Hello,
My name is Sophia, I'm a native English speaker and I'm very fluent in reading, speaking and writing English. I understand you need assistance who can manage your business chat channels, and emails as well, I can assist you in handling these duties among other administrative tasks on a daily bases. I'm available for a phone interview if required. I've 3 years experience in customer support and 2 years experience in sales during which I handled roles ranging from outbound and inbound calling, appointment setting, email handling, social media chat management, report writing and a whole lot more. I'm very tech-savvy with experience in using and managing email management systems, VoIP services, CRM systems and much other software tools like Zendesk, Kayako, Helpscout. VanilaSoft, Slack etc.
I'm a quick learner and I'll be dedicated to any training/process imperative for this role. I would welcome the opportunity to discuss the full detail of your project, and arrangements at a time of your convenience. I'm available to start immediately if hired and open to working overtime if required. Thank you for taking the time to review my proposal.
Regards,
Sophia.