I help my organization using my skills for a proper customer support. Responsibilities: 1. Answer calls professionally to provide information about products and services 2. take/ cancel orders, or obtain details of complaints. 3. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. 4. Follow up to ensure that appropriate actions were taken on customers' requests. 5. Refer unresolved customer grievances or special requests to designated departments for further investigation. 6. Maintains customer records by updating account information. 7. Finding out if there's any problems; selecting and explaining the best solution to solve the problem;following up to ensure resolution. 8. Managing a team of workers. 9. Ensuring whether a technician went to his job properly or not; if not find out the reason and letting the client know right away. 10. Keeping the logs of the company up to date.

I am an actor and former estate agent. In these two fields, language, communication, organization and a friendly approach, are tools of the trade. I have a fair amount of spare time during our winter months, ie: now, here in South Africa and would love to assist with any projects you may need completing.